Palace Downtown in Dubai
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Description
The hotel was named the best urban resort in the middle East for the luxury and high level of service. A great place for families and couples as the hotel is located in the heart of entertainment, shopping and walks outdoors. However, on site there is peace and silence. Restaurants Asado, Ewan is one of the best in Dubai. It is an oasis of luxury and tranquility in the city centre. When you check takes a Deposit.
Built: 2007
Renovated: 2012
Located in the trendy and modern district of Burj Dubai Downtown, on the banks of the artificial lake with dancing fountains. Opposite the hotel is the tallest building in the world Burj Khalifa, 5 minutes walk to Dubai Mall, the largest shopping centre in the world. There's also a stylish Arabian market Souq al Bahar. 15 km from the airport Dubai.
The hotel has 242 rooms.
Beach: public, sandy 7 km from the hotel (3 coastline). The entrance to the sea sand. On the beach umbrellas, sun beds: free. Shuttle bus to the beach: not available. The beach is 1.5 km away. the pool towels, umbrellas, deckchairs: free of charge.
Upon arrival the hotel will take a Deposit, the approximate cost is about 500 dirhams for the entire stay.
We accept credit cards: Visa, MasterCard, American Express, Diners Club.
Additional services room categories Palace Room (not including Junior suites and Diplomatic):
- hour check-in and applicable from the moment of arrival
- transfer airport – hotel – airport (on request, Dubai)
- fruit in the room
- 2 hour rental of office equipment
- Shoe Shine and pressing of one set of clothing upon arrival
- meeting at the transit zone of the airport service "Ahlan"
On the hotel territory: swimming pools: 1 (with temperature control), library (and also movies), Spa, salon lounge (Business Lounge (24 hours)), garden, shops, conference hall: 2, the business centre, bars: 3, currency exchange, Parking lot, Barber shop, free wifi, terrace (sun terrace surrounded by gardens), car hire, restaurants a la carte: 3 (Argentinian grill restaurant, international, Thai), beauty salon, dry cleaning
Attractions: free Jacuzzi, Spa charge, gym free of charge (24 hours), sauna / Turkish bath (Hamam) for free
For children: children's menu in the restaurant, kids club, children's pool: outdoor, Babysitting services: on request
The distance to the nearest airport is 15 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Chinese, Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is AED 500.00 (approx. US$136.12) per night.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard, DinersClub
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Terrace
- Upper floors accessible by elevator
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Kitchen
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Russian
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Library
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 4950 m. It takes 74 minutes To the beach!
The distance to the sea is 1500 meters
Street view
Video: Пешеходная экскурсия по пятизвездочному отелю Palace Downtown Dubai в 2025 году 🇦🇪
Map
Reviews
I had to go out to the balcony and lean and turn to left to be able to see the fountain.
They managed to change the room with a nice view of the fountain, but only after I've issued multiple complaints.
(At first they insisted that the room was supposed to be partial fountain view, but we didn't even have partial view. not even a glipmse of the fountain.)
And I stayed in this hotel 2 months ago, and they still haven't canceled my deposit fee.
I've tried calling and emailing but haven't heard back.
I looked up on the internet and found similar reviews addressing the same deposit issue.
I am a frequent traveller and have numerous experience of staying at many hotels around the world, but I've never seen a five-star hotel with such an issue.
I liked the facilities and the location, but I am not going to stay at Palace Downtown again.
The staffs are nice the location is unbearable and the especially Arabian tradition vibes is one of a kind
We stayed at the hotel for two nights and had the chance to enjoy two breakfasts at the beautiful restaurant by the poolside. You can see the effort put in by the management. Beyond the delicious breakfast, they even rearranged the food presentation, which surprised me. In addition to the tasty food, it also provided a feast for the eyes.
Overall, the stay is amazing 😻 we have a very wonderful stay
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Palace Downtown
How much does it cost to stay at Palace Downtown?
The cost of staying in Palace Downtown depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 333 USD. Enter your dates to see the exact offer prices.
Is it far from Palace Downtown to the nearest beach?
It takes 74 minutes to reach to the nearest beach.
Which sights are located near Palace Downtown?
The nearest sights are: The Dubai Fountain (220 m), Burj Khalifa (470 m) and Jumeirah Beach Hotel (10 km)
Which room categories are available in the Palace Downtown?
You can book Deluxe Double room, Deluxe Double room with Fountain View, Palace Double room, Palace Double room with Fountain View, Double Junior Suite, Imperial Suite, Diplomatic Double Suite, Palace Suite, Palace Double Suite, Palace Double Suite with downtown view, Palace Double Suite with Fountain View, Royal Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Palace Downtown?
Check-in at Palace Downtown is possible from 15:00, check-out is until 12:00.
Does Palace Downtown have a pool?
Yes, Palace Downtown has a swimming pool for guests.
Are pets allowed at Palace Downtown?
No, pets are not allowed at Palace Downtown.
Does Palace Downtown serve breakfast?
Yes, Palace Downtown serves breakfast for guests. Breakfast options include Chinese, Continental style.
How to get to Palace Downtown from the nearest airport?
The nearest airport is Dubai International Airport, located about 40 mins from hotel by car (23.1 km) away.
What’s the cancellation policy at Palace Downtown?
The cancellation policy at Palace Downtown depends on your room type and booking terms.
Does Palace Downtown offer airport transfers?
Yes, Palace Downtown offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 325 USD The best time to book is July 4, with rates starting from 312 USD