Seven Days Hotel in Istanbul

Absolutely Terrible Experience – Avoid This Hotel!

One of the worst stays I’ve ever had. The place was filthy from the moment I walked in dirty floors, stained sheets, and a foul smell everywhere. The lift wasn’t working, and no one bothered to inform guests in advance. I had to drag my luggage up multiple floors with zero help. The staff were shockingly rude and completely indifferent to any complaints. No basic courtesy, no service, and no sense of hygiene.
Save yourself the frustration, this hotel is a complete disgrace and not worth even a single star.

2.8
“Katastrofa”
I will write my review on english to more people can understand this review.the hotel was terrible.we came in the afternoon and they was sold our room to somebody else. Those pictures on agoda and booking are all false. Nothing is like that.they gave us small room in basement in which one i cannot breathe, or move my legs freely, its so small.the recepcionist was lost and scared.the ants cooming from the floor, they don’t have even the cup for coffee, and everything is falling apart.So if you see this dont book this hotel, their rooms are in very bad conditions. Good luck

Absolutely avoid this hotel. It is very unclean and they book your room to other guest while you still have a booking.
We were first put in a “deluxe” room for two nights because they overbooked. It had dirty sheets, mold all over the bathroom, and a broken toilet seat. After that, we were moved to the budget room we had originally booked, which is in the basement (as described).
The budget room is under the hotel stairs. You hear every single guest stomping above you all night. The tiny window is at street level, right where people sit and smoke, so it’s noisy 24/7. The curtain doesn’t even cover it, so car headlights flash into the room. Inside, the air is hot and musty, the AC smells terrible. The bathroom is covered in mold with no ventilation. It felt unsafe and unhealthy to stay there.
We asked for a partial refund, which was refused. We decided to keep the booking but stayed in another hotel. After just one day, they re-sold our room, blocked our access cards, and then claimed we had checked out which is not true. They argued that double bookings aren’t possible in Turkey because passports are scanned. This is not true though.

On top of that, they keep fish in a filthy, tiny tank at the reception where they can‘t even move.
Avoid at all costs, even the „deluxe“ rooms. Absolutely not worth it.

Would not recommend staying here unless desperate to save some money. Work down, scummy rooms. The bathroom shower filled with mould and in poor condition. Beds, only get a bottom sheet and a crusty uncomfortable top blanket. Tv is no good, no channels to watch it English. Charger extra for breakfast on my checkout which was not mentioned earlier, made out to be all inclusive. I would have rather paid to eat out in the city instead. Be uncomfortable. Only bonus it is near the blue mosque etc short distance walk. Room was musty smelling too. Photos advertised are not a clear representation.

Avoid at all costs. Worst experienced. We were 3 females and arrived at 2am and got a transfer through the hotel to the hotel. They knew we were arriving late and had contacted them the day prior to our arrival. When we arrived they told us that they did not have a room for us even though we had booked and paid for one and they had confirmed the day before. They then spent an hour trying to find somewhere else for us to stay. It was 3:30am by this point and as three females we were put in a vulnerable position as they walked us to the other place to stay. We were taken to some kind of mouldy damp apartment which was not what we paid for. They refused to give us a refund and were very rude to us. Do not stay here!!

I stayed with my family in this hotel, and it was terrible. I have been to Istanbul many times, and I think this was the worst hotel. Hygiene 0. The sheets were stained, we could hardly sleep because of the bad smell. The windows were dirty, even during the day we heard noise from the mouse. The room smells musty. Unhelpful staff. We booked 4 nights, and it was the biggest mistake of my life. They gave me a terrible room in the basement and I had to pay extra money to change the room because we were with children. It says "free breakfast" and when we woke up in the morning they asked for 10 euros per person to have breakfast at the hotel. In the evening I asked for pasta for my child, one of the staff rudely told me that the restaurant is closed, and told me "go eat somewhere outside" I have a lot to say, I spent those 4 nights terribly in this hotel, I believe that it is enough for you not to go here. I would never suggest it! Never!