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692 USD

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Universal's Hard Rock Hotel in Orlando

🌍

● Center: 10 km

☎ Phone: +1 407-503-2000Show

✅ Excellent pool and water slide area enjoyed by families ✅ Convenient location within walking distance to Universal Studios and Islands of Adventure ✅ Unlimited Universal Express Passes included, facilitating park access ✅ Spacious rooms, with deluxe options featuring pull-out couches ✅ Friendly and helpful staff at check-in noted in multiple reviews ✅ Good on-site dining options including The Kitchen restaurant and pool bar ❌ Club lounge access considered limited and not worth extra cost ❌ Some rooms described as dated with poor lighting and dark interiors ❌ Occasional issues with unexplained extra charges related to additional guests ❌ Food options somewhat limited and expensive according to some guests ❌ Distance to parks can be tiring to walk for some; boat transport recommended

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard room

Air conditioning, minibar and shower

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Standard Double room with garden view

Private bathroom

Beds:

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Standard room with garden view

Air conditioning and private bathroom

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Standard Double room with pool view

Private bathroom

Beds:

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Standard room with pool view

Air conditioning and private bathroom

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Deluxe room

Wireless internet, air conditioning and minibar

Beds:

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Deluxe Double room

Wireless internet, air conditioning and minibar

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Double Suite

Wireless internet, air conditioning and private bathroom

Beds:

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Standard Quadruple room

Private bathroom

Beds:

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Standard Quadruple room with garden view

Private bathroom

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Standard Quadruple room with pool view

Private bathroom

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Standard Double room

Private bathroom

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Deluxe Quadruple room

Wireless internet, air conditioning and minibar

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Hospitality Double Suite

Private bathroom

Beds:

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Graceland Double Suite

Private bathroom

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Future Rock Star Quadruple Suite

Private bathroom

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More rooms

Description

Universal's Hard Rock Hotel is a 4-star property established in 2001 and renovated in 2014, located on Universal Boulevard in Orlando. It offers a variety of room options, including Standard, Deluxe, and themed suites such as the Future Rock Star Quadruple Suite and Hospitality Double Suite. Guests can enjoy amenities like a fitness center, sauna, games room, kids' club, and a water park, alongside a restaurant and bar on site. The hotel provides free WiFi and free parking, with additional conveniences like express check-in/check-out and 24-hour security. Many guests praise the excellent housekeeping and the spaciousness of rooms, particularly the deluxe 2-queen rooms with pull-out couches. The pool area with water slides is a standout feature for families. The hotel also offers unlimited Universal Express Passes, allowing quicker park access during the stay. While some find the club lounge limited in offerings, overall the hotel combines convenient park access with solid facilities and friendly, attentive service.

Location

Situated on Universal Boulevard, the hotel is within a 5-minute walk to Universal Studios and about 10 minutes to Islands of Adventure. A water taxi service is available for easy transport to the parks. Nearby dining includes The Kitchen restaurant just 63 meters away, rated 8/10 by guests. The hotel is about 2 kilometers from Hammerhead Beach, and Melbourne International Airport (MLB) is 88 km away. Its close proximity to Universal theme parks makes it especially convenient for visitors wanting quick access to attractions without relying on a car.

Tips

Use the water taxi to avoid tiring walks to Universal Studios.
Consider booking a deluxe room for extra space and comfort.
Beware of additional charges for extra guests and clarify these at check-in to avoid surprises.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: A la carte [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: US$100.00 per room per stay
Service animals: Service animals are allowed on request
Age Requirements: The main guest checking in must be at least 21 years old
Paying at the hotel: Visa, AmericanExpress, MasterCard, JSB, DinersClub
Check in time: 16:00. Check out time: 11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Television in lobby
Fire Extinguisher
Electric car charging

Rooms

Non-smoking rooms
Room service
Fridge
Family room
Smoke Detector
Cable TV
Minibar
Hairdryer
Flat-screen TV
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Alarm clock
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Iron and board
Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Diet menu (on request)
Breakfast
Restaurant
Snack bar
Vending machine
Microwave oven
Coffeemaker

Internet

Free Wi-Fi

Transfer

Car rental
Transfer services

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Sun Deck

Parking

Parking
Parking nearby

Pool and beach

Water park
Swimming pool
Spa tub
Indoor Pool
Outdoor pool
Water fun
Pool facilities

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Table Tennis
Golf course
Fitness facilities
Gym

Beauty and wellness

Steam room
Sauna
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children swimming pool
Family/Kid Friendly
Kids club

Pets

Pets allowed

The nearest beach is located on the distance of 2060 m. It takes 31 minute To the beach!

Video: Hard Rock Hotel® | Universal Orlando Resort

Map

Reviews

Cleanliness

Amenities

Location

Service

26.12.2025 Anonymous

Great value for money, and the environment is beautiful.

12.12.2025 Tanner

Location Location Location— We stay almost every year at Portofino bay which finally now after some construction is much better and you can actually get a view vs a blacked out window and view of scaffolding. This year though we chose to mix it up and do the Hard Rock simply for its proximity to the park. Now Portofino and Hard Rock are really two massively different experiences. Portofino is transporting and makes you feel like your in Italy or a theme park version at least.. while Hard Rock feels like a fairly standard large hotel/ resort. The rooms were ok, we stayed in a club room which gives you access to food snacks and free drinks..it was very underwhelming. The club room is very small and the options incredibly limited. I wouldnt pay the pretty big upcharge for club level for just these amenities again.
The hotel room was fine, dated feeling tub shower, but all the standard things you may need in the room. House keeping was excellent and very accommodating.
The Pool was the star of the show in my eyes, my kids loved the pool and water slide and what a fantastic place to decompress after a day at the parks.
Overall its a very good hotel, 5 min walk to Studios, 10 to Islands of Adventure, excellent pool, easy to navigate hotel, good food on property. I would happily stay here again.

24.11.2025 Kayla

We stayed 4 nights this past week and we loved the hotel. The rooms were clean and comfortable, and more spacious than we expected (deluxe 2 queen/comes with pull out couch). The pool area is AMAZING. We spent all our free time outside the parks in the pool. The bar at the pool makes great food as well. Everything was convenient and well maintained. No complaints at all.

21.11.2025 Jamie

Everything about this hotel met our needs. Clean, great beds, great service, excellent service. Unfortunately our stay ended on a sour note. Due to a cancelled flight, my son and his wife needed to stay in our room the first night of our visit. Trying to be honest, we let them know at the front desk. They issued them keys and said there would be a $55/person fee for their one night stay. No problem; they turned in their keys the next morning and never entered a park. Upon checkout, there was $110/day charge for the entirety of the stay. When I went to the front desk to clarify, I was told that the charge was for the express passes associated with the stay. This was NOT explained when we got the two extra “keys” for my son and his wife. I presented proof that the two had departed that next morning without entering a park. I went through three levels of management trying to work this out and was met with a hard no each time. I will be opening a credit card dispute for the $330 that was charged without my consent.

20.11.2025 Malissa

Place is great, more of an adult vibe. Families with kids staying there were not distracting at all. The room I had was very nice, but I truthfully expected it to be nicer. The room was like any typical Hilton Garden Inn in terms of "nice". The bed was comfortable which is a plus. Enjoyed having the option to use the water taxi or walk into CityWalk. I held a team meeting at the property and the arrangements for my business meetings were top notch with catering that actually had food that not just looked good but tasted good, also an impeccable service team always present for anything we needed.

27.10.2025 JDZ

Our family enjoyed our stay at this property. AJ was so kind and helpful in getting us checked in and made sure that our son’s birthday celebration was memorable. His customer service is what every employee should strive to achieve. We were assigned room 7010 which is by an exit and the view is a rooftop and a lil bit of the Universal Studios theme park. AJ did tell me that he wishes he could select the room for the guests but that the system does not allow them to do that. If I had a choice that room is not in a great viewing area and not an ideal location on their property and you have to walk a long way to get to the lounge and elevators. Also to get some ice for your drinks was extremely far away. They only have 1 ice machine on the 7th floor. The property is conveniently located right beside Universal Studios so it was nice to just walk over to the theme park when we went. It took us less than 10 minutes. The club lounge area was always stocked and clean for the guests. The bartender on this floor was very kind and friendly. The different musicians displays throughout the property was cool to see!

20.02.2025 Guest

The location is good and the hotel facilities are like being on the beach. Unlimited fast track tickets are provided.

17.02.2025 Guest

Very helpful and friendly staff. Great location!

15.02.2025 Guest

It is very accessible to Universal and the pool is great. The staff is not very friendly, but the location is good so I recommend it!!!!

11.02.2025 Guest

I think this hotel is pretty good. The room is clean and tidy, and the staff is warm and friendly. It is very convenient to take the boat to and from Universal Studios, and the room card is the Universal Express Pass. I didn't have high expectations because the ratings were not high, but I felt it was pretty good after staying there.

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POIs near hotel

Orlando International Premium Outlets (1.2 km)

Orlando International Premium Outlets offers a wide range of designer and brand-name stores with discounted prices.

Cafe and Restaurants near hotel

Restaurant «The Kitchen» (1 min)

5800 Universal Blvd, Orlando, FL 32819

Reviews

17.12.2017 Kitty

Ate here for Thanksgiving. Great Thanksgiving spread!! Will do again next year. Staff and characters were great also.

26.11.2017 Mayra

I am giving only one star because I don't have an option for one. My son brought me to Hard Rock Universal to celebrate my birthday and the experience for this hotel was AWESOME! Unfortunately I can't say the same for The Kitchen, its restaurant. You see, the hotel surprised me with a birthday cake with a card to also enjoy a treat from this restaurant. So my two sons and I went down to The Kitchen. It was not busy. We told the hostess we had the birthday coupon to redeem. That was a mistake. She then said: But, are you going to have breakfast? I said no. She then asked: Do you want it to go? I answered: No, we'll enjoy it here. She then asked for the coupon and turned around while we stood. I asked: May we sit down? She then pointed to the nearest table. Shortly after we sat a very nice gentleman asked if we had been helped. Later another person brought the brownie with a candle and my sons and I sang me happy birthday.THIRTY MINUTES LATER NOBODY has approached our table, for ANYTHING. REALLY?!? My son would've liked at last a glass of water! Proper service may have enticed us into ordering lunch!! After all we were on celebration mode. A mode that quickly left after being treated like this. The nightly price at this hotel starts at $350. Who's the manager here? This is NOT the way to treat a customer. SHAME ON YOU, THE KITCHEN!! ??

12.11.2017 Amber

The atmosphere is nice and cool things to look at but found hair in food and there was no attempt to make it right except a smaller portion of the same meal; like they just pulled out the hair and scraped off the top portion. Server charged the wrong cards (2 couples) and did not seem interested in us after we told her we found a hair like she wasn’t expecting a good tip and didn’t care. Portions are small for the price. Gator tail tasted frozen and was rubbery and mushy, like it was not fried and just put into the oven from a freezer bag.

The character dining on Saturday night is cool! We met Bart Simpson and a minion. The presentation of the salads are unique!

Overall, very disappointed for this property. Everything has been great at the Hard Rock hotel except this. Overpriced and not worth it.

24.09.2017 Orlando

Great Dinner and entertainment. Went on a Friday night and the two magicians were wonderful! Meat Loaf, Pot Pie and lots of other homemade favorites. The chocolate cake was moist and amazing.

12.06.2017 Earl

Got off the road late And barely had time to make our reservation. A very nice meal. The calamari appetizer always perfect, our chicken and waffles were very nice and the dessert was a great finish but...

The highlight of the meal was a delightful server named Valeria who made our meal perfect. A great personality and just the perfect combination of charm, expertise and attention to detail.

Frequently asked questions about Universal's Hard Rock Hotel

What types of rooms are available at Universal's Hard Rock Hotel?

Room types include Standard room; Standard room with garden, pool, or quadruple options; Standard Double room variants; Deluxe room options; Double Suite; Future Rock Star Quadruple Suite; Hospitality Double Suite; and Graceland Double Suite.

Does the hotel provide Universal Express Passes?

Yes, guests receive unlimited Universal Express Passes valid for the duration of their stay.

Are pets allowed at the hotel?

Pets such as dogs and cats are allowed on request with a fee of $100 per room per stay.

How close is the hotel to the Universal theme parks?

The hotel is a 5-minute walk to Universal Studios and a 10-minute walk to Islands of Adventure, with a water taxi also available.

Is breakfast included with the stay?

Breakfast is served a la carte from 7:00 to 11:00 daily but is not included in the room rate and must be paid for separately at the property.

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Hotel prices for: August - September 2026 calendar

The average hotel price this month is 692 USD The best time to book is August 6, with rates starting from 692 USD

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