InterContinental New York Times Square by IHG in New York
✅ Great location next to Times Square and close to subway access ✅ Rooms are spacious by New York standards with comfortable beds and large bathrooms ✅ Friendly and helpful staff, notably concierge JC and some front desk agents ✅ Fitness centre is well-sized and appreciated by guests ✅ Express check-in and check-out processes are efficient ✅ Pets and service animals are allowed ✅ Good for families with cribs fitting in bathrooms for easier naps ❌ Some guests found the front desk staff impatient or unhelpful at times ❌ Rooms can be noisy due to street traffic, especially on lower floors ❌ Breakfast buffet is considered expensive and not varied enough ❌ Incidents reported such as mistaken room assignments causing security concerns ❌ Some facilities and amenities feel dated, such as slow hot water and broken hairdryers ❌ Mandatory $40 daily resort fee considered unjustified by some guests ❌ Extra fees apply for room changes and additional beds or cribs
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Description
InterContinental New York Times Square by IHG is a four-star hotel constructed in 2010 and renovated in 2012, located at 44th West Street in the heart of Manhattan. It offers a variety of room types including spacious suites like the Manhattan Suite and multiple premium and classic rooms with Midtown, Skyline, and Corner views. The hotel provides a range of services such as a fitness centre, restaurant, bar, concierge, and free parking. Despite being in a bustling area, many guests find the rooms surprisingly quiet with comfortable beds and large bathrooms. The hotel accepts pets and service animals, and features 24-hour security and express check-in/out. While some guests note the rooms could feel dated and the breakfast pricey, the overall cleanliness rates highly, and the staff—especially concierge JC and some front desk agents—receive praise for friendly and helpful service. The hotel is convenient for families with cribs and extra beds available, though extra fees may apply.
Location
Situated just steps from Times Square, the hotel benefits from a prime location in downtown New York City. The subway station is only about 50 meters away, offering direct access to city transit. Bryant Park and Central Park are within walking distance, though Central Park is a longer trek. Nearby dining options include Shake Shack - Theater District (36 meters away) and Scarlatto restaurant (258 meters). The Newark Liberty International Airport (EWR) is approximately 17 kilometers from the property. Beach lovers can visit Hallet’s Cove, located 4.56 kilometers away. The hotel’s address on 44th West Street places guests in the vibrant Theater District close to Broadway shows and numerous attractions.
Tips
- Book higher-floor rooms to avoid street noise common on lower floors.
- Use the concierge service, especially JC, for help with theater tickets and local recommendations.
- Take advantage of the quick express check-in and check-out options to save time during busy visits.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: American Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of US$100.00 is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: AmericanExpress, DinersClub, JSB, MasterCard, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Indoor Fireplace
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Free Wi-Fi
- Taxi booking
- Spanish
- German
- Russian
- English
- Italian
- French
- Arabic
- Tour assistance
- Parking
- Parking nearby
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 4560 m. It takes 68 minutes To the beach!
Street view
Video: InterContinental New York Times Square, an IHG Hotel Review - New York , United States of America
Map
Reviews
The greatest jewel is JC, the concierge. She is very connected & will help you have an outstanding time while you’re in New York City. She knows all of the people to get you the best seats for theater, activities, and dining. You don’t have to be a guest at the intercontinental to have her help you. Just step inside into the lobby and her desk is right there. You won’t be disappointed when you get assistance from JC.
Every day Room service., porters are helpful.
The breakfast buffet here is good., though some items are routine. They could have change it so people staying for couple days wont get bored with same items.
Evening bar was good with free nuts for munchies.
She profusely did apologize but I am confused as to how this would even happen! She offered to NOW upgrade us, so we packed up and got a. corner junior suite that was just average (just a slightly bigger room with a view). That same night, we asked for complimentary water bottles and the front desk refused to give us any, stating we weren't eligible even though we have Platinum status. The front desk told me that was not a part of the eligibility - even though it clearly states that you can get an upgrade if available as well as water. Overall for a 5 star hotel, I am sure your money would be better spent elsewhere.
POIs near hotel
Cafe and Restaurants near hotel
- not many burger options.
- variety of shakes and other sweet drinks.
Be prepared to wait for half an hour to find a seat, you always can eat standing, but sometimes even these spots aren't available.
It's also noisy there.
✅restrooms
This location, however, really isn't my favorite. It's incredibly busy and while that is understandable considering the location, it really isn't a great experience. It's quite hard to get a table and you kind of feel rushed to eat quickly by everyone standing around the tables wanting to get a seat. I say definitely go for takeout if you can, you'll enjoy your experience a lot more!
Frequently asked questions about InterContinental New York Times Square by IHG
Are pets allowed at InterContinental New York Times Square by IHG?
Yes, pets and service animals are allowed at this hotel.
What types of rooms are available at this hotel?
Room types include Premium Quadruple room Midtown View, Premium Double room, Premium Double room Midtown View, Premium Double room Skyline View, Premium Corner Double room, Premium Corner Double room Midtown View, Classic Quadruple room, Classic Low Floor Quadruple room, Classic Double room, Classic Corner Double room, Classic Low Floor Double room, Double Junior Suite Midtown View, Double Junior Suite Skyline View, and Manhattan Suite.
Is there convenient public transportation near the hotel?
Yes, the subway station is approximately 50 meters from the hotel, providing easy access to New York City transit.
Does the hotel provide breakfast and what are the details?
The hotel offers an American buffet breakfast daily from 07:00 to 11:00. Breakfast fees are not included in the room price and must be paid on-site.
What is the deposit policy at this hotel?
A fixed deposit of US$100 is required at check-in, refundable within 7 days after check-out to the original payment method.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 467 USD The best time to book is August 20, with rates starting from 356 USD


























































































