JW Marriott Austin in Austin

Our stay at JW Marriott Austin in August 2021 was out of this world amazing! From the moment we arrived, everything felt just right. The hotel itself was beautiful and well-maintained, and the staff were fantastic — friendly, helpful, and always trying to get things done as quickly as possible, which made the stay so smooth and enjoyable.

The rooms were excellent — comfortable, spacious, and very well-kept. The pool was awesome, and we loved the Texas-shaped outline in the pool — such a fun and unique touch that really made it stand out. The executive lounge was also great — comfortable, relaxing, and perfect for grabbing a snack or drink after a long day.

Overall, it’s an amazing hotel experience from start to finish. We loved every part of our stay and can’t wait to come back. This is definitely the hotel we want to stay at next time we’re in Austin!

⭐️⭐️⭐️⭐️⭐️

If you’re in Austin and looking for the perfect rooftop vibe, look no further than the rooftop at the JW Marriott. From the moment you step off the elevator, you’re greeted with breathtaking views of downtown Austin that instantly set the tone.

The rooftop pool area is spacious, clean, and beautifully designed — the kind of place where you can truly relax during the day and then transition seamlessly into a lively, upscale atmosphere in the evening. Watching the sunset over the city skyline from up there is absolutely unforgettable.

The service is top-tier — attentive, friendly, and always on point. Drinks are crafted perfectly, the seating is comfortable, and the overall ambiance strikes that perfect balance between luxury and laid-back Austin energy.

Whether you’re visiting from out of town or you live nearby, this rooftop is a must-experience spot. Five stars all the way — I’ll definitely be back! 🌆🍸

Overall, it was a lovely hotel and we will definitely come back. I have to single out one person who made our stay even better. The delightful woman who checked us in, Callie, has a gift for making you feel like she's been waiting all day for you to arrive. Very friendly, efficient, and knows what she is doing. Such a sweet personality combined with smarts and humor. Thank you, Callie. We'll be back because of you!

This was my first time in Austin, and I absolutely loved the city’s vibe an incredible place with so much to offer. I stayed at this location for several days while in town for business and truly enjoyed every moment of my stay.
I was warmly welcomed by a wonderful gentleman named Izack. Despite a few booking issues and complications, he went above and beyond to resolve everything seamlessly. Not only did he upgrade me to a great room, but he also kindly walked me to the elevators an extra touch of courtesy you don’t often see these days.
The location itself is excellent, with a fantastic Italian steakhouse and a perfect sports bar on site. At the restaurant, I was served by a lovely young lady named Angel, who took great care of my table and made the experience even more enjoyable.
Thank you to everyone who made my stay truly special. I look forward to coming back.

Great downtown hotel with a convenient location and a polished, modern feel. Check-in was smooth, the staff were professional, and the room was clean and comfortable. The bed was great, and the overall property felt well maintained.
The only reason I’m not giving 5 stars is that it can feel busy, especially during peak times, and service can be a little slower when the hotel is crowded. For the price, a few small details could be more “luxury” than standard.

Great location! the staff is very attentive and helpful. Would stay there again!

Wonderful stay at JW Marriott Austin for a conference. This hotel was gorgeous, comfortable, and had lots of amenities.

The location is perfect, with easy access to 6th street and Congress. Lots of restaurant options nearby and in the hotel itself!

I had the opportunity to experience the spa as well - wonderful experience - just what I needed!

Special shout out to Jason at the bell desk - thanks for your top notch service the morning of my departure.

Will definitely come back!

I adore this hotel! One of the highlights from the beginning was the valet service—especially Holli! From the moment we arrived, Holli was friendly, professional, and incredibly helpful. She made check-in and check-out seamless and always greeted us with a smile. It’s clear she truly cares about providing great service, and it made a big difference in our overall experience. Thank you, Holli, for going above and beyond—I’ll definitely be back!

We did our annual family staycation right before Christmas. Service was so helpful and welcoming. We checked in and started out night on the 5 floor rooftop with all their Christmas festivities then we walked to zilker for the trail of lights about a 35 minute walk but so doable! We had such a great time! Jason G helped us with our check out!! Highly recommend staying here