Hotel on the map

Weather in Dubai now

+40 °C

Wind: north-east, 3 m/s

Humidity: 29 %

Pressure: 750 mm Hg

Average temperatures

	day	night
August	+44 °C	+34 °C
September	+41 °C	+32 °C
October	+39 °C	+29 °C
November	+34 °C	+25 °C
December	+30 °C	+22 °C
January	+26 °C	+20 °C

‹›

149 USD

Book now

W Dubai - The Palm in Dubai

🌍

● Center: 19 km

➊ 1 line

☎ Phone: +971 4 245 5555Show

✅ Exceptional service with staff frequently praised for friendliness and professionalism, including specific mentions of individual employees like Vaishnawi and Elijah. ✅ Rooms are described as spacious, stylish, and well-maintained, with many guests highlighting balconies with spectacular views of the Palm or Dubai skyline. ✅ Facilities such as pools, spa, and fitness center receive high marks, with the heated adult-only WET Deck and family pool noted for their quality and cleanliness. ✅ The children’s program TOUCAN Kids Club offers a unique educational and entertainment experience, including science labs and creative activities in Russian. ✅ Dining options are varied and include international buffet breakfast and specialty a la carte restaurants, with some guests praising the food quality and variety. ❌ Some guests reported slow service at the poolside restaurant and long waiting times for lunch on busy days. ❌ Issues with the front desk service were noted by a few guests, including inconsistent handling of all-inclusive benefits and occasional unfriendly staff behavior. ❌ The pool water quality was mentioned as needing improvement by one guest, who found it less clean than expected. ❌ Crowding and limited relaxation space at the pool and beach areas have been criticized, especially during peak periods. ❌ The hotel’s dark interior design with deep purple tones was described by one guest as creating a dim and eerie atmosphere in corridors.

Book now!

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

Check availability

Wonderful Double room

Wireless internet, shower and bath

Beds:

View more
deals

Fabulous Double room

Wireless internet, shower and bath

Beds:

View more
deals

Wonderful Double room with balcony and with garden view

Private bathroom

Beds:

View more
deals

Spectacular Double room with Skyline view

Private bathroom

Beds:

View more
deals

Spectacular Palm Jumeirah view Double room

Private bathroom

Beds:

View more
deals

Spectacular Double room

Wireless internet, shower and bath

Beds:

View more
deals

Fabulous Double room with balcony and with ocean view

Private bathroom

Beds:

View more
deals

Spectacular Double room with balcony and with Skyline view

Private bathroom

Beds:

View more
deals

1 Bedroom Fantastic Double Suite

Air conditioning, minibar and shower

Beds:

View more
deals

1 Bedroom Fantastic Double Suite with balcony and with ocean view

Private bathroom

Beds:

View more
deals

1 Bedroom W Double Suite with partial ocean view

Private bathroom

Beds:

View more
deals

1 Bedroom Marvelous Double Suite

Air conditioning, minibar and shower

Beds:

View more
deals

Spectacular Palm Jumeirah view Double room with balcony

Private bathroom

Beds:

View more
deals

Family room

Private bathroom

Beds:

View more
deals

1 Bedroom Marvelous Jacuzzi Double Suite with balcony and with Skyline view

Family room with bathroom

Beds:

View more
deals

1 Bedroom Wow Double Suite with balcony and with Skyline view

Private bathroom

Beds:

View more
deals

2 Bedrooms Extreme Wow Suite

Private bathroom

Beds:

View more
deals

2 Bedrooms Extreme Wow Suite with Skyline view

Private bathroom

Beds:

View more
deals

1 Bedroom Extreme Wow Double Suite with balcony and with Skyline view

Private bathroom

Beds:

View more
deals

1 Bedroom W Double Suite

Private bathroom

Beds:

View more
deals

2 Bedrooms Mega Family Suite

Private bathroom

Beds:

View more
deals

1 Bedroom Marvelous Jacuzzi Double Suite

Family room with air conditioner, mini-bar and shower

Beds:

View more
deals

2 Bedrooms Family Palm Jumeirah view room

Private bathroom

Beds:

View more
deals

2 Bedrooms Mega Family Palm Jumeirah view Suite

Private bathroom

Beds:

View more
deals

1 Bedroom Wow Double Suite

Private bathroom

Beds:

View more
deals

1 Bedroom Extreme Wow Double Suite

Private bathroom

Beds:

View more
deals

More rooms

Description

W Dubai - The Palm is a modern 5-star hotel established in 2017, located on the first beachfront line of Palm Jumeirah in Dubai. The property features stylish rooms and suites, many with balconies offering views of the ocean, skyline, or the Palm itself. Guests can enjoy a private sandy beach just 10 meters from the sea, with a total beach length of 450 meters. The hotel offers extensive facilities including three outdoor pools, one heated adult-only pool (WET Deck), a seawater indoor pool, and a full-service spa with free entry. Dining options include a main buffet restaurant LIV, and three a la carte restaurants serving Japanese, Korean, and Italian cuisine. Families will appreciate the dedicated TOUCAN Kids Club with exclusive educational programs and animation in Russian, alongside a playground and heated kids’ pool. Business travelers benefit from five equipped conference rooms and a free business center. The hotel’s contemporary design and diverse entertainment options cater to guests seeking both relaxation and vibrant social atmospheres.

Location

W Dubai - The Palm is situated in Dubai on the Palm Jumeirah, approximately 22 kilometers from Dubai World Central Airport (DWC). It is 39 kilometers from Dubai International Airport and 47 kilometers from Al Maktoum Airport. The hotel is directly on the beachfront, just 10 meters from the sea, offering a 450-meter stretch of private sandy beach. Guests have convenient access to major shopping centers via hotel shuttle buses to Mall of The Emirates and The Dubai Mall. The hotel building is six stories high and centrally located to allow easy exploration of Dubai’s landmarks and attractions.

Tips

Reserve poolside cabanas at least one day in advance to secure a spot.
For families, book the TOUCAN Kids Club early as it operates six days a week with a mid-day break.
Be aware that the adult-only pool loses sunlight after 4 PM, so plan your swim accordingly.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Continental Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is AED 500.00 (approx. US$136.13) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment .
Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: Contact the property for details
Service animals: Service animals are allowed on request
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: MasterCard, DinersClub, JSB, Visa, AmericanExpress
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

View on ZenHotels.com

Booking hotels at the best prices

official partner of

ZenHotels.com

Services and facilities

General

24-hour reception
Elevator/lift
Currency exchange
Newspapers
Garden

Rooms

TV
Toiletries

Meals

Breakfast
Restaurant

Internet

Wi-Fi
Internet access

Languages Spoken

English

Business

Conference Hall

Sports

Fitness facilities
Gym

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 10 m. It takes 0 minutes To the beach!

The distance to the sea is 60 meters

Video: W Dubai - The Palm - FULL HOTEL TOUR - Wet Deck - Beach - Pool - Bar - Restaurant - GYM - [4K]

Map

Reviews

Price

Location

WiFi

Cleanliness

Service

26.03.2026 Al

My stay at W Dubai hotel was absolutely wonderful. It was truly one of the best hotel experiences I have had in Dubai. The hotel was beautiful, the atmosphere was relaxing, and every detail was thoughtfully arranged to ensure comfort and luxury.

I would like to sincerely thank all the staff for their exceptional service, kindness, and professionalism. Everyone was welcoming and always ready to help, which made the experience even more special.

I highly recommend W Dubai hotel to anyone visiting the city, and I look forward to staying here again in the future.

24.03.2026 Guest

I had a lovely stay at W The Palm. Despite the Eid holiday crowds, the staff managed the long check-in queues efficiently.

14.03.2026 Guest

Exceptional stay. Beautiful hotel, outstanding service, and a truly luxurious experience. Highly recommended

Special thanks to Ms. Lourdes for her incredible communication skills and for being so friendly and supportive throughout my stay

10.03.2026 phs6swj

Staff were excellent during a difficult time when the Middle East conflict erupted causing a lot of stress to guests.
Food and facilities were excellent!

18.12.2025 Glacier-JL

The room was very comfortable, and I particularly loved the balcony and the bathroom. If your room faces the Palm, you can see most of Dubai's landmarks from the balcony. The bathroom, designed with various colored glass, I found very interesting. Having stayed multiple times, my favorite aspect is still the atmosphere W creates – it's incredibly relaxing. The staff in housekeeping, concierge, restaurant, and at Wet Deck were all very friendly!

The pool lifeguards clean the pool and sun loungers daily; their hygiene standards are super strict!

However, there's a short-haired male staff member at the front desk who is very mean… I encounter him every time I visit. He often wears a white shirt with a casual suit and loves to appear impatient, scanning guests with annoyed eyes and treating them dismissively. I truly don't understand why Marriott tolerates this kind of employee consistently working at the front desk.

14.12.2025 niharica

Hi,

I recently visited W Dubai The Palm for my daughter’s birthday, and it was an amazing experience. The location, rooms, and amenities were extraordinary, but the highlight was the exceptional service. I want to specifically mention Vaishnawi at the reception desk; she did a fabulous job accommodating us by upgrading our room and perfectly understanding our needs.

The staff went above and beyond to make my daughter’s birthday extra special, and she was truly happy. The food was exquisite, and the pool bar was a lot of fun. I couldn’t stop taking lovely pictures of my daughter enjoying everything. The beach was an added bonus!

If you're looking for a place to relax and have a great time, I highly recommend visiting this property.

Thank you for this wonderful experience!

13.11.2025 Silvia

I had an exceptional experience at the W Hotel thanks to the outstanding support of the security team. I would like to express my sincere gratitude to Amar, Madam Luiza, and Mr. Owis, the head of security. They assisted me in resolving a serious situation with remarkable professionalism, competence, and care.

The entire team acted quickly, calmly, and with full dedication, showing a level of excellence that truly sets the W Hotel apart. I am extremely grateful for all the support I received and highly recommend the hotel with complete confidence.

18.10.2025 Shaheryar

An Exceptional Family Getaway - Perfect for Our Little One!

My wife, our 18-month-old son, and I have just returned from a wonderful stay at The Palm Dubai, from a Saturday to Thursday, and we are already missing the incredible hospitality.

From the moment we arrived, the service was nothing short of exceptional. Every single staff member, from the friendly security team at the gate, to the warm and efficient reception, and the attentive waiters at the restaurants, went above and beyond to make us feel welcome. What truly stood out for us was how kind and engaging they were with our young son. They always had a smile for him, which made the environment so comfortable for our family.

A special mention must be made for the room service team. We requested milk to be brought up to our room at various times, and no matter when we called, it was delivered promptly and with a smile. This small but crucial detail made our nights and nap times so much easier.

The amenities were fantastic – the pools were beautiful, the grounds were immaculate, and we lacked for nothing. It’s a stunning property, but it's the people that make it truly 5-star. We cannot recommend The Palm Dubai highly enough for families with young children and will definitely be returning.

18.10.2025 Nissaaa

Very disappointing experience at W Dubai – The Palm (Pool & Beach Access)

I honestly didn’t like the experience at all.
First of all, the welcome was far from what you’d expect from a 5-star hotel — not warm or attentive at all.

Then, the price is absolutely exorbitant for what it is. The area is very small and crowded, there isn’t enough space to relax comfortably.

The menu is also really disappointing — not appropriate at all for a beach day. No lamb chops, no sushi, not even a proper club sandwich. The food options were really limited and far from exceptional.

What shocked me the most is that there’s nowhere proper to shower or clean up. The few available cabins are used by everyone without any cleaning in between, and the toilets were not clean at all — no staff around to maintain them.

For a 5-star hotel, this is completely unacceptable. I’m really disappointed and wouldn’t recommend the pool & beach access to anyone.
I can’t comment on the rooms since I didn’t stay overnight, but in terms of day access, it’s definitely not worth it.

07.10.2025 Cai

We stayed at the W Hotel in Dubai — a stylish, modern 5-star property with great food (though the daily buffet was a bit repetitive). The rooms are big, fancy and beautifully designed, and we were kindly upgraded to one facing the inner Palm, which was a nice touch.

However, the “all-inclusive” experience was confusing and uncomfortable. Staff frequently seemed unsure and hesitating about “all inclusive”, then benefits being sometimes not so proactively served, and we were repeatedly asked to sign receipts showing zero values — but with a tip line left open 🤨. On our first morning, we were even told to pay for water and juice because it was “before noon.” Only after speaking to the concierge was it clarified that drinks should indeed be free at any time. Additionally, the mix of loud music from both the hotel and the nearby beach club made the afternoons feel more like a party scene than a luxury resort.

One evening, a walk along the beach ended abruptly when security from the neighboring “W Residences”approached us harshly, thinking we were filming — though we were just using a stargazing app. We never stepped on their property.

In short: the facilities are impressive and the design is top-notch, but the experienced hospitality didn’t always feel genuine and clear or like a top priority. If you enjoy louder party and club music in the afternoon from two DJs at once, this is definitely your place to go — otherwise, it may not offer the relaxing 5-star “W”-experience you expect. But the hotel has the potential to be a perfect place to stay - just missed it on our four days. Last remark: next door is a construction site joining in on the two DJs 🤪. But this is nothing the hotel can solve.

Share your experiences, help others make the right choice!

Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Your rating

POIs near hotel

SplashPad (56 min)

SplashPad is a water park in Dubai featuring interactive water play areas for children and families.

3D Blacklight Minigolf Dubai (59 min)

3D Blacklight Minigolf Dubai offers a themed mini-golf experience with glowing blacklight effects.

Niqtat Ertikaz Waman Shughul Mintaqat Bidayat Al Marina (5 km)

This viewpoint provides visitors with a perspective over the Marina area in Dubai.

W Astoria Hotel (5 km)

W Astoria Hotel offers luxury accommodations with modern amenities in Dubai.

OnStage International (5 km)

OnStage International offers a unique viewpoint for visitors to enjoy the cityscape of Dubai.

Frequently asked questions about W Dubai - The Palm

What types of rooms are available at W Dubai - The Palm?

The hotel offers a variety of room types including Wonderful Double rooms, Fabulous Double rooms, Spectacular Double rooms with various views and balconies, Family rooms, and multiple suite categories such as 1 Bedroom Fantastic Double Suite, Marvelous Jacuzzi Suites, Wow Suites, Extreme Wow Suites, and Mega Family Suites.

Is there a kids' club at the hotel and what activities does it include?

Yes, the TOUCAN Kids Club by FUN&SUN is available for children aged 4-12 and includes exclusive programs such as scientific laboratories, experiments, master classes, quizzes, and animation in Russian. Additional activities include creative workshops, karaoke, mini-bowling, air hockey, cinema sessions, PlayStation, table tennis, football, and volleyball.

Does the hotel have private beach access?

Yes, W Dubai - The Palm has its own private sandy beach located just 10 meters from the sea with a total length of 450 meters along the shore.

Are there facilities for business meetings at the hotel?

The hotel offers five fully equipped conference rooms accommodating between 10 and 1215 guests, as well as three meeting rooms and a free business center.

What is the hotel’s policy on deposits and check-in times?

A deposit of AED 500 per night is required upon arrival, payable by cash or credit card. Check-in begins at 14:00, with check-out by 12:00. The front desk operates 24 hours.

Hotels you might also like

‹›

Hotels 3 star hotels 4 star hotels 5 star hotels Hotels with pool Hotels All-inclusive Business hotels Spa-Hotels

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 160 USD The best time to book is August 20, with rates starting from 120 USD

101112131415134 USD16134 USD17134 USD18134 USD19134 USD20120 USD21120 USD22120 USD23120 USD24120 USD25120 USD26120 USD27120 USD28120 USD29120 USD30134 USD31134 USD01134 USD02134 USD03134 USD04134 USD05134 USD06134 USD07134 USD08134 USD09216 USD10216 USD11216 USD12231 USD13231 USD14231 USD15231 USD16231 USD17231 USD18231 USD19231 USD20231 USD

Wrong hotel description? Tell us.