Hotel Dodona in Sarande

Location was way to far from the center and the beach connecting to the hotel was unusable. Huge waves kept striking the sand. This mainly because the hotel is right beside a huge lake which connects to the ocean, creating big waves. And im really shocked about the following: this hotel had no handsoap, no toiletroll holder, toilet itself is way too high to sit on, cant properly see myself in the mirror because the bathroom lights are too dimmed and last but not least… The toilet itself keeps breaking (unable to flush).

Also, so sick and tired eating the exact same breakfast each morning because the hotel doesnt provide you with anything different. Im doubting if this hotel even deserves a 3 star.

Where to even begin. It’s really hard to point out the positives of this hotel. The rooms were horrible with no additional amenities such as SOAP. The pool was horrible and disgusting and the beach borderline unusable with the lake merging on the river which you aren’t allowed to cross to go to the actual beach. This is just the basics, the management were HORRIBLE. We came in from a night out only to be met with the manager of the establishment arguing and threatening us at the entrance. In his words translated “I’ll come to your face and show you what’s up”. This happened after their staff claimed that we “did not pay the bill” of £3 which we had already paid for. Only to be met constantly throughout our stay with the staff “monitoring” us despite us having paid every time. He claimed that we were rude and that he’s never had any people stay over and have any problems with their staff. Looking through the reviews you can clearly see that’s false and after pointing that out he further decided to threaten me and teach me “manners”. Embarrassing establishment and I urge all people to AVOID this hotel. There are MUCH BETTER and affordable hotels near by compared to this

We were conned on two different occasions by this hotel and it's disgraceful owner. Firstly, when we arrived we were told they had no knowledge of our booking via Expedia even though I had a confirmation email of the dates and price from them. I had also emailed the hotel on several occasions asking certain questions to which they always replied. There was even one email that thanked us for our reservation which was done a full 10 months before arrival. They then told us they do have a room available which was a twin with double bed, a balcony and a sea view. Guess what.....exactly what we had already booked with them!
They then told us the price which worked out at 164€ more than the original agreed price!!! A complete orchestrated con!
Secondly, the next con was when we dined one evening and were given menus to choose our food. We ordered the same thing at 800 Lek only to go to the till later to be charged 1200 Lek. When I queried this price I was told the menu is wrong.
A list the type of issues we encountered: We had a pipe in the middle of our balcony which came through the wall from the balcony next door, there was mould all over the shower cubicle and tiling, the toilet roll holder was half hanging out of the wall, there was no lock on the balcony door and there was no safe in the room meaning literally anyone could get into the room and steal everything. The toilet stank of sewage with the maid putting bleach down it every day to try and cover up the smell, the lock on the toilet door was missing, only one of the two toilet flush buttons worked, the shower plug hole was full of hairs from previous guests, and the shower head was filthy and looked as if it had never ever been cleaned.
Elsewhere there were loose exposed wires hanging down from walls and ceiling in the corridors, and the wi-fi signal was lost on many occasions.
The pool suction holes on the inner walls had no caps on some of them meaning a child's hand or foot could easily be dragged into it. On one of the handlebar steps you use to get in and out of the pool, one side was completely missing meaning you had to pull yourself out of the pool, and where the other one should of been there was a gaping hole where again you could easily trap your toes. Also, there were always dead flies and insects floating on the top of the pool every morning and a large amount of dirt and sand floating around on it's bottom. I never once saw anyone clean the pool in the whole time we were there.
There are some very steep steps that lead down to the beach where lots of pieces of stone are missing or there are many cracks in them meaning you could easily trip and fall down a long way to the bottom, furthermore, there was also large pieces of the hand rails to the sides that were also missing. This could have catastrophic consequences to a child or elderly person trying to use them! At the bottom of the steps there is a litter bin that was overflowing onto the beach the day we got there and was still overflowing - considerably more - 5 days later when we left.
We were here on a B&B board but we wished we hadn't bothered. The breakfast is only for Albanian or Italian guests and not suitable for any other nationalities as it's not the sort of things we eat. Furthermore, we didn't want to either as there were never any coverings on the food and every morning it was swarming with flies and little insects walking all over it.
With the exception of a young lady who worked at breakfast time and spoke good English, the rest of the staff were rude, arrogant, obnoxious, miserable and refused to smile or greet you. The lady who ran the kitchen (possibly the owner's wife) even went one step further and always looked away when you made eye contact with her. There was one occasion when I tried to fill up my small flask with water from the water barrel in the bar area only to be told by the waiter that it was for staff only. However, I pointed out to him that I had seen numerous Albanian and Italian guests filling their bottles up without him saying anything to them.