Harlingford in London

As a fellow motel owner, it’s difficult for me to write this review, but my experience left me no choice. Check-in went smoothly, but the problems started as soon as we entered my room.

Room Mismatch & False Advertising
I had booked a king-size bed, but the room clearly had a queen. This was a big issue for me because I’m 7 feet tall and my fiancé is 6 feet tall. When I asked the front desk, I was told that “a king is a queen in Europe,” which I knew wasn’t true based on all of my travels. I felt misled and considered this false advertising. Anyone booking a king bed at this hotel should know it will actually be a queen.

Cleanliness Issues
On top of that, the room was the smallest I’ve ever stayed in, and I travel the world. The size, however, was minor compared to the cleanliness issues I found. There was hair on nearly every surface, including the “clean” linens, and dust so thick I could write my name in it. When I asked the front desk for a broom or vacuum, they refused and said housekeeping wouldn’t arrive until 11 a.m. the next day.

Hotel’s Reaction & Partial Cleaning
The next morning, I showed the front desk pictures and videos of the dirty room. Their attitude shifted, and they asked me to air-drop the photos so they could show the owner. Later, I received an email saying they would refund the remaining nights if I checked out by 11 a.m.—but I was already out on a tour and couldn’t return in time. Instead, I asked them to properly clean the room and address the other issues. When I returned, the room was somewhat better, but I was still finding hair and piles of dust. The large clump I collected in my hand was after the second cleaning.

Difficulty Changing Hotels
I began searching for other accommodations, but since it was the weekend, everything in my price range was booked. Unfortunately, I was forced to stay.

Other Room Problems
As I continued my stay, I noticed even more issues:

The bed squeaked loudly and somehow shifted more than a foot from the wall overnight while we slept.

The room only had three electrical outlets, all located above the vanity. Because of this, my fiancé couldn’t use his CPAP machine, which is a safety concern.

The hotel offered an extension cord, but it would’ve run across the entire room and created a tripping hazard.

Some fixtures, like the hand-towel holder, were loose and pulling out of the wall.

I understand the building is older, but there’s a big difference between an older property and one that isn’t clean or maintained.

Breakfast was good, but given the condition of our room, I couldn’t help worrying about the cleanliness of the kitchen as well.

Conclusion
As a motel owner myself, I know what an acceptable room looks like, and this one fell far short. Unfortunately, I cannot recommend this hotel to other guests.

This hotel is close to Kings Cross Station, and that's the only reason I'd give it a single point. It's really a zero point hotel. We booked a double room for the last Saturday in August. The cost was £210, and we paid in advance. We arrived & the first thing the receptionist did was ask for a copy of our credit card. I wasn't happy about that. We were given a key to a room on the second floor. There is no lift so the first thing we had to do was lug out cases up several flights of stairs. The room itself was tiny - smaller than any single room I've ever stayed in, so how they can class that as a double is beyond me. There was a small bed, a tiny wardrobe, and the world's smallest en-suite with a tiny toilet & minute shower. The toilet door wouldn't close properly & the shower extractor fan didn't work. The view from the window was out of the rear of the property & faced the brick gable wall of an adjacent property. And just when you think it couldn't get worse it did - the Sunday breakfast was available until 09.30. Yes, forget about a stay in bed if you want to eat. For all the above reasons, and the eye-watering price of £210, this hotel gets my vote as the worst ever hotel stay anywhere. Avoid it!