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204 USD
Phoenix Hotel in London
🌍 United Kingdom, London, 1-8 Kensington Gardens Square
● Center: 5 km
☎ Phone: +44 20 7229 2494Show
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Rooms and prices
2 guests
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Executive Double room
Wireless internet, shower and private bathroom
Beds:
296 USD
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Standard Double room
Wireless internet, shower and private bathroom
Beds:
351 USD
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Standard Single room
Shower, bath and private bathroom
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Executive Single room
Wireless internet, shower and private bathroom
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3 x
Family Triple room
Private bathroom
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4 x
Family Quadruple room
Private bathroom
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Description
Hotel opened in 1978, renovated in 1990. In this hotel 125 rooms, 6 floors.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental, Gluten-free, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 13:00. Check out time: 11:00.
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Services and facilities
General
- Computer
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Reception desk
Rooms
- Room service
- Family room
- Smoke Detector
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Restaurant
- Snack bar
- Kitchen
- Kettle
Internet
- Free Wi-Fi
Languages Spoken
- English
Tourist services
- Tour assistance
Pool and beach
- Beach/pool towels
Business
- Fax and copy machine
Beauty and wellness
- First Aid Kit
Pets
- Pets Not Allowed
Street view
BEST WESTERN PHOENIX HOTEL 3* Лондон обзор – отель БЕСТ ВЕСТЕРН ФЕНИКС ХОТЕЛ 3* Лондон видео обзор
Map
Reviews
21.11.2025
Hotel was nice and clean, in a good location (couple of minutes to Bayswater tube). Staff were friendly. Breakfast was a cold buffet. It was fine.
The only downside was the room was too hot (in November). The radiator needed a thermostatic radiator valve so the temperature could be controlled, currently it was either fully on or off.
The only downside was the room was too hot (in November). The radiator needed a thermostatic radiator valve so the temperature could be controlled, currently it was either fully on or off.
12.09.2025
the hotel corresponds to the description, very safe, traditional breakfast, the staff is very friendly but not very attentive to the guests, the hotel is very quiet, there is air conditioning in the room! I think I will come back to this place again! 🩷
03.07.2025
The hotel was clean, and the location was convenient, with supermarkets nearby. However, I wouldn't book it again. The rooms lack air conditioning in the summer and heating in the winter, making them uncomfortably hot during warmer months and too cold in colder seasons. Additionally, no bottled water was provided in the room. While it may be acceptable for a 3-star hotel, I wouldn’t rate it as a 4-star. That said, the staff were friendly and helpful.
01.07.2025
A bit dated, but clean. The elevator was slow. Otherwise, nothing to complain about. The staff were friendly.
01.05.2025
Great for business travel - Excellent customer service and free car parking .
12.09.2024
The reception at the hotel front desk was very enthusiastic. As soon as you entered the door, you could know which guest you were booked for. It was quite surprising. The check-in procedure was completed very quickly. The hotel is still as clean as it was 5 years ago. Although the room is a bit small, the check-in experience is okay! The breakfast is still the same as before. It is amazing that the hotel can keep the breakfast variety unchanged for 5 years! But it can guarantee to provide you with enough nutrition for the day! The hotel is 5-8 minutes walk from the Bayswater subway entrance. There are many supermarkets around, and there are also several Chinese restaurants. Life is very convenient. I will stay here again in the future.
04.03.2024
Very nice, humble and affordable.
24.09.2023
A nice little hotel. Very good for the price.
30.06.2023
- Ventilation, room very basic
Cleanliness: 3 Location: 5 Price: 4 Services: 4 Room: 3 Wi-Fi: 5
+ Within walking distance of multiple train stations, staff were pleasant, allowing luggage to be left- Ventilation, room very basic
16.06.2023
Facilities: The facilities are relatively old, the rooms are very small, there is no air conditioning, and it is airtight. No kettle, no slippers, no hair dryer. Also not close to tourist spots, not recommended.
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Cafe and Restaurants near hotel
Restaurant «Four Seasons» (2 min)
84 Queensway, Bayswater, London W2 3RL
Reviews29.12.2017
REALLY NEED TO AVOID. Bad food, especially the roast duck specialty, rude staffs who want to kick you out and ripe off another customer. Shame on you Four Seasons! How bad can a restaurant get? They dont like little babies too. Donate your money to a homeless person instead spending money here. It is so bad and disgusting. I gave it a five stars on purpose so people can read this review. i want to give it a no star if i could.
25.11.2017
Nice Chinese restaurant. Yummy duck menu is a must try. I love king prawn fried rice also.
11.10.2017
Very average Chinese. Looks reasonably plush, service was quick and friendly unfortunately the food was distinctly average. Certainly not horrible, but dishes I had were a bit tasteless.
28.09.2017
I love roast duck and crispy pork. A waiter has a good service mind. Beware of bloody expensive still mineral water.
26.09.2017
The chicken dish was the worst dish which had very little meat and was chewy however having said that the rest of their dishes was good and better than most places..
we had the whole duck boned which was very good.
Over all a good experience... don't expect amazing service as it seems like most old school places, it's not something they focus highly on.
we had the whole duck boned which was very good.
Over all a good experience... don't expect amazing service as it seems like most old school places, it's not something they focus highly on.
Cafe «Patisserie Valerie» (4 min)
174-176 Queensway, London W2 6LY
Reviews30.12.2017
The staff are friendly.
Many options if you are looking for patisserie.
Great cocking.
Many options if you are looking for patisserie.
Great cocking.
22.07.2017
Like all other Patisserie Velerie, lots of cakes and pastries. Nice and quite.
25.05.2017
Always neat and classy. Great in taste and quality! ???
Restaurant «Queens Ice and Bowl» (5 min)
17 Queensway, Bayswater, London W2 4QP
Reviews02.01.2018
Great place, but watch out for three things: 1 - under 18s aren't allowed in after 7pm. 2 - curling sessions only last 40 minutes. 3 - bowling alley has short lanes. Food in Meat Liquor is great.
01.01.2018
The session times have been shortened and prices raised. Some of the staff do not treat their customers with respect or dignity.
Update: Haven't been there a while. Most of the staff are actually really nice, just one or two meanies. Judging by their website, it seems like they've gone with their old ways partly, with lower prices and longer sessions. Thank you!
Update: Haven't been there a while. Most of the staff are actually really nice, just one or two meanies. Judging by their website, it seems like they've gone with their old ways partly, with lower prices and longer sessions. Thank you!
24.12.2017
Had a fabulous day! Everyone was very friendly and welcoming! I had really great ice skating morning! Ice skates are sharper, better fit than some other places I have tried in the last years. Great quality ice surface too! Definitely recommend and we will be back for more!
15.12.2017
It was an okay establishment. The staff were neither here nor there and it was a little overpriced. I enjoyed the time I spent there, but couldn't help but feel that it would've been more pleasant if the staff could crack a smile. The activities they had there are really quite fun and I enjoyed the ice skating a lot. Would be willing to go again? Probably
26.11.2017
Food and drinks were brilliant and so much to do here from ice skating, go karting on ice, bowling and good selection of arcade games! Staff couldn't have been any more helpful! Was one of the most unique places I've gone to in a long time.
Frequently asked questions about Phoenix Hotel
How much does it cost to stay at Phoenix Hotel?
The cost of staying in Phoenix Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 204 USD. Enter your dates to see the exact offer prices.
Which sights are located near Phoenix Hotel?
The nearest sights are: Science Museum (2.1 km), Natural History Museum (2.2 km) and Victoria and Albert Museum (2.2 km)
Which room categories are available in the Phoenix Hotel?
You can book Standard Single room, Standard Double room, Executive Single room, Executive Double room, Family Triple room, Family Quadruple room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Phoenix Hotel?
Check-in at Phoenix Hotel is possible from 13:00, check-out is until 11:00.
Are pets allowed at Phoenix Hotel?
No, pets are not allowed at Phoenix Hotel.
Does Phoenix Hotel serve breakfast?
Yes, Phoenix Hotel serves breakfast for guests. Breakfast options include Continental, Gluten-free, Vegetarian style.
How to get to Phoenix Hotel from the nearest airport?
The nearest airport is London City Airport, located about 57 mins from hotel by car (19.9 km) away.
What’s the cancellation policy at Phoenix Hotel?
The cancellation policy at Phoenix Hotel depends on your room type and booking terms.
Does Phoenix Hotel offer airport transfers?
No, Phoenix Hotel does not provide airport transfers for guests.
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