The Westbridge Hotel in London

We had a fantastic stay and were really impressed with this hotel. The location is excellent – within walking distance of London Stadium, with plenty of shopping options nearby and the metro also just a short walk away, which made getting around very easy.

Everything was very clean, tidy, and smelled fresh. We absolutely loved the breakfasts – there was a huge selection of food and everything we tried was delicious. The staff were extremely kind, friendly, and always willing to help with anything we needed.

The only small downside was that the rooms are quite small, which could be a bit challenging if you are traveling with larger suitcases. We also missed some kind of rack or space to hang wet towels, as it was difficult to dry them properly. Our room faced the main road, so there was some noise, but nothing that couldn’t be managed or that would seriously affect our stay.

Overall, we were very happy with our stay and would definitely recommend this hotel.

This Hotel is an excellent , friendly , well located value for money Hotel in east London. We have stayed there many times and it always the same high standard

The hotel was a pleasant surprise, a quiet traditional hotel in the midst of a very modern high rise area of London. The rooms were clean and comfortable and the staff were both welcoming and friendly. We would stay there again.

My partner and I stayed here over Christmas and thoroughly enjoyed our experience. The room was clean and comfortable, with great accessibility to the heart of London through the Tube or buses. If you are a football fan, the West Ham stadium is an easy walk if you catch a game.

The staff were warm and welcoming, and continued to be helpful during our stay. They gave us a list of recommendations for lunch and dinner options, which was perfect when lots of places were shut around the Christmas period. We were able to have a classic English-style Christmas lunch through one of their recommendations, with an additional 15% off due to staying at the Westbridge. We additionally had dinner at the hotel, where they offer pizzas, which also was a great quick option.

There was a bakery close by if you wanted a quick breakfast or lunch option, and the shopping centre was an easy walk, filled with vibrant shops and restaurants.

We highly recommend this hotel for your stay in London.

The hotel is located in a well connected area, just a 7 minute walk to Stratford Station, 1 minute walk to Stratford high Street and the bus station is right in front of the hotel.
The hotel has a warm and cozy feel, just as we entered it was nicely decorated and it had mince pies in the reception, the breakfast area was beautifully decorated as well and it offers views of the street as well. The breakfast area had a patio as well which would be amazing to serve breakfast in summer there.
Our room was spacious enough (as spacious as it can get in UK), we had a huge balcony (same size as our room) and we had beautiful views of the street and street lights.
The bathroom was small but enough for what we needed.
The breakfast was good, a bit of everything eggs, bacon, sausages, pastries etc, these were refilled all the time and we always found an available table in the morning.
The staff was polite and helpful, when we arrived in our first day we requested an early check in, as we were super tired, and the room was ready for us (thank you). The reception staff was always polite and nice, they offered us discounts to some restaurants nearby which we appreciated (the British restaurant was pretty good).
Overall we were super pleased and would definitely come back.
The bathroom had and odd shower head, there wasn't a flexible one to use, it got really tough to use only that, especially when rinsing hair conditioner. After every shower, water was filling the floor, as the shower door couldn't close properly. It was super annoying to step every time in water after a shower.
At the breakfast we didn't get fresh coffee, the coffee machine served only instant coffee. That is a shame, for a 4 star hotel to serve low quality coffee.
On our first night I called the reception to ask for some help to turn up the heating (as I couldn't control it from the room), the receptionist confirmed he will turn up the heat. After one hour I called again and he said he will turn up the the heat. On our last night I found a letter in the room saying that "the ac system is malfunctioning and it may affect the room temperature in the room". I don't feel thats the way to send a message to the customer. I would have preferred to be called or told by the reception face to face about this issue, rather than to find a note under the phone.
I would have appreciated more storage for the clothing, the space was just insuficient. There was only a small closet with no shelves. The bed could have been more comfortable, the mattres was just too wobbly to sleep on.

Clean, friendly service, good breakfast, ideal location (~5 min walk from Stratford station & Westfield shopping centre). Perfect choice, will come again

The staff are the best thing about this hotel. They are extremely welcoming as soon as you arrive. We saw 3 to 4 front of house staff and they were all the same.
All of the information we needed was fully explained included breakfast times, bar opening times, restaurant information.
All the info was also given to us including 15% discount on restaurants in the area.
We happened to be going to one of the restaurants so that was a great result.
It was the same with the night porter, housekeeping team and breakfast staff.
The room was big enough clean and a well equipped shower room. The bed was really comfortable.
The location is excellent for Westfield shopping centre, The 02 Arena, The Olympic Park, and Abba Voyage.
This was the second time I had stayed at The Westridge and I definitely would come again.

This was the second time that I had visited the Westridge.

Had a very pleasant stay here and would happily come back

The rooms are quite modern and well designed, and everything was working as it should. My room was quiet and peaceful, despite the hotel being right by the busy high street. I would have liked the bed to be a bit softer, but it was comfortable enough.

Staff were welcoming and efficient, both at reception and the breakfast/bar area. Breafkast was very good, with a decent selection of high quality hot and cold options - I was particularly impressed with their pastries.

Convenient location, with plenty of connections towards central London and many options for shopping and eating nearby

The room is pretty small with a tiny window facing back of the hotel. Front desk staff were friendly, location was great!

I am very mind that the hotel downgraded their price after I booked the hotel 2 weeks.