Red Roof Inn PLUS+ South

Friendly staff, pet friendly, moldy room.
My friends and I were in Austin for a group chip and booked our stay here, and I had made a separate booking for my own room. I was only in it for 20 minutes. The room was incredibly humid from the moment you walked in the door and upon further inspection, COVERED in mold. From the bed skirts to the nightstand to the actual bare laminate flooring. The front desk attendant was very sweet though and agreed to have a refund issued, and I was able to stay fortunately able to stay in the room directly across the hall (which was perfectly fine) with the rest of my party to enjoy our trip.

Frustrated
Requested room service for our extended stay and left the room early in the morning as the cleaning crew were on our floor. Came back 2 hours later and room still not serviced. Went to advise front desk and she assured it would be done so sat outside in the heat for another hour…still not done. Went back to front desk upset and was finally done another hour later. Took 4-5 hours to get our room serviced while finding places and things to do. It was very frustrating.

Not a place for family
Ok!
As a family with kids I wouldnt recommend! Mold in corners of room. Ac area also mold. The pool was clean and deepest is 5ft.
In the downstairs 100 hall im sure there's prostition and drug dealing going on towards the end Also those same people leave objects in the doorway to keep the side door open for randoms to enter! We sat outside smoking and seen a whole lot of eveything going on. I think there's a homless camp or entrance to the property by the dumpsters. There was over 100 dead rollie pollies behind our fridge which looked like the hotel was handling that issue but didnt clean it up. I could only plug up either the fridge or mircowave one at a time. I didnt feel it was safe for my kids there but again any hotel is never safe! The beds are HARD!
A plus: NO ROACHS NO BEDBUGS! The floors are hardwood which I love instead of carpet! One of the night employees handled an issue quick and I was impressed! Over all as an adult the hotel was do able and would return but wouldnt return with my children. Its no bad but definitely has some people issues.

Lackluster Service
Had a 3 day stay and asked that the room be cleaned daily, it was not. Asked at the front the front desk for fresh towels before attending a 9 hour outdoor event in 90 degree weather. Returned to room at midnight an housekeeping never came or brought clean towels. Room keys did not work on the second day and had to be reprogrammed.

To say my experience was horrible is an understatement. The hallway smelled like wet dog so bad it made my partner throw up, as well as the smell coming from the AC unit in our room. The room looked nothing like the online photos. Then the toilet tank flooded overnight because of the flap being stuck open and the entire room floor was literally under water. All of my clothes and belongings were soaked with toilet water. The manager didn’t even believe me over the phone and sent a maintenance worker to my room to argue with me about why the toilet wasn’t broken. Unbelievable. Not a single apology or any kind of reimbursement was even offered. All around a very nasty place. Not to mention the whining dogs left alone in just about every room on the first floor. I do not recommend staying here lol.