InterContinental Boston by IHG in Boston
✅ Rooms are spacious, clean, and comfortable with some offering water views, creating a luxurious atmosphere. ✅ Excellent location close to restaurants, Chinatown, financial district, and tourist attractions. ✅ The concierge and front desk staff are frequently praised for their helpfulness and friendly service. ✅ Gym and spa facilities are well-equipped, with guests enjoying the fitness centre and massages. ✅ Breakfast is described as rich, fresh, and high quality, served in a buffet or set menu style. ❌ Some guests reported poor service regarding missing bathrobes and slippers with no timely resolution. ❌ Noise issues noted in rooms facing the main road near the fire station, affecting sleep quality. ❌ A few reviews mention the hotel being poorly furnished and lacking bottled water included, charging $10 per bottle. ❌ Occasional unpleasant smells in the lobby have been reported. ❌ One guest experienced perceived discrimination and indifference from staff toward Chinese guests.
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Description
InterContinental Boston by IHG is a five-star hotel established in 2006 and renovated in 2007, offering a wide selection of room types including suites, quadruple rooms, and accessible options. Located on Atlantic Avenue, this hotel provides amenities such as a fitness centre, spa and wellness centre, tennis court, and multiple dining options including a restaurant and bar. Guests can expect 24-hour services like front desk, security, and concierge, as well as conveniences like free parking, currency exchange, and car hire. The hotel features non-smoking rooms throughout and allows pets on request with a fee. Rooms range from Classic to Presidential Suites, some with views of the water or city. The hotel’s rating for cleanliness, services, location, and service is strong, around 9/10, reflecting its high standards. Breakfast is served in a set menu format with flexible opening hours. This property requires a deposit and accepts major credit cards. Its comprehensive facilities and location make it a notable option for travelers seeking a full-service luxury hotel experience in Boston.
Location
Situated on Atlantic Avenue, InterContinental Boston is centrally located near Boston’s financial district and Chinatown. The hotel is approximately 4.5 km from Orient Heights Beach and 86 km from FMH (Otis AFB) airport. Nearby dining options include Nebo Cucina & Enoteca at 53 meters with a rating of 8/10, and Trade restaurant 92 meters away, also rated 8/10. The hotel is within walking distance to major city attractions such as Independence Hall, noted by guests as "literally steps away." Its proximity to shopping streets, the art gallery, and other tourist highlights provides convenient access for exploring Boston on foot. The location supports easy access to public transport and city center activities, making it a practical base for visitors.
Tips
- Request a room with a water view or facing away from the main road to avoid noise from the fire station.
- If you require bathrobes or slippers, confirm their availability on arrival due to past delays.
- Take advantage of the club upgrade for added comfort and better views, and explore nearby restaurants like Nebo Cucina & Enoteca and Trade for dining options.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Set menu Opening hours: [Mon - Fri] 06:30-11:00 Open
[Sat - Sun] 07:00-11:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property. - Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is US$150.00 per night. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: US$100.00 per pet per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Non-smoking rooms
- Room service
- Indoor Fireplace
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathrobe
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Vending machine
- Free Wi-Fi
- Internet
- Car rental
- Taxi booking
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Arabic
- Tour assistance
- Picnic area
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed
The nearest beach is located on the distance of 4500 m. It takes 68 minutes To the beach!
Video: InterContinental Boston, an IHG Hotel Review - Boston , United States of America
Map
Reviews
After a long journey, I checked in at 9:30 PM, hoping to quickly shower and go to sleep. However, there were no bathrobes or slippers in the room. I assumed the hotel had forgotten to provide them, so I called to inquire. They said the hotel had run out of slippers and there had been some problems with delivery the previous day, so they hadn't been delivered. They offered no apology, which I tolerated. The next afternoon at 4:00 PM, I returned to the hotel after finishing my errands, and still no bathrobes or slippers. I called again, and the bathrobes finally arrived 25 minutes later (the service was appalling!). Still no slippers. I was getting angry and went to the front desk to complain. They again gave me the same perfunctory explanation, saying there had been some problems with the delivery and they hadn't arrived yet, without any apology. I angrily demanded that they resolve the issue, and a customer manager came out who said that the delivery was beyond their control and that I shouldn't keep asking them for help. I was baffled. It was clearly the hotel's responsibility, yet they were blaming me for making demands! Having traveled abroad for so many years, I could genuinely sense the indifference, annoyance, and discrimination towards Chinese guests emanating from her language, and her complete disregard for their feelings.
Choosing such a hotel was my mistake, but I will never do it again! I also want to warn other friends in China to choose carefully.
Service: Very good service attitude
Environment: Very clean and sanitary
Facilities: Relatively new
The rooms are spacious, clean and the beds are comfortable, creating a luxurious and comfortable atmosphere.
2. Location
The hotel enjoys a prime location, close to the station and city center, with convenient transportation. It is adjacent to Chinatown and shopping streets, and is also close to tourist attractions. The surroundings are beautiful and offer great views of Boston.
3. Breakfast
The breakfast was rich and delicious, simple but high quality, buffet style, everything was fresh.
4. Hygiene
The cleanliness of this accommodation is very good, the rooms are clean and tidy.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about InterContinental Boston by IHG
What types of rooms are available at InterContinental Boston?
Room types include Classic rooms, Club InterContinental rooms with and without water views, Quadruple rooms, various suites such as Junior, One Bedroom, Presidential, Ambassador, and Penthouse suites, as well as mobility accessible rooms.
Are pets allowed at the hotel?
Yes, pets such as dogs and cats are allowed on request for a fee of US$100 per pet per stay. Service animals are also permitted.
Is breakfast included and what are the serving hours?
Breakfast is offered as a set menu. It is served Monday to Friday from 06:30 to 11:00, and on weekends from 07:00 to 11:30. Contact the hotel to check availability of extra breakfast options.
Does the hotel provide parking and transportation services?
The hotel offers free parking on site and car hire services. It also has a 24-hour front desk and concierge service to assist with transportation arrangements.
How close is the hotel to major landmarks and the beach?
The hotel is literally steps away from Independence Hall and near Chinatown. Orient Heights Beach is about 4.5 km away.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 453 USD The best time to book is August 23, with rates starting from 453 USD






















































































































































































