Club Marco Polo - Premium All Inclusive in Kemer
✅ Varied and fresh food praised by multiple guests, with special mention of chefs and main restaurant quality ✅ Friendly and attentive staff, including reception and animation team, noted for professionalism and kindness ✅ Clean and well-maintained large green territory with comfortable pools and beach facilities ✅ Excellent kids’ programs including the TOUCAN Kids Club and animation in Russian language ✅ Wide range of sports activities such as tennis, darts, archery, and water polo available on site ✅ Guests appreciated the quiet, safe beach with lifeguards and Blue Flag status ✅ Free minibar in rooms and well-renovated accommodations in superior categories ❌ Reports of cockroaches in rooms and delayed housekeeping responses from one guest ❌ Some rooms had cleanliness issues, damp smells, and dated bathrooms requiring renovation ❌ No quiet zones on the beach and presence of many families with small children causing noise ❌ Issues with mosquito presence due to lack of window screens affecting sleep quality ❌ Instances of loud disco music late at night disturbing guests near the club area ❌ Complaints about aggressive massage sales tactics and occasional poor staff behavior behind the scenes ❌ Extra charges apply for a la carte restaurants except for Deluxe and Premium room guests
Rooms and prices
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Description
Club Marco Polo - Premium All Inclusive is a five-star resort located in Kemer, Turkey, offering 530 rooms across bungalows and a main building. Originally built in 1989 and renovated in 2018 and 2022, the hotel features a large 126,783 m² green area with multiple pools, a private Blue Flag-awarded sandy-pebble beach with a pier, and a variety of dining options including three a la carte restaurants and a buffet. The hotel has a strong family focus with a dedicated Kids Club TOUCAN offering science labs, workshops, and a specialized baby lounge. Sports enthusiasts will find facilities such as tennis courts, a fitness center, and water sports available. Guests can enjoy late meals, snacks, and imported drinks as part of the Premium All Inclusive concept. The hotel does not accept single male guests and provides many accessibility features including wheelchair rentals. The property is suitable for families and young people seeking active entertainment and a well-served beach experience.
Location
Situated in the Çamyuva district, Club Marco Polo is 7 km from the center of Kemer and 40 km from Antalya city. The airport is approximately 44 km away. The hotel’s private beach lies 60 meters from the property and stretches 300 meters along the shoreline with easy sea access. Nearby, Naturland is just across the road, providing additional excursion options. The hotel’s extensive grounds include multiple pools and sports courts, making it a self-contained destination for both relaxation and active pursuits.
Tips
- Book Superior or higher room categories to avoid possible issues with dampness or outdated bathrooms mentioned in some reviews.
- Reserve a la carte dining at least one day in advance to ensure availability.
- Bring water shoes for the beach since it has small pebbles that can be uncomfortable to walk on barefoot.
Policies and conditions
- Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 11 years old stay for € 75 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- TV
- Minibar
- Locker
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Hairdryer (on request)
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Free Wi-Fi
- Free internet
- Shuttle
- Car rental
- Airport transportation
- German
- Russian
- English
- Tour assistance
- Bike rental
- Billiards
- Nightclub
- Sun Deck
- Parking
- Swimming pool
- Seasonal outdoor swimming pool
- Private beach
- Beach/pool towels
- Business center
- Photocopy machines
- Event facilities
- Conference Hall
- Darts
- Cycling
- Tennis court
- Fitness facilities
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Hammam
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 300 m. It takes 5 minutes To the beach!
The distance to the sea is 250 meters
Street view
Video: Club Marco Polo - Premium All Inclusive, Kemer, Turkey
Map
Reviews
I would like to especially note the excellent food - delicious, varied, always fresh. Many thanks to the staff - everyone was very friendly and attentive.
The girls at the reception are just lovely: always smiling, ready to help with any issue. I would also like to thank the team that offered water activities and spa - very nice, unobtrusive and professional.
The beach is clean and well-kept, the sun loungers are comfortable, there was always enough space.
Overall, the vacation was top notch. Thank you for the atmosphere, I want to come back again!
We then called and asked for a different room. Visually, there were no cockroaches in the new room. However, when we were getting ready for bed, we discovered there were no blankets. After two calls to reception, we finally received blankets—50 minutes later. My husband ended up falling asleep without one.
In the morning, we contacted TezTour to change the hotel. They first suggested another hotel that also has cockroaches. When we refused, they offered a different one, explaining that this is a subtropical climate. Let’s be clear: a subtropical climate has nothing to do with hygiene standards.
The only thing that looked clean in the rooms was the bedding—because it’s washed. Everything else felt dirty and unpleasant to touch. You’d want to shower wearing slippers. I’ve stayed in budget hotels before, but I’m convinced they are a hundred times better than this place. Avoid this hotel at all costs.
Mustafa at reception, he is very kind and solution focused and
Yusuf, Ozan and Eyüp at the Aquapark bar... Very very friendly & has smiley faces
Mine & Yusuf and their team ant the pool bar...very fast and know how to make drinks ...
Chefs at main restaurant is the best ...
Highly recommending
Evening entertainment was enchanting, complemented by a talented photography team who gifted us with the most beautiful photos of our stay. The guest service team, particularly the warm-hearted ladies, made our visit unforgettable, especially for our 1-year-old daughter.
A highlight was the exhilarating mountain cable car excursion, offering panoramic views that took our breath away. However, the room's cleanliness, notably the consistently dirty floors, was a minor setback. Additionally, intermittent internet access posed challenges.
Despite these minor issues, this resort provided an exceptional getaway. We eagerly anticipate returning for another memorable stay.
PS: This review reflects our experience from September 2023.
Pros: The drinks were yummy. The kids loved the unlimited ice cream and dessert options. The view was lovely! The resort cats were cute. There were lots of pool options. The kid activities were ok. The fellow guests were nice. The sparkling wine at arrival was nice.
Cons: Our wall had a big hole where a TV was supposed to be. We asked for a TV and they brought a piece of art to cover the hole.
The waterslide ruined my swimsuit (snagged on the way down and left marks on my back that lasted over a month) and it took days of them only offering an apology before I was finally compensated (a swimsuit from their shop) for their faulty slide. The bathroom in our room had a giant step out of it where my daughter face planted when she stepped out, injuring her elbow and knee. There's no marking that there's a step down, you just open the door and fall out until you get used to the giant step. The food wasn't like we've had before at other resorts. Not bad but nothing special. The beach was rocky and painful to step on, bring water shoes!!! We didn't have hot water for the 1st day and a half and our bathroom sink leaked.
It was a vacation so of course we made the best of it, and loved the time with our extended family, but I don't recommend it.
POIs near hotel
Frequently asked questions about Club Marco Polo - Premium All Inclusive
What types of rooms are available at Club Marco Polo?
The hotel offers Park Standard Double rooms, Standard rooms with balcony, Superior Double rooms with or without balcony, Deluxe Double rooms with or without balcony, Family rooms with or without balcony, Premium Double rooms with or without balcony, Duplex rooms with or without balcony, and Swim Up Suites.
Are a la carte restaurants included in the Premium All Inclusive package?
Guests staying in Deluxe rooms can dine a la carte for free at Gusto, Marin, Pasha, and Pushkin bistro. Premium room guests have one free visit to each a la carte restaurant during their stay. Other guests pay a fee (15€/person for Gusto and Marin, 10€/person for Pasha and Pushkin).
Is the hotel suitable for families with children?
Yes, the hotel features a Kids Club TOUCAN for ages 4-12 with exclusive programs, a baby lounge, children’s restaurant, and amenities like high chairs and baby equipment on request.
How far is the hotel from the nearest airport and city center?
The hotel is 44 km from Antalya Airport and 7 km from the center of Kemer.
Does the hotel accept single male guests?
No, the hotel does not accept single male guests for accommodation.
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