Thanet Hotel Annex in London

I notice this hotel has 3 stars, which I find most surprising! From the outside, the hotel looks nice + is obviously in a good central location. However as soon as we went into reception, it was noticeable that it was old + needed a lot of work. We were shown to our room + my initial reaction was of shock. No toilet, sink or shower! No drink making facilities! The double wardrobe had the door hanging off. The carpet was grubby + worn, not even fitted properly on to the very uneven floor. It was a family room of 3 beds, but the one single bed looked as tho it was about to collapse, so was not used. I immediately checked the bedding, which I was relieved to find was clean, however the pillows were so worn + foam disintegrated, that I decided to purchase two new ones. The toilet/shower facilities were situated across the reception + downstairs into the basement area. The shower worked well, but desperately needed a good deep clean. The carpets throughout were very grubby/stained. During the early hours of the morning, we were awoken suddenly by someone trying to get into our room. They were noisily trying to unlock the door with keys + being very persistent too. We woke up feeling quite vulnerable, my husband opened the door + a member of staff was there. He apologised + said that he thought it was the utility room? Although we had a number on our door…….Very odd!! I appreciate that the prices are reasonable, but I did not think hotels like this still existed! I personally would give it one star, which is purely based on its location.

Avoid at all costs. Disgustingly dirty bathroom, tiles off the floor, shower mat looked like it have never been cleaned! Toilet, dont really know how to describe but wouldn't have let my dog near it! Coffee cups dirty, coffee out of date, carpet dirty, electrics dodgy...only stayed as we had no choice. Mouse traps outside room.

I had to check out immediately after finding a live mouse in my room (Room 5A) at Thanet Hotel / Lonsdale Hotel. This is a serious hygiene and health concern and completely unacceptable for any accommodation. The management acknowledged the issue and agreed to refund the unused nights, but communication has been unclear and slow regarding when the refund will actually be processed. Given the condition of the room and the presence of pests, I cannot recommend this hotel. I have escalated the matter to the relevant authorities.

Awful hotel, doors like paper could hear every door slam, shared shower and bathrooms. Was like a prison room, had a sink in room and tiny TV.

Not a good hotel, the ceiling had mold on it and the showers was horrible

Disgusting experience in this hotel. Rooms are extremly dirty, carpets are filthy, i could not stay in this hotel i left 15 minutes after i got the room. Please find somewhere else to stay. I paid 115 pounds for a room for 1 night, i couldnt stay due to the state of the room i got, lost the money and had to paid even more to book a decent hotel the same day. Even if you are in a budget, the are other options, do not stay here.