8.7
Excellent
858 $
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Palace Hotel, a Luxury Collection Hotel, in San Francisco

🌍
United States, San Francisco, 2 New Montgomery St
● Center: 2.1 km
🌞 Beach - 4 km
☎ Phone: +1 415-512-1111Show
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Superior room
Superior room
Private bathroom
Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
Beds:
Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Beds:
Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
Beds:
Deluxe Double room
Deluxe Double room
Air conditioning and private bathroom
Beds:
Grand Deluxe Double room
Grand Deluxe Double room
Air conditioning and private bathroom
Beds:
1 Bedroom Double Junior Suite Studio Style
1 Bedroom Double Junior Suite Studio Style
Air conditioning and private bathroom
Beds:
1 Bedroom Superior Double Suite
1 Bedroom Superior Double Suite
Air conditioning and private bathroom
Beds:
1 Bedroom Deluxe Double Suite with city view
1 Bedroom Deluxe Double Suite with city view
Private bathroom
Beds:
1 Bedroom Palace Double Suite
1 Bedroom Palace Double Suite
Private bathroom
Beds:
1 Bedroom Presidential Double Suite
1 Bedroom Presidential Double Suite
Air conditioning and private bathroom
Beds:

Description

Experience timeless luxury at Palace Hotel, a Luxury Collection Hotel, San Francisco. Blending historic architecture with modern design, our landmark hotel in downtown San Francisco offers five-star accommodations, expert concierge service, valet parking, and a sky-lit indoor pool. Enjoy signature dining at two iconic restaurants—the elegant Garden Court and the legendary Pied Piper. Stay steps from Union Square, cable cars, and Chinatown. With refined suites, city views, a state-of-the-art fitness center, and celebrated event venues, our luxury hotel in San Francisco has set the standard for grandeur since 1875. Discover why Palace Hotel remains a top choice for travelers seeking history, style, and exceptional service.

Hotel opened in 1909, renovated in 2001. In this hotel 566 rooms, 8 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: American, Continental, Vegetarian A la carte, Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Types of pets allowed: dogs Fee: US$150.00 per room per stay
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: DinersClub, JSB, MasterCard, AmericanExpress, UnionPay, Visa
  • Check in time: 16:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Fire Extinguisher
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Packed Lunches
  • Bottled water
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • English
  • French
  • Multi-language staff
  • Japanese
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Sauna
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The nearest beach is located on the distance of 4490 m. It takes 67 minutes To the beach!

Street view

Video: Palace Hotel, a Luxury Collection Hotel, San Francisco

Map

Reviews

Cleanliness
Amenities
Location
Service
01.01.2026 Guest
Truly was a magnificent place! We walked into the atrium and there was a 50 foot Christmas tree and “Oh Christmas Tree” was playing. A exquisite magical experience!
25.06.2025 Simona
Everything was ok , just small room in my opinion .
08.05.2025 angelagbx
The room is nice and the restaurant is very beautiful. Although the fee is high, it is worth it. I couldn't find the order when I checked in, so I waited for 20 minutes. After checking out, I waited for almost 30 minutes to send my luggage. It was a little disappointing.
26.04.2025 Woshiyuerongzhuangzhongsh
The reason why it is expensive is because of the historical heritage of the city and this 150-year-old building. The lobby is very nice, and the afternoon tea in the palace-style flower room is very good, but the food is very ordinary. Needless to say, the room is just average, just experience it.
I feel that these hotel brands in San Francisco are similar, all of which use historical buildings as a selling point, and the interior is slightly inferior to that in China
31.03.2025 Phee
I love this hotel! The staff are the friendliest! I also love how they hire differently-abled people. Very inclusive hotel!
09.03.2025 Will
I came to a meeting with my colleagues from the company. The hotel is located in the city center and the room is larger than I expected. The surrounding area of ​​the hotel is also relatively safe.
19.12.2024 Frank
Really really great experience at Palace Hotel. The service was amazing, the rooms were clean and room service provides dental kits, shaving kits, slippers at request, all high quality. There was a happy hour everyday from 4-7pm and they had free drinks and charcuterie. The pool and gym were clean and in good condition too. Only downside was the hot tub was pretty tepid and not really hot.
10.12.2024 Tina
Stayed here many many times, always great! However this time there was a strike going on, very loud outside, and in the room early in the morning. But the hotel is lovely, historic and smells amazing inside! They have a lovely indoor pool too! Hopefully the staff on strike will recieve what they need and all can go back to normal. You definitely noticed the regular staff was not there!
28.11.2024 Panshi
A hotel with a very long history;
We encountered a continuous strike, and the gate was banging gongs and drums from morning to night, which scared the children;
We waited for about 20 minutes for Valet Park the next day.

If the local staff of Ctrip can update the dynamics in time or handle it in time, it can better reflect the service value!
27.11.2024 John
We stayed here 3 nights, during a labor strike. The strikers start at 7am sharp and go until 10pm, not just chanting but drums, whistles, and horns, continuously. I do want to extend kudos to the staff that was working, they did a great job considering the circumstances.
But that aside, the rooms and building were very nice and clean, well kept. The large Christmas tree in the lounge was beautiful.
The only demerits I would give is for the elevator issue: the whole time we were there only one of the three worked. That should’ve been fixed sooner.
The other thing was they had “security” people standing at the doorways. Basically people wearing security uniforms. They mostly stood there looking bored and unhappy and not anything else. The hotel would’ve gotten more out of their money if they’d just pay doormen to open doors or at least greet the guests with a smile.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Palace Hotel, a Luxury Collection Hotel,

How much does it cost to stay at Palace Hotel, a Luxury Collection Hotel,?

The cost of living in Palace Hotel, a Luxury Collection Hotel, depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Palace Hotel, a Luxury Collection Hotel, to the nearest beach?

It takes 67 minutes to reach to the nearest beach.

What are the check-in and check-out times at Palace Hotel, a Luxury Collection Hotel,?

Check-in at Palace Hotel, a Luxury Collection Hotel, is possible from 16:00, check-out is until 12:00.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco has a swimming pool for guests.

Are pets allowed at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, pets are welcome at Palace Hotel, a Luxury Collection Hotel, San Francisco, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Palace Hotel, a Luxury Collection Hotel, San Francisco serve breakfast?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco serves breakfast for guests. Breakfast options include American, Continental, Vegetarian style.

How to get to Palace Hotel, a Luxury Collection Hotel, San Francisco from the nearest airport?

The nearest airport is San Francisco International Airport, located about 21 mins from hotel by car (22.0 km) away.

What’s the cancellation policy at Palace Hotel, a Luxury Collection Hotel, San Francisco?

The cancellation policy at Palace Hotel, a Luxury Collection Hotel, San Francisco depends on your room type and booking terms.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer airport transfers?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

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