DoubleTree by Hilton Philadelphia Center City in Philadelphia
✅ Rooms are consistently described as clean and comfortable with well-equipped furnishings and fluffy bedding. ✅ Great location close to major attractions, restaurants, and public transit, including a quick walk to the convention center and City Hall. ✅ Complimentary chocolate chip cookies at check-in are a unique and appreciated touch. ✅ Helpful and courteous staff are frequently mentioned, especially at the concierge and front desk. ✅ On-site market offers more variety than usual for grab-and-go items, including fresh pastries. ❌ Check-in process has been reported as slow and sometimes confusing, with issues such as incorrect room availability and breakfast ticketing. ❌ Some rooms are noisy due to proximity to elevators or street noise, and certain guest bathrooms need updates, such as slow drains. ❌ Breakfast is often described as limited continental rather than a full buffet, with additional fees required at the property. ❌ The hotel lobby is considered unimpressive and not well maintained by some guests. ❌ Parking garage is tight, and parking fees are considered high by some visitors.
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Description
DoubleTree by Hilton Philadelphia Center City is a 4-star hotel built in 1983 and renovated in 2009, offering a wide range of room types from Economy rooms to Luxury Suites and Villas. Guests will find clean, comfortable rooms with features like air conditioning, heating, and a mini-fridge, plus 24-hour front desk and security services. The hotel has on-site facilities including a restaurant with buffet breakfast, bar, fitness center, business center, meeting rooms, and free parking. The staff provides concierge, laundry, dry cleaning, and luggage storage services. While many praise the hotel's cleanliness and comfortable beds, some reviews mention occasional issues with check-in and breakfast ticketing. The hotel is well suited for families, as children of all ages are welcome, though cribs and extra beds are not available. Pets are allowed on request. Parking is self-park in a nearby garage with convenient in/out access via room key.
Location
The hotel is located at 237 South Broad Street in Philadelphia, within 100 meters of The Library Company, a historic library and museum. Several restaurants are nearby, including Tavern on Broad (130 m), Applebee's Neighborhood Grill & Bar (168 m), and Ladder 15 (343 m). The hotel is a short walk to City Hall and the Kimmel Center for the Performing Arts. Parking is available next door, and the Newark Liberty International Airport (EWR) is 116 km away. The central location provides easy access to downtown attractions and dining options.
Tips
- Request a room on the Broad Street side for better views and less elevator noise.
- Use the hotel app for faster check-in but still collect your key at the desk to get your welcome cookie and parking access.
- If you plan to use breakfast, be prepared to pay extra and consider nearby restaurants for more variety.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Types of pets allowed: dogs Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Dishwasher
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Kitchen
- Microwave oven
- Coffeemaker
- Internet
- Wi-Fi in the hotel
- Taxi booking
- Spanish
- English
- French
- Multi-language staff
- Polish
- Chinese
- Tour assistance
- Parking
- Parking nearby
- Garage
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Children swimming pool
- Family/Kid Friendly
Video: #ReviewHotel #Review DoubleTree by Hilton Hotel Philadelphia Center City
Map
Reviews
The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room.
I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one.
We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake.
They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to.
All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back.
POIs near hotel
Cafe and Restaurants near hotel
The actual times need to be specified.
Frequently asked questions about DoubleTree by Hilton Philadelphia Center City
What types of rooms does DoubleTree by Hilton Philadelphia Center City offer?
The hotel offers a wide variety of room types including Economy rooms, Standard rooms, Business rooms, Superior rooms, Deluxe rooms, Executive rooms, Premium rooms, Junior Suites, Suites, Apartments, Villas, and Cottages with various views such as city, courtyard, sea, and street views.
Does the hotel provide parking and what are the conditions?
Yes, there is free parking in a garage next to the hotel. The parking is self-park, and guests use their room key for in and out privileges until 11:59 pm on the day of check-out.
Are pets allowed at this hotel?
Pets, specifically dogs, are allowed on request. Guests need to contact the property for details regarding pet fees and policies. Service animals are also allowed on request.
Is breakfast included and what are the breakfast hours?
Breakfast is served as a buffet Monday to Friday from 06:30 to 10:00 and on weekends from 07:00 to 10:30. It is not included in the room price and must be paid for separately at the property.
What is the distance from the nearest major airport?
The nearest major airport is Newark Liberty International Airport (EWR), located approximately 116 kilometers from the hotel.












































































































