Arch Hotel in London

This place is a disgrace for a Turkish restaurant. Not only they don't know how to serve customers, they also charge too much for their average food. Very old fashioned interior, outdated menu.

It doesn't appear as though many sit in to eat at this establishment, with most of the trade coming from takeaways. A nice dining area is spoilt a little by lackadaisical staff, long waiting times for food to emerge from the kitchen, and a draughty front door. When the food did arrive it wasn't stellar, but good value for money. As is the Sunday buffet - a different kind of hangover remedy.

Absolutely terrible I mean I'm not sure what authentic Indian food tastes like but I'm pretty sure it doesn't taste like that. I wasted so much money and time on this restaurant, absolutely pathetic. I feel like suing for false advertising. I ordered a butter chicken curry and a chicken tikka curry and everything came tasting like nasty ass coconut :/. Only the Bombay Aloo tasted like a curry and those are potatoes! Absolutely horrendous; bottom line - DO NOT WASTE YOUR MONEY HERE

The worst and most bizarre takeaway experience. Our takeaway had taken nearly 2 hours to arrive, when I rang to find out what had happened I was told that it wasn't their fault and "have I not had to wait, like, an extra 5 minutes in Argos ever for example" (!?!) When I asked to cancel and get a refund I was told the manager would have to phone me back as he didn't know how to do that, I waited and no one rang back. I called again and was told the manager had gone out, even though I could hear him talking to his manager in the background!!! The manager then abruptly told me I'd get my refund and hung up, no apology at all. AVOID THIS PLACE AT ALL COSTS IT IS DISASTROUS.

Had the worst experience at Zia's last week. If I can discourage just one person from going here or ordering from here I'll be happy.

I went here last week with my boyfriend and parents fro a mid-week meal out. The starters were perfectly fine, although they did take quite a time to arrive. This should't be a problem for starter which are mainly just deep fried? However when they did arrive they were tasty enough. We started to notice a problem when after 1.5 hours our main courses still hadn't arrived. On a weekend night this might not have been a problem but at mid-week at 10pm and you still haven't eaten ( we went in at 8.30pm)...it's not great. The main courses eventually came and they were bland. Despite all 4 of us ordering completely different things, every dish looked and tasted identical. One of the dishes was completely in-edible, where a load of bones were offered up as 'chops'. After complaining about this and the waiter arguing that 'this is what chops are sir', he eventually agreed to take them off the bill. (Note to waiter: never try and argue a cut of meat with an irishman!!) After waiting ages for the bill, which they had the cheek to add a 12.5% service charge on to, we eventually left 2.5 hours after we went in and extremely disappointed. I'm not sure if this service charge is usually added, or if they used this as a way of claiming back the meal they'd taken off for us.

To make matters worse, I woke at 5am with tummy pains and nausea. I had to go to work that day, but spent most of it in the ladies being sick!! When I got home I found out that my boyfriend and his mother had been exactly the same. Needless to say, we all had the chicken.

I imagine the take-away is much the same - STAY AWAY!!!!! THERE ARE SO MANY OTHER NICE GOOD QUALITY INDIAN RESTAURANTS IN THE AREA :(