Villa Sunflower Hotel - All Inclusive in Alanya

Forget this place. Male staff misogynistic and bigoted. Management apathetic and condescending. It may be a basic hotel at best and to be honest, you get what you pay. That said, courtesy, respect, decency and acceptance of diversity costs nothing.
Lots of chargeable hidden extras, poorly maintained rooms ( room cleaner was lovely) but no excuse for stained walls, bargain basement bedding and pillows.
If you are hoping for a relaxing week or so in the sun waited on with al inc drinks. Best of luck. Sunbeds (if you are lucky to get one not in the shade) are few and far between. People reserving several in different locations so they can ‘chase the sun’. Drinks are shockingly poor quality.
Mr Dogruoz, if you’re still the general manager. You should be totally embarrassed. Responsibility, respect, decency and customer service starts at the top. Maybe spend so time out of your office, have a walk about, and speak to all ‘guests’ of all ages and all persuasions. Then act on real reviews.

Overall I would rate the hotel a very kind 3 star. Would definitely not be returning and would not recommend. - I have attached lots of photos to show you what it’s actually like.

We addressed all issues to reception and spoke with management about moving hotel, only offered a few £100 as a refund to move so was just not feesable due to staying here for 10 nights.

I have listed the pros and cons below so you have an overall view of the hotel as i feel it is not interpreted properly.

Pros -
* Cheap stay
* Food is ok - range of salad- burgers - Turkish dishes and soups. However most was pretty cold and the same everyday (If you want fresh food make sure you are there as soon as it opens)
* Massages were amazing and were lovely people.
* Lots of cats (positive for us)
* Music is good around pool.

Cons -
* Rude staff - mainly think it’s because we are women, the men were very sarcastic and felt like they were just making jokes all the time. - staff are Condescending and bigoted.
* Sardine-like sun beds
* Toxic alcohol unless you pay for premium
* Eveything costs extra (beach sunbeds, umbrellas, WiFi, safety deposit box)
* No entertainment apart from Friday and Monday - other than that there’s nothing.
* Rooms extremely dated - dirty walls and wood coming away from door frames.
* Bedsheets are like blankets had to ask for sheets - pillows are lumpy and uncomfortable.
* Aircon is only in one area of the room and is either freezing or boiling
* Very noisy- walls are paper thin.
* Shower is made for small child or a very petite person (and we are not large).
* The smaller pool is great however covered in dried bird poo around one side of it and lots of leaves and flies all the time, they don’t clean or brush it other than once or twice a week.
* Bring sleep masks!! blinds let all light through, it might aswell be daytime at 1-2 in the morning.

There is also more than one pool area but they don’t tell you that, it is only small pool however nice and quiet. But as I said before the floor area isn’t clean at all.

Only person who worked here that interacted was the us was the room cleaner Nuray who did a good job every day and was kind and helpful.

Pictures that are advertised don’t depict what hotel is actually like, small amount of rooms have been done up but the rest are old and dated.

Sun comes to pool area at 12pm and goes at 18:30pm (however pool closes at 6pm so they can set up More tables for evening dining area outside)
Smaller pool on other side of hotel gets sun at 11:30ish and goes about 3-3:30pm.

About a 15 min walk to main streets where bars and restaurants are or 20-30 mins to the beach we tended to use the e-scooters (BEAM).

We are both late 20s and British felt like we were looked at as children and dismissed, also felt very outnumbered and less attended too, compared to others.

Wouldn’t surprise me if they delete this review as there seems to be no bad reviews that last more than a day or so.

Just come back from a week staying in this hotel and it is very basic.
The food is sub-par but what you'd expect from an all inclusive..

Staff aren't very welcoming when approached.

I injured myself on day 2 of my holiday to which I asked for the first aid kit from reception, I was met with a blank expression and an almost reluctance to help me despite bleeding badly from my foot.

The room was not clean as shown in pictures,
Curtains were all marked and ripped,
Bathroom smelt funny,
Balcony doors were open when returning to the room despite closing them prior.

Entertainment wasn't to my liking but that's personal preference..
A few live dancers with music that was way too loud

The town of Alanya is lovely, cheap to eat out (I recommend Good Vibes Restaurant) but unfortunately this hotel did disappoint.

I was supposed to be put in a superior room but this was clearly not the case and as such, I would not recommend staying at this hotel if you value your holiday experiences

From my perspective and the treatment received- I would pursue some form of refund as this was really poor from the initial start of the checking in process.