Best Western Palm Hotel in London

+ Very helpful and friendly staff. Clean and well equipped

+ Very reasonable price for a nice looking room, great service, brill location for what we needed.
- There was a noisy school trip in but that was no fault of the hotel.

+ Friendly and convenient
- Nothing

+ Location, parking, value and friendly staff

+ It was conveniently located off the m1 into london.
- The clientele at this hotel seen to be aggressive. There was a lot off people from a party arguing with staff. The party people even asked us what we are doing there. They acted like they own the hotel. I even asked if the hotel has same owners as 5 years ago when I last stayed here. Feel sorry for staff. The staff could not find our booking although we paid in advice months ahead. I think maybe the party people gave them a hard time. We had to wait so they could arrange and room and find booking. They gave us excuses but all we wanted was to sleep. .. disappointed

+ It looks and feel upmarket. Room is clean and simply elegant.
- That there is no restaurant inside.

+ Perfect location, decent price
- Our room had a funny smell other then that was great

+ Staff so helpful. Ideal location for me. Golders Green Tube 15 minutes walk or Bus few meters from hotel. Next time I visit London will definitely be booking this hotel again.