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86 $
Lotte New York Palace in New York
🌍 United States, New York, 455 Madison Ave, Manhattan
● Center: 4 km
🌞 Beach - 52 min
☎ Phone: +1 212-888-7000Show
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Rooms and prices
2 guests
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Superior Double room
Air conditioning and private bathroom
Beds:
1 049 $
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Cathedral View Double room
Air conditioning and private bathroom
Beds:
1 197 $
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Skyline Cathedral View Double room
Air conditioning and private bathroom
Beds:
1 197 $
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4 x
Cathedral View Quadruple room
Private bathroom
Beds:
1 268 $
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4 x
Skyline Cathedral View Quadruple room
Private bathroom
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1 268 $
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4 x
Cathedral View Accessible Quadruple room
Family room with bathroom
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Cathedral View Accessible Double room
Family room with air conditioner and bathroom
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4 x
Superior Quadruple room
Private bathroom
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4 x
Superior Accessible Quadruple room
Family room with bathroom
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Superior Accessible Double room
Family room with air conditioner, shower and bathroom
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4 x
Skyline Cathedral View Accessible Quadruple room
Family room with bathroom
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Skyline Cathedral View Accessible Double room
Family room with air conditioner and bathroom
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4 x
Luxury Towers Quadruple room
Private bathroom
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4 x
Luxury Towers Accessible Quadruple room
Family room with bathroom
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Luxury Towers Double room
Private bathroom
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Luxury Towers Accessible Double room
Family room with bathroom
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Penthouse Suite
Private bathroom
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1 Bedroom Palace Suite
Private bathroom
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Accessible Suite
Family room with bathroom
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2 Bedrooms Signature Palace Suite
Private bathroom
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Signature Palace Double Suite
Air conditioning and private bathroom
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Signature Palace Accessible Double Suite
Family room with air conditioner and bathroom
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2 Bedrooms Towers Corner Suite
Air conditioning and private bathroom
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Towers Corner Double Suite
Air conditioning and private bathroom
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Towers Corner Accessible Double Suite
Family room with air conditioner and bathroom
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1 Bedroom Towers Suite
Private bathroom
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Hästens Ultimate Sleep Suite
Private bathroom
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Executive Towers Double Suite
Air conditioning and private bathroom
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Executive Towers Accessible Double Suite
Family room with air conditioner and bathroom
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The Jewel by Martin Katz Suite
Private bathroom
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Skyview Suite
Private bathroom
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Champagne Suite
Private bathroom
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Palace Family Suite
Private bathroom
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4 x
Palace Family Quadruple Suite
Private bathroom
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The Imperial Suite
Private bathroom
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Palace Double Studio Suite
Air conditioning and private bathroom
Beds:
1 696 $
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Description
Lotte New York Palace is centrally located in New York, a 3-minute walk from 5th Avenue and 7 minutes by foot from Rockefeller Center. This family-friendly hotel is 0.6 mi (1 km) from Central Park and 0.7 mi (1.1 km) from Times Square.
Hotel opened in 1980, renovated in 2005. In this hotel 800 rooms, 55 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu [Mon - Fri] 06:30-11:00 Open
[Sat - Sun] Closed Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: MasterCard, JSB, DinersClub, AmericanExpress, Visa
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Express check-out
- Private check-in/check-out
- All Spaces Non-Smoking (public and private)
- Reception desk
Rooms
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Family room
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Laptop safe
- Slippers
- Safe (in room)
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
Internet
- Internet
- Wi-Fi in the hotel
Transfer
- Shuttle
- Transfer services
Languages Spoken
- Spanish
- German
- Russian
- English
- Italian
- French
- Korean
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Hiking
Parking
- Parking
- Parking nearby
- Garage
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Steam room
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Family/Kid Friendly
Pets
- Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 3450 m. It takes 52 minutes To the beach!
Street view
Video: Inside Luxury: Lotte New York Palace
Map
Reviews
08.01.2026
Amazing experience would highly recommend this beautiful place during Christmas time.
01.01.2026
Location: 5/5, near all the major tourist attractions.
Room: definitely not a 5 star hotel room. No microwave, no coffee machine. If you moved the bottles inside the mini fridge, you’ll be charged, so you need to request another mini fridge. I feel like the beddings are not as clean, because I got some rashes during the stay.
Service: besides waited for an hour during check in, it was fine. They don’t have automatic check out, so you’ll have to visit the front desk. You can leave your luggage at the hotel after check out, which is great.
Room: definitely not a 5 star hotel room. No microwave, no coffee machine. If you moved the bottles inside the mini fridge, you’ll be charged, so you need to request another mini fridge. I feel like the beddings are not as clean, because I got some rashes during the stay.
Service: besides waited for an hour during check in, it was fine. They don’t have automatic check out, so you’ll have to visit the front desk. You can leave your luggage at the hotel after check out, which is great.
26.12.2025
The hotel location is excellent. Our room was clean but very old beds and squeaky, the shower didn't work properly. The breakfast is over priced, cold and very minimal. I would not rate this hotel as a 5 star. Understably its a busy period but the lobby was overcrowded with outsiders taking photos. The door men were great, sorry can't recall the names.
26.12.2025
I stayed with my family during the Christmas holidays and had a great experience. Each staff member was welcoming and attentive. I look forward to visiting in the future
24.12.2025
Excellent location during a Christmas visit to NYC! Beautiful decorations at the property & close walking distance to all the holiday hot spots. Room cleaning staff is so pleasant and very attentive. We had an amazing view of St Patrick's Cathedral from our room. Would highly recommend this hotel.
19.12.2025
The Lotte is a beautiful hotel in the perfect location- close to shopping , restaraunts, coffee shops and Central Park South and all other Christmas attractions. The courtyard and lobby are decorated beautifully for the Christmas Season. Staff is friendly and courteous. The rooms and bathrooms however are dated. The carpet is old and mauve, and the decor is sparse. For as beautiful as the hotel lobby is, and the price point, I would have expected the rooms to be much nicer and updated. The rooms do however have plenty of space.
26.11.2025
Where to begin? The location is incredible — absolutely a 5/5. The Christmas décor is beautiful as well, though be prepared to navigate crowds in the lobby taking photos (which we understand and didn’t mind).
We travel frequently, both domestically and internationally, and unfortunately this hotel just doesn’t live up to the hype or the price. After a long day of travel, we wanted nothing more than a glass of wine, but there’s no hotel bar, and the Gold Room requires reservations. There was supposedly another bar area, but we never once saw it open — and this was during Thanksgiving week. The only place we were able to get a drink was the outdoor festive bar that’s open to the public.
Check-in offered no hospitality either — not even a simple glass of water. Most hotels offer water or something within the lobby. The room itself was spacious, but the beds were hard and uncomfortable. The bathroom had definitely seen better days, though that wasn’t a major issue for us.
What really disappointed us was the lack of service, especially given the price. We shouldn’t have to walk over to the Intercontinental just to get a glass of wine or a quick snack for the kids before dinner. It’s genuinely absurd that there’s nowhere within the hotel to simply relax and unwind before going out.
We travel frequently, both domestically and internationally, and unfortunately this hotel just doesn’t live up to the hype or the price. After a long day of travel, we wanted nothing more than a glass of wine, but there’s no hotel bar, and the Gold Room requires reservations. There was supposedly another bar area, but we never once saw it open — and this was during Thanksgiving week. The only place we were able to get a drink was the outdoor festive bar that’s open to the public.
Check-in offered no hospitality either — not even a simple glass of water. Most hotels offer water or something within the lobby. The room itself was spacious, but the beds were hard and uncomfortable. The bathroom had definitely seen better days, though that wasn’t a major issue for us.
What really disappointed us was the lack of service, especially given the price. We shouldn’t have to walk over to the Intercontinental just to get a glass of wine or a quick snack for the kids before dinner. It’s genuinely absurd that there’s nowhere within the hotel to simply relax and unwind before going out.
22.11.2025
gossip girl
09.11.2025
Good overall experience, but beware. I stuck my almond milk in the mini bar. Shifting the mini bar contents around was not appropriate. Upon checkout, the receptionist gentlemen notified me that I had accrued a $158 charge on my room tab by moving the bottles around. He told me that next time I stay I should ask to have my almond milk refrigerated by the staff; the mini bar was not for my personal use. He was frustrated by the large amount of people checking in and so had already been rude when I was waiting to be checked out.
The bellmen were all great and very helpful. The mailroom staff gave me a piece of tape. The rooms are large and comfortable. I came here on business so I didn't book my own accomodation. The reception staff doesn't realize how important their interactions with patrons are. Put a sign on the mini-fridge and tell hotel guests that another option is available. Don't tell them off after the fact for a harmless error as I put all the bottles exactly as I found them.
The bellmen were all great and very helpful. The mailroom staff gave me a piece of tape. The rooms are large and comfortable. I came here on business so I didn't book my own accomodation. The reception staff doesn't realize how important their interactions with patrons are. Put a sign on the mini-fridge and tell hotel guests that another option is available. Don't tell them off after the fact for a harmless error as I put all the bottles exactly as I found them.
31.10.2025
We were told upon check in we paid for a handicap room. I was told it was because I booked through a second party. The bathroom had horrible lighting and the mattress had two large dips in it. Very uncomfortable.
The room was also a bit worn. The location was great. Coffee shop and bar both very nice.
The room was also a bit worn. The location was great. Coffee shop and bar both very nice.
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Frequently asked questions about Lotte New York Palace
How much does it cost to stay at Lotte New York Palace?
The cost of living in Lotte New York Palace depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Lotte New York Palace to the nearest beach?
It takes 52 minutes to reach to the nearest beach.
Which sights are located near Lotte New York Palace?
The nearest sights are: Rockefeller Center (310 m), Chrysler Building (700 m) and Empire State Building (1.4 km)
Which room categories are available in the Lotte New York Palace?
You can book Cathedral View Quadruple room, Cathedral View Accessible Quadruple room, Cathedral View Double room, Cathedral View Accessible Double room, Superior Quadruple room, Superior Accessible Quadruple room, Superior Double room, Superior Accessible Double room, Skyline Cathedral View Quadruple room, Skyline Cathedral View Accessible Quadruple room, Skyline Cathedral View Double room, Skyline Cathedral View Accessible Double room, Luxury Towers Quadruple room, Luxury Towers Accessible Quadruple room, Luxury Towers Double room, Luxury Towers Accessible Double room, Penthouse Suite, 1 Bedroom Palace Suite, Accessible Suite, 2 Bedrooms Signature Palace Suite, Signature Palace Double Suite, Signature Palace Accessible Double Suite, 2 Bedrooms Towers Corner Suite, Towers Corner Double Suite, Towers Corner Accessible Double Suite, 1 Bedroom Towers Suite, Hästens Ultimate Sleep Suite, Executive Towers Double Suite, Executive Towers Accessible Double Suite, The Jewel by Martin Katz Suite, Skyview Suite, Champagne Suite, Palace Family Suite, Palace Family Quadruple Suite, The Imperial Suite, Palace Double Studio Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Lotte New York Palace?
Check-in at Lotte New York Palace is possible from 15:00, check-out is until 12:00.
Are pets allowed at Lotte New York Palace?
Yes, pets are welcome at Lotte New York Palace, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Lotte New York Palace from the nearest airport?
The nearest airport is LaGuardia Airport, located about 26 mins from hotel by car (14.2 km) away.
What’s the cancellation policy at Lotte New York Palace?
The cancellation policy at Lotte New York Palace depends on your room type and booking terms.
Does Lotte New York Palace offer airport transfers?
No, Lotte New York Palace does not provide airport transfers for guests.
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The facility is not classified as an accommodation facility in accordance with Russian legislation.