Jumeirah Mina Al Salam Dubai in Dubai
✅ Consistently praised for outstanding service with multiple reviews noting staff friendliness and professionalism ✅ Guests appreciate the clean, spacious rooms with excellent views of the ocean and Burj Al Arab ✅ Private beach and pools, including access to the Wild Wadi water park, are highlighted as major positives ✅ Variety of restaurants and bars on-site offer diverse dining options with quality food ✅ Family-friendly facilities such as the kids' club and temperature-controlled children's pools receive positive mentions ✅ Complimentary amenities like bottled water at pools and beach, and twice-daily housekeeping enhance the stay experience ✅ Convenient check-in/out process including online options and helpful guest relations team ❌ Several guests report noise disturbances at night from nearby bars and restaurants, especially in bay-facing rooms ❌ Some reviewers mention that the hotel feels outdated in parts and could benefit from refurbishment ❌ Breakfast service hours (ending at 11:00 AM) are considered inconvenient for a beach resort by some guests ❌ Instances of slow or inconsistent service reported, including issues with room amenities and security procedures ❌ A few reports of guest misconduct affecting the atmosphere, such as rude behavior in breakfast areas ❌ Concerns about loss or mishandling of personal belongings during room changes were raised in one review
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Description
Jumeirah Mina Al Salam Dubai is a five-star resort hotel established in 2003 and renovated in 2013, located within the Madinat Jumeirah complex. The hotel features a single seven-story building covering 450,000 m², offering spacious rooms with balconies and panoramic views of the Persian Gulf. Guests can enjoy a private sandy beach stretching 2,000 meters, just 50 meters from the hotel. The property includes two temperature-controlled outdoor pools and direct access to the Wild Wadi water park. Dining options include four restaurants serving international, Greek, Italian, and Chinese cuisines, plus several bars and lounges. Family travelers will find extensive children’s facilities such as a mini club, heated kids’ pools, and babysitting services. Business travelers can utilize two conference halls and a business center. The hotel provides complimentary Wi-Fi, free parking, and various sports facilities including tennis, squash, and diving. The elegant Arabian architecture and waterways create a distinctive atmosphere that combines luxury and tradition.
Location
Located in Dubai’s Jumeirah district, Jumeirah Mina Al Salam sits within the Madinat Jumeirah resort complex. The hotel is approximately 20 kilometers from Dubai International Airport (DXB). It lies just 270 meters from its own private sandy beach. Nearby dining options include The Noodle House at 36 meters and Segreto Restaurant & Bar 238 meters away. Guests can access the hotel’s beach and waterways, which connect to the traditional-style Madinat Souk shopping area. The hotel’s fitness center is located in the adjacent Jumeirah Al Naseem hotel, reachable by internal transport. This location offers a blend of beach relaxation and resort amenities within easy reach of Dubai’s main attractions.
Tips
- To avoid noise disturbances, request rooms not facing the bay or nearby restaurants if you prefer quiet nights.
- Take advantage of early online check-in and late check-out options to maximize your stay comfort.
- For families, book the children’s facilities and babysitting services in advance to ensure availability.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Cuisine: Western, Chinese, Japanese, American, Asian, Continental, Full English/Irish Opening hours: [Mon - Sun] 07:00-11:00 Open
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is AED 1,000.00 (approx. US$272.25) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment .
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Express check-out
- Private check-in/check-out
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Fridge
- Family room
- Cable TV
- Minibar
- Hairdryer
- Locker
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Bottled water
- Free Wi-Fi
- Internet access
- Car rental
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Polish
- Japanese
- Arabic
- Turkish
- Chinese
- Tour assistance
- Library
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Free Parking on Premises
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 270 m. It takes 4 minutes To the beach!
The distance to the sea is 160 meters
Hotel view
Video: Jumeirah Mina A'Salam и Dar Al Masyaf Дубай обзор 2024 #дубай #jumeirah
Map
Reviews
What I definitely disliked:
- Breakfast until 11:00 AM. This is a beach hotel, and it's inconvenient for guests to rush to breakfast and try to finish eating by 11:00 AM (by the way, they start clearing the food at 11). For instance, at one St. Regis hotel, breakfast is served until 1:00 PM, which is extremely convenient.
- Unauthorized people somehow get onto the beach and comfortably set up their belongings on the sand in front of the sunbeds (some even brazenly use the sunbeds themselves). The security didn't seem to react much on the occasions I observed.
- If your room faces the bay and 'Venice,' be prepared for music every day until 2 AM. This is because there are nearby restaurants, particularly a Greek restaurant directly opposite the building, and a couple of bars to the side of the rooms. Loud music plays from all these establishments, and you can hear it even with the windows closed.
- In my opinion, the food at the hotel's restaurants is mediocre and expensive (2 samsas, 2 manty, a tomato salad, and 2 beers cost 400+ dirhams).
However, I must admit, the hotel is still good, and the grounds are excellent.
For one night, I had reserved an extra room for family who could not join last-minute. My pre-arrival requests to change the guest name were repeatedly declined. At check-in, a staff member named Chen, who spoke Chinese and appeared very enthusiastic, assisted us. However, the lengthy explanations and repeated back-and-forth—combined with internal coordination issues (claims that Ctrip’s email was not received and that the reservations department would not take calls)—felt more time-consuming than genuinely helpful. Despite our obvious fatigue after a long flight with a young child, we waited over an hour as the discussion went in circles.
Eventually, the manager asked for passport copies of the absent guests “for records,” only for the name change to be approved later anyway.
The Ctrip listing mentioned a garden view, but staff explained that my “cheapest” rate only included city view—a phrasing that felt dismissive. To resolve this, we were offered an accessible room, described as having a larger bathroom and better view. We accepted, but the room was small for the price, the view was no better (photos attached), the balcony had cigarette butts, and the bathroom was not noticeably larger (also shown in photos).
Compared to other properties in this category (Four Seasons, Ritz-Carlton, Peninsula, etc.), the service efficiency, attention to detail, and overall value fell short—especially on New Year’s Eve.
Despite these issues, we focused on enjoying our family holiday and had a wonderful time overall. Photos of the room, view, balcony, and bathroom are attached for reference.
The swimming pools were decent, and we appreciated having access to them. However, the lack of readily available buggies and the long waiting times for the abra (boat service) made getting around frustrating.
On a positive note, the in-room treats were a nice touch—fresh fruits, dates, and plenty of bottled water were much appreciated. Still, overall, nothing stood out as exceptional, and the experience didn’t quite meet my expectations.
It’s difficult to find fault with this hotel - the only downside being the pillows in the hotel which I didn’t find to be very comfortable.
The customer service and room service of all staff was excellent! I would highly recommend this hotel.
Additionally, when I misplaced my parking card, they went above and beyond to assist me and did not charge me any fees. Their outstanding management and genuine commitment to customer happiness truly made a difference.
Thank you for your kindness and for setting such a high standard for exceptional service. It is gestures like these that leave a lasting positive impression.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Jumeirah Mina Al Salam Dubai
What types of rooms are available at Jumeirah Mina Al Salam Dubai?
The hotel offers Lagoon Deluxe Double room, Ocean Club Double room, Ocean Deluxe Double room, Arabian Club Double room, Arabian Deluxe Double room, 2 Bedrooms Family Deluxe Double room, Ocean Double Junior Suite, Ocean Premier Double Suite, Ocean Double Suite, Ocean Terrace Double Suite, 2 Bedrooms Ocean Terrace Double Suite, and Royal Double Suite.
Are there facilities for children at the hotel?
Yes, the hotel provides a temperature-controlled children’s pool, a mini club for ages 4-12, a children’s menu, high chairs in restaurants, baby cots upon request, babysitting services for a fee, and an outdoor kids' pool with temperature control.
Is the hotel beachfront and how far is the beach?
The hotel has its own private sandy beach located approximately 50 meters from the building with a 2,000-meter long beach line.
Does the hotel offer access to other resort facilities?
Guests have access to fitness facilities in the neighboring Jumeirah Al Naseem, and the Wild Wadi water park is free for hotel guests.
What is the deposit policy at Jumeirah Mina Al Salam?
A deposit of AED 1,000 (around US$272.25) per night is required, payable by cash or credit card, and returned to the original payment method after the stay.
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