Raymond Old City Hotel in Istanbul
✅ Excellent location near Sultanahmet and many attractions, praised by multiple guests ✅ Friendly and helpful staff, with several mentions of receptionists Abdullah and Salih ✅ Daily room cleaning and good breakfast buffet variety noted by some guests ✅ Free Wi-Fi coverage throughout the hotel ✅ Rooftop terrace with a restaurant offering nice views and food ❌ Rooms are very small and cramped, especially for families with luggage or strollers ❌ Multiple reports of cleanliness issues, including presence of cockroaches and musty odors ❌ Breakfast quality and variety considered limited and inconsistent by several reviewers ❌ Noise insulation is poor, with disturbances from traffic and other guests reported ❌ Some guests experienced malfunctioning room amenities like air conditioning, mini fridges, and telephones ❌ Reception service criticized by a few guests for unprofessional and unaccommodating behavior
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Description
Raymond Old City Hotel is a 3-star property established in 2001 and renovated in 2010, located in Istanbul’s historic Sultanahmet district. The hotel offers 36 rooms including Economy, Standard, and Superior categories, some with city views. Each room features air conditioning, soundproofing, and large windows. Free Wi-Fi is available throughout the hotel. Additional services include a restaurant with buffet breakfast, bar, currency exchange, car rental, laundry, and luggage storage. Pets are not allowed here. Travelers can check in from 15:00 and must check out by 10:00. Credit cards like American Express, Visa, and Mastercard are accepted. The hotel aims to provide convenient access to Istanbul’s main attractions with a mix of practical amenities, though some guests note the rooms are compact and cleanliness issues have been reported.
Location
Raymond Old City Hotel is situated at Ebussuut Caddesi, 22, in Istanbul’s Sultanahmet area, placing it within walking distance of major landmarks. The Museum of the History of Science and Technology in Islam is just 171 meters away. The hotel lies 435 meters from the sea and 14 kilometers from Istanbul Ataturk Airport. Public transport options are nearby, making it easy to explore the city. The Cagaloglu Hamam Cafeterya, rated 8/10, is only 259 meters from the hotel, providing convenient dining options close by. The central location receives high marks from guests, especially for being close to historic sites and transport.
Tips
- Expect small room sizes, so pack light if possible and consider requesting a room on the quieter back side.
- Breakfast options may be limited; plan accordingly if you prefer a larger selection.
- Since noise insulation is not ideal, bringing earplugs might improve your sleep.
- Also, confirm any special requests directly at check-in to avoid miscommunication.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental, Gluten-free, Halal, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 15 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Terrace
- Private check-in/check-out
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Trouser press
- Fridge
- Family room
- TV
- Safe (in room)
- Laundry
- Concierge services
- Dry-cleaning
- Shoe shine
- Hairdryer (on request)
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Free Wi-Fi
- Internet access
- Shuttle
- Car rental
- Airport transportation
- German
- Russian
- English
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Business center
- Fax and copy machine
- Family/Kid Friendly
- Pets Not Allowed
The distance to the sea is 440 meters
Hotel view
Video: Raymond Hotel Old City | İstanbul, Turkey | Hotel Review 🏩
Map
Reviews
Everything was awful. Do not believe the pictures. Room was tiny we had a family room and you can hear everyone in the reception or going up and down the stairs. The food was cold, when complained about it being cold was ignored and told to speak to manager, food was still cold throughout our stay. One of the days the milk was off and we informed them and wasn't changed until another costumer complained about the milk being off.
This hotel is in the middle of the attractions and main shopping districts, all within minutes of walking. More important is the staff friendlyness. I needed to put things in the freezer, and the receptionists and support staff were all very helpful with our needs. Breakfast is varied and healthy. Very happy with our stay here.
Breakfast was also disappointing: very limited options, no small spoons to stir your coffee (you have to ask a waiter who then goes searching for one), and yogurt is sometimes provided and sometimes not — very inconsistent. The same goes for water: even though you request it daily, you often don’t find your bottle in the room after cleaning.
On the positive side, the location is excellent, close to everything, and I would like to highlight two staff members at the reception — Abdullah and another person with long hair (unfortunately, I don’t recall the name). They were by far the best people at the hotel.
I truly hope the management takes into consideration the urgent need for better cleanliness and, most importantly, pest control. It was very uncomfortable staying in the room, especially at night, when I couldn’t relax because of the cockroaches.
The service was absolutely terrible. I asked for help multiple times to fix the issues, but there was no response or effort from the staff. Their behavior was unprofessional and careless.
This hotel is not suitable for families or anyone looking for even basic comfort and cleanliness. I do not recommend it under any circumstances. I sincerely hope the management takes serious steps to improve their service.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Raymond Old City Hotel
Are pets allowed at Raymond Old City Hotel?
Pets are not allowed at this hotel.
What types of rooms does the hotel offer?
The hotel offers Economy Double room, Standard room, Standard Triple room, Standard Double room, Superior Triple room, Superior Double room, Superior Double room with city view, Economy Family No Window room, and Budget with Atrium View Double room.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is provided throughout the hotel.
How far is the hotel from Istanbul Ataturk Airport?
The hotel is approximately 14 kilometers from Istanbul Ataturk Airport.
Does the hotel provide breakfast and what type is it?
Breakfast is served in a buffet style at the hotel’s restaurant.
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Hotel prices for: September - October 2026 calendar
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