Uranus Topkapi Hotel in Istanbul
✅ Staff are repeatedly described as friendly, professional, and helpful, with individual mentions of Sabri, Mani, Berfe, Ahmed, Murat, and Umeyma for excellent service. ✅ The breakfast buffet is frequently praised for variety and quality, including live cooking stations for omelets and hot soup. ✅ Rooms are often noted as clean and spacious, with some guests appreciating the panoramic city views and well-equipped gym. ✅ Good location close to public transport and local amenities. ✅ Business facilities such as meeting rooms and conference halls are available. ❌ Several guests report issues with room cleanliness, unpleasant bathroom odors, and maintenance problems such as broken curtains, non-functional air conditioning, and poor lighting. ❌ Complaints about noise levels affecting sleep quality. ❌ The hotel restaurant is considered expensive by some, with reports of unexpected service charges and inconsistent food quality. ❌ Wi-Fi connectivity issues noted, including slow speeds and outages impacting business travelers. ❌ Problems with deposit refunds and communication around extra fees have been raised. ❌ Some guests found the swimming pool small and required to wear swimming caps at additional cost. ❌ Negative experiences with customer service in specific situations, including handling of reviews and food packaging disputes.
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Description
Uranus Topkapi Hotel is a modern five-star hotel built in 2015 and located in Istanbul's business district. The hotel comprises a 14-story building with 204 stylish rooms, including Superior, Deluxe, Panoramic Corner, Family Connecting, Junior Suite, and Executive Suite options. It features amenities such as a restaurant serving buffet breakfasts, a bar, spa and wellness center with sauna and massage, a solarium, and a well-equipped gym spanning two floors. Business travelers can utilize the 10 meeting rooms and 2 conference halls. Free Wi-Fi and paid parking are available. The staff receive frequent praise for friendliness and attentiveness, especially in the restaurant and reception areas. The hotel is accessible with facilities for disabled guests and offers 24-hour front desk service. Note that cribs are available for a fee, and pets are not allowed. Check-in is from 14:00 and check-out by noon.
Location
Uranus Topkapi Hotel is situated in the Zeytinburnu district of Istanbul, approximately 9 km from Istanbul Ataturk Airport. The hotel is 2.7 km from the sea and within walking distance to several restaurants such as MyBread Restaurant (59 m), Tonton Baba Cevizlibağ (175 m), and Domino’s Pizza (350 m). It is also about 1 km from the Church of St. Mary of the Spring, a historic Greek Orthodox site. Public transport options including metrobus and tram stations are nearby, making travel to central Istanbul convenient. The hotel’s location in a business area provides easy access to local cafes and supermarkets.
Tips
- If you require a crib, plan to pay an additional fee.
- For quieter rooms, request one away from the highway due to reported noise issues.
- Consider bringing your own internet hotspot if fast Wi-Fi is critical, as some guests experienced slow speeds.
- To avoid extra charges, clarify restaurant service fees upfront.
- Use nearby local restaurants for more affordable dining options outside the hotel.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: This property has 2 options for extra breakfasts. Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required A fixed amount of €100.00 (approx. US$116.14) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, UnionPay, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Bottled water
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Multi-language staff
- Turkish
- Tour assistance
- Parking
- Swimming pool
- Spa tub
- Indoor Pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The distance to the sea is 2680 meters
Hotel view
Video: Uranus Istanbul Topkapi | İstanbul, Turkey | Hotel Review ⭐
Map
Reviews
Special thanks to Mani and Berfe for their outstanding service.
The breakfast was very enjoyable, and overall the service at the hotel was excellent.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Uranus Topkapi Hotel
What types of rooms does Uranus Topkapi Hotel offer?
The hotel offers Superior Double room, Superior Double room with city view, Deluxe Double room, Deluxe Double room with city view, Panoramic Corner Double room, Family Connecting room, Double Junior Suite, and Executive Double Suite.
Is parking available at the hotel?
Yes, paid parking is available at Uranus Topkapi Hotel.
Are pets allowed at Uranus Topkapi Hotel?
No, pets and service animals are not allowed at the property.
Does the hotel provide breakfast and what types are available?
Breakfast is available with various options including Western, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, and Vegetarian buffet. Additional breakfast fees must be paid at the property.
What business facilities does Uranus Topkapi Hotel have?
The hotel has 10 meeting rooms and 2 conference halls for business and banquet needs.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 101 USD The best time to book is September 28, with rates starting from 85 USD