Towers Rotana Hotel in Dubai
✅ Consistently praised for cleanliness with 'spotless cleanliness' and daily room cleaning by attentive staff like Khalil and Prasad ✅ High marks for service quality, with multiple mentions of friendly, helpful, and professional staff including named employees such as Hassan, Muhammad, and Luqman ✅ Excellent location close to metro, Dubai Mall, and the Museum of the Future, described as 'very convenient' and 'fantastic location' ✅ Guests appreciate the variety and quality of food, especially the breakfast buffet and sushi prepared with allergy considerations ✅ The hotel offers multiple bars and a vibrant basement bar with a Victorian décor and extensive beer selections ❌ Some guests report inconsistency in staff friendliness and helpfulness ❌ The bathroom design can be challenging for physically impaired guests due to a high-walled bathtub instead of a walk-in shower ❌ A few reviews mention that the breakfast selection could be more varied ❌ One negative review highlighted issues with cleanliness and odor during their stay, though this appears isolated ❌ The swimming pool is described as small by some, despite being heated
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Description
Towers Rotana Hotel is a well-established 4-star urban hotel in Dubai's Financial Centre, constructed in 2000 and renovated in 2015. The hotel features a modern 30-story building with 342 rooms and apartments offering views over the city and the heated outdoor pool. Its facilities include a heated outdoor pool and jacuzzi, a fitness center, wellness amenities such as a sauna and beauty salon, plus eight conference rooms and a business center for professional travelers. Dining options are varied, with the main restaurant Flavours on Two, three bars including Long’s Bar and the poolside Aquarius Bar, and the European-style lobby café Wraps. Families will appreciate the children’s facilities like free cots, animation, and a playroom. Free Wi-Fi covers the entire property, and 24-hour reception ensures flexible check-in and check-out times. The hotel’s location near Sheikh Zayed Road and a metro station offers excellent accessibility.
Location
Towers Rotana is situated in Dubai’s Jumeirah district, approximately 8 km from Dubai International Airport (DXB). The hotel is just 800 m from the beach, specifically the public sandy Jumeirah Open Beach which stretches 3,400 meters. The Museum of the Future is within a 15-minute walk, and Dubai Mall is about 6 minutes by car. The nearby metro station provides quick access to Dubai’s main transportation routes. Within walking distance, you’ll also find restaurants like Nando's Sheikh Zayed Road (167 m), Petals Restaurant (185 m), and Zaroob (264 m). This location combines urban convenience with proximity to key attractions and transport hubs.
Tips
- Request a room with a window seat view to enjoy city and skyscraper vistas, especially at night.
- Take advantage of the Club Lounge access for early check-in and breakfast options.
- While the pool is heated and clean, note that it is relatively small, so plan accordingly if pool size is important to you.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Continental, Full English/Irish, Halal Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of AED 500.00 (approx. US$136.13) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, JSB, DinersClub, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Poolside bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Arabic
- Chinese
- Tour assistance
- Billiards
- Bowling
- Nightclub
- Hiking
- Fishing
- Sun Deck
- Offsite parking reservations required
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Cycling
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 3270 m. It takes 49 minutes To the beach!
The distance to the sea is 2300 meters
Hotel view
Video: Towers Rotana - V.A.E./Dubai
Map
Reviews
I arrived early at 5:30 am, well before the 1:00 pm check-in time. I requested to use the facilities to freshen up and was promptly offered an early check-in and Club Lounge breakfast for a very reasonable fee. Having a background in hospitality myself, I was thoroughly impressed by this. It is a fantastic example of empowering front-line employees to drive incremental revenue while providing high-value service.
I would like to especially recognize Hassan (or Hassim) at the front desk. He was very pleasant, and handled my arrival with great professionalism. I also want to commend the young lady at the Club Lounge (a new staff member from Myamar); she was incredibly friendly and diligent in managing both check-ins and the food supply.
Having lived in Dubai for two years and previously stayed at the Media Rotana in Barsha, I found Towers Rotana to be just as exceptional. The convenience and service are top-tier. I will certainly stay here again and will be recommending your hotel to my friends.
Some of the staff were super friendly and others were not helpful.
I would stay again here given I spend most of my time exploring Dubai and just need a good place to sleep
I would like to particularly highlight the exceptional work of Khalil from the Housekeeping team. His service was nothing short of outstanding. Every day, my room was spotless, with meticulous attention to detail that reflected true professionalism and passion for his work. Khalil's kindness, warm smile, and attentiveness made my stay even more enjoyable.
Thanks to dedicated employees like Khalil, Towers Rotana stands out for its outstanding customer service. I highly recommend this hotel to anyone seeking a memorable stay and exceptional service.
Once again, my heartfelt thanks to the entire team, especially Khalil, for making this an unforgettable experience.
Went for our online business meet up held on 21 December 2024 and stayed 3 nights at Towers Rotana where I felt really home.
Special Thanks to Robellin the room Service lady who was so kind and helpful
And Prasad from housekeeping department who was so professional and caring along with all staff from reception to bell boys... Very good hospitality provided.
I also enjoyed complementary Spa services at their opposite building as part of my stay package (not requested = offered by the hotel)
Highly recommended and much appreciated.
See you soon ☺️🇹🇳🇦🇪🇶🇦
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Towers Rotana Hotel
What types of rooms are available at Towers Rotana Hotel?
The hotel offers a variety of room types including Guest room, Guest Double room, Family room, several Newly Designed rooms and suites, Window Seat View rooms and suites, as well as 1 to 3 Bedroom Apartments.
Is the hotel suitable for families with children?
Yes, the hotel provides free cots (subject to availability), children’s animation, and a playroom to accommodate younger guests.
Does Towers Rotana have facilities for business travelers?
Yes, the hotel features 8 conference rooms, a business center, and meeting/banquet facilities.
Are pets allowed at Towers Rotana Hotel?
No, pets are not allowed at this property.
How close is Towers Rotana to public transportation?
The hotel is conveniently located near a metro station on Sheikh Zayed Road, enabling easy access to Dubai’s main transport routes.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 84 USD The best time to book is August 15, with rates starting from 44 USD





































































































































