Days Inn by Wyndham Orlando Airport Florida Mall in Orlando

The worst hotel experience in my adult life.

The online photos are extremely misleading. There's got to be some truth in advertising.

It was difficult to find the hotel since the light on the main sign at the entrance from the street was burned out. So was the neon sign on the hotel itself.

Virtually anything that could have been wrong with the room was wrong with the room. Paint was peeling on the walls, lights didn't work, the place was filthy, the towel rack was crooked and the vents in the bathroom were falling from the ceiling. The bathroom fan and light wouldn't shut off and there were gaping holes in the shower where mold will surely be accumulating from all the water penetrating. There was soap and toilet paper left from the last unfortunate guest. Also, the the tub finish was was almost entirely gone. I was worried about bed bugs, barely slept and was afraid to use the shower or walk around without shoes on. It's also very clear that there are people living in the hotel full-time.

What a disgusting surprise but we arrived so late and had to get up early for a conference so we unfortunately didn't have the luxury of cancelling our reservation after seeing the state of the place.

I have plenty of photos I could show you but I am quite sure that I am not the first person to complain and you must already be aware of the state of the place. In fact, when I went to the front desk to express my concerns there were two other guests there doing the same thing.

I don't know how you could possibly expect positive reviews, referrals or repeat customers.

If zero stars were an option, that’s what this place would get. We had a pre-booked reservation at this Days Inn. Our flight into Orlando was delayed after already traveling for 24 hours with two kids. As soon as we realized we’d be arriving much later than expected, we repeatedly tried calling the hotel to let them know. Every single call looped back to an automated system. There was no way to reach the front desk. No human being. No help. We arrived at 3:03 a.m., completely exhausted. Instead of basic understanding, the man at the front desk wouldn’t even open the doors. He told us we did not have a reservation and refused to listen to anything we were saying. We tried to explain that it was pre-booked. He cut us off, dismissed us, and made it clear he had no interest in helping. No attempt to look into it. No effort to assist a family stranded in the middle of the night. Nothing. We were left outside and ended up sleeping in our rental vehicle with two children after traveling for an entire day. To make matters worse, we were still charged on our credit card. That is unacceptable. That is not hospitality. It’s the complete opposite. Ironically, the hotel we checked into later that morning listened to our situation and let us check in early without hesitation. That is what real customer service looks like. I would rather sleep at a rest stop than ever recommend this business to anyone. Deplorable experience. Do better.

The pictures they put on the website did not match the rules at all or the outside either. You could not smell the chlorine in the pool so we did not get in it the washer and dryer that they had was outside the building and was not very well lit And I just felt unsafe if you were by yourself. The continental breakfast was a joke little mini muffins that you could probably take about one bite of and the little Halo oranges and that was it nothing else nothing to drink nothing. The sink in our room the faucet was broke. We went and towed the front desk so we would not get charged for it And the guy said don’t worry about it. We would not get charged and he didn’t even offer to have somebody come and fix it so you had to use your hand to push up the little lever to get water out of your sink so you can brush your teeth and wash your hands. My husband offered to fix it and the guy act like he didn’t care that if it got done or not. But this one I would not stay yet because we stay there because of the pictures and it looked real nice. The joke was on us

Keyword, miserable.

Miserable motel at a miserable location, with miserable staffs, provide miserable service, ask for a substantial but miserable deposit, return to guest in a miserable envelope, after front desk went off to the room to check in person if there was any damage, as if people have any miserable interest with their miserable amenities as well as outdated equipments. 

I meant to say, take a piss and look at your miserable selves from that piss. 

I’d call it, know your-miserable-selves.

Worst place ever. Sketchy people it looks abandoned. The room are the worst.

Little nasty and old smelly like mold
Cheap and clean bed
Didn’t feel unsafe so to each their own but definitely got what I paid for lol