Holiday Inn Express LONDON - SOUTHWARK by IHG in London

The front desk staff was very patient and helpful with our check-in, even going out of their way to explain how to use the sofa bed in our room. The breakfast was also good.

Friendly, efficient check-in. Foyer was decorated beautifully for Christmas. Rooms were more spacious than expected; well equipped, clean and comfortable. Location was perfect with transport, food options and attractions very close by. Breakfast was fresh and enjoyable (same offered each day); did get a bit busy and tight (crowded) but staff were excellent at seating and arranging guests. By the second morning, my daughters’ gluten-free toast order was prepared and delivered without delay. Thank you for a great stay!

The room size and facilities were pretty average. However, the surrounding area was quite nice, and it was super convenient to get to the River Thames. You can easily walk along the river to many attractions on both sides, so the location is definitely a big plus. London hotels are generally expensive, and the English breakfast was the same every day – don't expect it to be delicious, it's just enough to fill you up. I was traveling around the UK and took the train to Waterloo station; it was about a ten-minute easy, flat walk from there.

**Cleanliness**: It was great that the hotel staff came to clean and tidy the room every day.

Nothhing in the bathroom but there is a sign saying if u need amenities just let them know and they will provide. There was shampoo and shower gel and handwash provided in large bottles. Room a bit small but for London it was comfy enough. Very easy walk to southwark tube and blackfriars rail station

Breakfast was adequate, rooms were clean, location was good, ban was very comfortable, but it was very small, there was no mini bar in the room.

The hotel is clean and tidy. The front desk staff are very service-minded. Breakfast isn't extensive, but it's enough. There are several Chinese restaurants right across from the hotel, which is great for a 'Chinese stomach' and not too expensive.

You got almost everything  you need in london 
Close to most of the places 
It’s convenient, cost efficie t

This is a good hotel if you're looking for a more economical stay with a good breakfast. We had a great check in experience where we had arrived early and had a short wait for an early check in. The staff were very good here helping us find a table each morning for breakfast, made an ice pack for my wife's sore foot and they have a fridge to store food items behind the front desk.

The location was pretty good and it was a short walk to popular attractions like Tate Modern, Shakespeare's Globe Theatre, and Burough Market. There were a few restaurants nearby and we enjoyed grabbing quick bites at many of the nearby shops including Tesco, Sainsbury's and Amazon Fresh. There are lots of hotels in the area as well. The hotel is located about a 7 minute walk from Blackfriars station which offers Thameslink Service to Gatwick Airport and connects easily to the Elizabeth Line to go to Heathrow. It is within a 15 minute walk to Waterloo and Southwark stations and there are busses that go through the area too so it makes the city very accessible. It is worth checking out the train schedule because some trains go every 20-30 minutes instead of the frequency north of the Thames.

The room was nicely appointed with a comfy bed, four pillows, a small work space, a small wardrobe, tea station, large television, and some shelving to store our things. We were transiting through London and had brought three large suitcases with us and there was plenty of space for those. The hotel is located in a quieter area and the air conditioning is very strong so we enjoyed each night's sleep. There were signs posted that they were undergoing some maintenance work during our stay in August 2025 so it was very noisy after 9:30 am in the hotel. This is a temporary issue. We felt that the housekeeping could improve because we were provided with dirty hand towels a couple of times and they did not vacuum the floor at the entrance of the room. The wifi was good and if you've set up an IHG account before you can quickly and easily log in but we found that we had to reconnect each night.

The bathroom was pretty good with a nice new and clean shower. The shower was very good each night with an adjustable head, eco setting, good temperature control and tight seals to keep the water in. They have unique shampoo and body wash that are kale and parsley scented. There isn't much room to hang wet towels in the bathroom but they do have hooks in the bedroom that we used.

The breakfast was good and we were happy it was included in our stay. They had all the fixings for an English breakfast with particularly good sausages and rashes of bacon. They also had yoghurt, fruit, cheese and some cereal for a lighter breakfast. The coffee machine was good for made to order options and there was a good selection of tea. You can make yourself a go bag as well and they will let you take food too. If you have dietary restrictions you can let the front desk know when you check in and they will accommodate.

We had a good stay here and it fit our itinerary. Picking a hotel in London can be tricky but the price, location, and room were right for us.