Arjaan by Rotana Dubai Media City in Dubai
✅ Spacious interconnecting rooms with sea or city views praised for comfort and size. ✅ Exceptional and attentive staff service repeatedly mentioned, including specific praise for team members like Mr. Kaza, Ashar, and Harish. ✅ Breakfast receives perfect scores for variety and quality, described as diverse and delicious across stays. ✅ Hotel facilities such as the pool, gym, and shuttle service to the beach are appreciated by guests. ✅ Rooms and public areas are noted for cleanliness and traditional Arabian décor. ❌ Some guests found the hotel slightly dated and noted ongoing renovations. ❌ A few reports mentioned check-in issues, specifically an attempt to upsell upgraded rooms before standard rooms were ready. ❌ Location is somewhat distant from downtown and the airport; limited dining options nearby outside the hotel restaurant. ❌ Wi-Fi service is not complimentary, which may be inconvenient for some travelers.
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Description
Arjaan by Rotana Dubai Media City is a four-star hotel built in 2008, designed with traditional Arabian architectural elements. It features 167 rooms, many offering sea views of the Palm Jumeirah island. The hotel includes a range of room types from standard double rooms with city or sea views to private pool suites and multi-bedroom apartments. Its facilities cater to families with an outdoor children's pool, kids' menu, and playroom. Business travelers will find six conference rooms and a business center. Guests can enjoy amenities such as a temperature-controlled outdoor pool, a restaurant with buffet breakfast options, a spa, sauna, and fitness center. Free parking is available, though Wi-Fi access incurs an additional charge. The hotel charges a refundable deposit at check-in but does not require passports for it. Check-in begins at 14:00 and check-out is by noon.
Location
Located in Dubai Media City, Arjaan by Rotana stands across the road from the One & Only Royal Mirage beach resort on Jumeirah. The public sandy beach is about 1 km away, with free towels, sun loungers, and umbrellas provided. The hotel is approximately 20 km from Dubai World Central airport. Nearby, several restaurants such as Nina (227 m away) and Tagine (279 m) offer dining options, while supermarkets and cafes are within easy reach. Public transport connections include a tram station close to the hotel, making access to the wider city convenient.
Tips
- If you plan to use the beach, take advantage of the free shuttle and towel service.
- For families, book a room with a sea view for better scenery and use the kids' facilities.
- Since the hotel is a bit away from central Dubai, consider using the nearby tram station for convenient city access.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Opening hours: [Mon - Sun] 06:30-10:30 Open
- Deposit Policy: Deposit required A fixed amount of AED 500.00 (approx. US$136.12) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard, JSB, DinersClub
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Washing machine
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Dishwasher
- Outdoor furniture
- Upper floors accessible by elevator
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Vending machine
- Kitchen
- Microwave oven
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Taxi booking
- Russian
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Fishing
- Sun Deck
- Parking
- Parking nearby
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Fitness facilities
- Gym
- Doctor
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Kids' TV Networks
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1000 m. It takes 15 minutes To the beach!
The distance to the sea is 320 meters
Hotel territory virtual tour
Video review: ОБЗОР ОТЕЛЯ ARJAAN BY ROTANA Dubai media city 4*
Map
Reviews
For the past four years, I have had the pleasure of organizing fourteen Fortinet sales training events at the Arjaan by Rotana, and throughout every one of them, Mr. Kaza has consistently delivered exceptional service. His professionalism, warm personality, and unwavering attention to detail have played a key role in the success of our events.
Mr. Kaza always ensures that every participant feels welcomed and well taken care of. His ability to anticipate needs, respond promptly to requests, and maintain a high standard of quality across all F&B services is truly remarkable. Whether it’s managing last-minute changes, coordinating with his team, or simply checking in to make sure everything is perfect, he demonstrates a level of dedication that goes far beyond expectations.
This year, he went even further by taking the wonderful initiative to offer non-alcoholic sparkling wine for our gala dinner. This thoughtful gesture added a special touch to the evening and was greatly appreciated by all participants.
His commitment and hospitality have made each event seamless and enjoyable for our participants, and working with him has been an absolute pleasure. I sincerely appreciate the outstanding support he has provided over the years and look forward to future collaborations.
Thank you, Mr. Kaza, for your exceptional service and for making every event a memorable experience.
A special thanks to Mr. Ziyad and Mr. Omar at the front desk for their exceptional service and assistance.
I also want to express my gratitude to the restaurant team for their excellent food and service, and to the housekeeping staff for the immaculate room upkeep.
Overall, the hotel’s organization and management were exemplary.
Thank you, Arjan Rotana, for a memorable stay!
Her coffee is amazing — especially the coconut matcha latte, which became my favorite. Her energy, her professionalism, and how clean and attentive she is really make a difference.
I will definitely come back, especially just to drink her matcha latte again.
Highly recommended!
Asif was always attentive, quick to assist with anything we needed, and consistently greeted us with a warm smile. It’s rare to meet someone who not only does their job well but also cares deeply about ensuring guests have a memorable stay.
Because of Asif, our trip felt smoother, easier, and much more enjoyable. He is truly an asset to the hotel, and we are grateful for his outstanding service. Highly recommended!
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Frequently asked questions about Arjaan by Rotana Dubai Media City
What types of rooms are available at Arjaan by Rotana Dubai Media City?
Room types include Double room with city view, Double room with sea view, 2 Bedrooms Suite with city view, 2 Bedrooms Private Pool Suite, 1 Bedroom Double Suite with city view, 1 Bedroom Double Suite with sea view, 1 Bedroom Private Pool Double Suite with city view, 1 Bedroom Private Pool Double Suite with sea view, 2 Bedrooms Apartment with sea view, 3 Bedrooms Apartment with city view, 3 Bedrooms Apartment with sea view, 1 Bedroom Double Duplex Apartment, 1 Bedroom Double Apartment with city view, 1 Bedroom Double Apartment with sea view, 2 Bedrooms Plunge Pool Apartment, 1 Bedroom High Floor Double Apartment, Double Studio, Private Pool Double Studio with city view, and Private Pool Double Studio with sea view.
Is there a beach shuttle service available at Arjaan by Rotana?
Yes, the hotel offers a shuttle bus service to the beach and back.
Are children allowed at the hotel and what facilities exist for them?
Children of all ages are welcome. Facilities include an outdoor children's pool, a kids' menu at the restaurant, and a playroom.
What is the hotel's deposit policy upon check-in?
A fixed deposit of AED 500 (approximately US$136.12) is required at check-in, payable in cash. It is refunded upon check-out after settling any charges.
Does the hotel provide free Wi-Fi?
Wi-Fi is available but requires an additional fee.
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