Residence Inn by Marriott Sheikh Zayed Road, in Dubai
✅ Reception staff frequently praised for friendliness and helpfulness, with mentions of specific employees like Noha and Jyoti. ✅ Spacious, clean rooms with kitchenettes and washing machines, ideal for families and extended stays. ✅ Excellent location near the metro and Dubai Mall, convenient for sightseeing and business. ✅ Breakfast described as comprehensive and delicious, with attentive service from staff like Nilmini and Marisol. ✅ Rooftop pool offers pleasant city views, although limited sunlight due to surrounding buildings. ❌ Elevator waiting times reported as long, sometimes up to 15 minutes, causing frustration especially during peak hours. ❌ Some guests experienced issues with key card access, requiring repeated trips to reception. ❌ Pool was occasionally closed without advance notice, disappointing some guests. ❌ Instances of smoking smell in non-smoking rooms and ongoing refurbishment causing discomfort. ❌ Breakfast options sometimes described as lacking variety, with repetitive menu across multiple days.
Rooms and prices
Description
Residence Inn by Marriott Sheikh Zayed Road in Dubai is a four-star hotel constructed in 2009, featuring 409 rooms across 50 floors with no adjoining rooms. It caters well to families and long stays, offering suites equipped with kitchenettes and washing machines. The hotel operates as alcohol-free and provides additional child facilities such as a kids’ menu, cribs on request, and paid nanny services. Guests can enjoy a rooftop pool with city views, a fitness center, free parking, and three restaurants including a rooftop dining option on the 43rd floor. Business travelers have access to a conference hall accommodating up to 50 people. The hotel’s services include dry cleaning, a spa, beauty salon, and shuttle buses to Jumeirah Beach Park and major shopping centers like Emirates Mall. A Russian-speaking staff member is available at reception, and the hotel enforces a deposit policy refundable after check-out.
Location
The hotel is located on the busy Sheikh Zayed Road, just 100 meters from the Financial Center Metro Station, providing easy access to key Dubai landmarks. Dubai Mall and Burj Khalifa are within walking distance, approximately a couple of stops on the metro. Jumeirah Open Beach lies 2.4 km away, accessible by a 15-minute shuttle ride to the municipal Jumeirah Beach Park. The airport is 9 km from the hotel, making it convenient for travelers. Nearby dining options include Petals Restaurant 288 meters away, rated 9/10. A small supermarket is located just outside the hotel, and a larger Carrefour is a 10-minute walk away, facilitating self-catering guests.
Tips
- Expect some wait times for elevators during busy periods—plan extra time for check-in and breakfast.
- Use the hotel shuttle bus for easy access to Jumeirah Beach Park and major shopping centers to save on transport costs.
- If you prefer quiet, request a non-smoking room early due to occasional smoking odors reported.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Opening hours: [Mon - Sun] 06:30-10:00 Open
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is AED 500.00 (approx. US$136.12) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Wi-Fi in public areas
- Rooftop pool
- Opening times
- Private parking
- Valet parking
- Car rentals
- Restaurant
- Concierge service
- Safe at front desk
- Luggage storage
- Currency exchange
- Tour and ticket booking service
- English
- Chinese (Mandarin)
- Filipino
- Russian
- Hindi
- French
- Arabic
- Alcohol-free property
- Room service
- Spa
- Tennis court
- Beauty and makeup
- Hair and beauty salon
- Gym
- Massage room
- Sauna
- Body care
- Ski lessons
- Smoking area
- Elevator
- Dry cleaning
- Ironing service
- Clothes dryer
- Laundry service (on-site)
- Clothes steamer
- Children's meals available
- Multi-function room
- Fax/copying service
- Conference room
- Business center
- Stair-free main entrance
- Accessible rooms available
- Intruder alarm
- Smoke detector
- CCTV in public areas
- First aid room
- First aid kit
- Fire alarm
- Fire extinguisher
- Security personnel
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 2420 m. It takes 36 minutes To the beach!
The distance to the sea is 2360 meters
Street view
Video: Residence Inn by Marriott Sheikh Zayed Road, Dubai, Dubai, United Arab Emirates
Map
Reviews
Specially like to thank Mr Emmer who helped us call the airline patiently for flight rescheduling.
But, the lift service and the room key system are very troublesome. During check out and breakfast time, you have to wait for 8 to 15 minutes for the lift. The average time is 5 to 10 minutes for the other time during the day. From the check in day, the keys couldn't open the door. I went down to the reception but it couldn't be fixed and was told to fix on the next day. I stayed for 8 nights. 6 days had the same problem. Every time had to go up and down and up and every time had to wait for the lift 5 to 15 minutes. Nearly 70 years old I am, for 2 cases, I walked down 4 floors in order to go to the reception to fix the key problem. Very disappointed and infuriated.
My only comment is the lift waiting time. It needs an upgrade to cope with high occupancy rate. And the outside windows from the room, it needs to be cleaned. Its all covered with dust that I couldn't see clearly the outside view from my windows.
Location is very convenient. Less than 2-min walking to the metro station. 1 stop to Dubai Mall and Burj Khalifa. Carrefour is about 10-min walk, and there is a very nice restaurant called Sansation DIFC, about 10-min walk from the hotel that serves very good Mediterranean food at a reasonable price.
The only downsides were the slow lifts (only 3 out of 5 were working during my stay) and the really cold temperature of the room despite adjusting the air-conditioning (possibly due to a central system).
While I didn’t have breakfast at the hotel, the hotel offers several dining options, including a restaurant on the 43rd floor, as well as a cafe and Starbucks on the ground floor. There is a small convenience store on-site, and a larger supermarket just a few minutes' walk away. The location is excellent - only a 4-minute walk to the Financial Centre metro station, and easy access to Ubers for exploring the city.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Residence Inn by Marriott Sheikh Zayed Road,
Does the hotel have a swimming pool?
Yes, there is one rooftop pool available.
Are there facilities for children at the hotel?
Yes, the hotel offers a kids’ menu in the restaurant, cribs on request, and paid nanny services.
Is alcohol served at the hotel?
No, the hotel operates as an alcohol-free property.
How far is the hotel from Dubai Mall and the metro station?
Dubai Mall is within walking distance and just one metro stop away; the Financial Center Metro Station is 100 meters from the hotel.
What types of suites does the hotel offer?
Room types include Premium One Bedroom Suite, Deluxe Suite, Deluxe King Room, Premium One Bedroom King Suite, among others listed.
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Hotel prices for: August - September 2026 calendar
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