Hotels All-inclusive in Bansko

Customer service is good and not bluntly unfriendly like I have found in some Bansko hotels. It's quite a nice place really. yes but only as a second choice to those cheaper hotels which allow free drinks with dinner

We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress)

Top level restaurant: every day for dinner new dishes, all products are good and excellent quality, all products are natural. On the third day stopped myself and did not eat extra

The staff were nice and helpful. The spa and pool are a great asset too, along with their staff and good priced treatments. Food was very tasty and a good selection, but if you only like uk food it will not be for you

Highly recommend this hotel and will definitely stay here again

Upon arrival at the hotel we arrived around 10pm which was quite late check in was easy enough however the receptionist seemed to like she didn’t want to do any work!!! However cause we paid for half board she offered us some sandwiches to be brought up to the room which was nice we were on the 3rd floor and there is 1 lift which isn’t exactly the quickest the floor motion lights take a while to turn...

We were on an all-inclusive package. What we liked the most was the breakfast. Lunch and dinner were quite bad. My boyfriend and I are not picky when it comes to food, yet we were very disappointed

The rooms were clean and comfortable, and the spa area was excellent – with 4 different types of saunas, all spotless and relaxing. The staff were incredibly kind, attentive, and helpful

There was even a misunderstanding with the price (my mistake), and the reception team went out of their way to resolve it fairly and offered me a very considerate rate. Their hospitality made a big difference

For the price, you get amazing value – great rooms, a fantastic spa, and outstanding service. Everything was perfect, and I will definitely come back here again. Highly recommended to anyone visiting Bansko

I had the pleasure of staying at St. George Bansko with my fiancée this week to celebrate her birthday, and I can't recommend it enough! Everything was perfect

A big thank you to the entire staff for the warm and welcoming service!

We enjoyed all the facilities of the hotel

The rooms were good and clean, the Spa was great, the treatments we had were profesional, the food was good with a large variety and most of all the staff was very obliging and helpful always smiling and kind

On the positive side, the food was fabulous, delicious, fresh and lots of variety incl. local dishes like several kinds of banitsa and fresh feta cheese. The staff was also very pleasant

Our friends stayed at a similar apartment in the same building and their pullout sofa was different and very comfortable. We saw poop in the pool and in the jacuzzi

Our apartment faced the backside where there was a major construction going on, lots of construction noise, digging machines, workers, etc

My son came down with an ear infection and one of us adults got another kind of infection from the pool

The rooms are large and had a kitchen. Very spacious compared to the Alpes. The hotel was very quiet when we stayed there in early March. Staff were very friendly and helpful. Wonderful views of the mountains

We weren't in the restaurant but it seemed to be busy each time we passed! Long may this continue and good luck to the new management

Breakfasts were fine too but we mostly left before breakfast because they started at 8. 00 am and the gondola opened at 8. It would have been better if breakfast was at least 30 mins earlier

Just back from a fabulous holiday in bansko with friends and family ( teenagers). We went half board which was great with 5 boys, and the dinners were delicious

It was so handy to have dinner ready when you come down from the slopes hungry. A dip in the huge jacuzzi before dinner was very relaxing for the tired muscles

You can walk to town for bigger selection of food but you will pay more! There was no shuttle bus to the gondola but it’s only 5 min walk to the ski road so plan your rentals then ski down to the gondola or get a taxi direct to the top avoiding the morning queues

The room was comfortable and clean, but the interior and amenities felt a bit dated and not quite at the 5-star standard I was hoping for. The spa and wellness area was decent, but nothing exceptional

We would definitely go back, but if we did, we would hope that they significantly improve their allergy processes!

I stayed at Premier Luxury Mountain Resort in Bansko with high expectations, given its name and rating. Overall, it was a pleasant experience, but I can’t say it lived up to the “luxury” label

Slightest downside, can be slippy around outside heated pool, but once in the pool it very nice and turns a little magical when snowing

The same goes for the breakfast — good variety, but average in terms of quality. It felt more like a solid 4-star hotel rather than a true luxury resort

It’s a nice place for a short stay if you’re visiting Bansko, but don’t expect anything too special or high-end. For the price, I expected a bit more attention to detail and a more refined atmosphere

Bar never seemed to be open though but the restaurant did a roaring trade

The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff

Stayed here as part of 7 day Ski trip to Banko. The managers kept us some food on checkin as the restaurant was closed and were helpful all the way through the stay

Traditional Bulgarian hotel, great location - restaurants, supermarket, gondola. Room with balcony, warm and with comfortable beds. We loved the spa facilities after skiing all day. I would definitely recommend

The spa / pool area is lovely and clean. You could spend a good few hours relaxing in there. The hotel is just located off the main street with bars and restaurants. 5 minute walk to the gondola too

It is also very convenient for the gondola and local shops restaurants. Approx 5 mins walk each morning to Gondala which was brilliant

Perfect venue and amenities, great food. Great view, fresh air and all spa goodies make it a perfect place for a summer or a winter snowy vacation or an stress-free visit 2-3 times a year

The place is very cozy, and the staff is very nice. I totally recommend this place for the great food and drinks, nice staff and the best spa experience in the area. Thank you for this perfect experience Katarino :)

Starting with most amazing part of the journey: “The food!” as it was incredible. Absolutely everything tasted amazing and the quality of products used is top notch

The staff is wonderful and responds quickly to any request for help. Each child receives a robe for the pool and laundry service for their clothes. The food is fresh and delicious, straight from the hotel’s farm

Perfect for kids and great for a trip in any season—summer or winter. Heated pools, saunas, and every facility you could ask for. Every detail in the hotel is done with love and thought for the guests

Animation for kids, the pools and how grouped and easy to reach was amazing. The rooms were clean, the view stunning, and the staff very helpful. Very enjoyable stay during hot summer days

We enjoyed our 3 night stay at this hotel. The all inclusive offer was on point for a pretty low price

Wonderfully refreshed apartments and pool. The sun was shining and the National Park was breathtaking. The hotel/ apartment was first class and looks great after clear investment

The town of Bansko has grown a lot since I last visited 13 years ago and has a good selection of excellent restaurants and great Apres ski, virtually every venue we went to has some kind of live music at some point in the evening

Hotel was busy, but plenty of space to sun worship or take a dip in one of its several pools. Staff on the ball and nice and clear

In contrast to grand hotel bansko, very relaxed atmosphere, you can see the people having fun everywhere thought the hotel, the spa and pools are standard not too fancy or anything, one steam bath one sauna, 2 outside pools and one inside with hot tub

After reading the reviews on trip advisor I was worried about the trip that I had planned to Razlog, but I was really impressed when I arrived. This hotel has had a refurb and the rooms were of good quality

This was an Amazing Holiday in Bansko especially in this Hotel. Great Staff in which I also have to mention: Georgi, Mitko, Toni. They were really nice and Professional

We felt Home ! Food was Excellent too including also the Breakfast. Keep it up and will definetely return !!

Not that good on the cleaning side. The apartment that we stayed is located in building "D", it is spacious enough for a family with maximum 2 children

The good thing is that it is next to the pool, and the activity park. Also they lets us stay with our dog

It seems to lack maintenance and needs some renovation. The Hotel is really at the edge of the village. The walking path from the main road to the hotel at the top is not very safe especially at nighttime

A quite nice hotel that definitely needs renovation! The rooms are spacious bit outdated, the mattresses are quite old and the couch is really hard, my daughter woke up in pain

The hotel is conveniently close to the ski area and nearby restaurants and bars. A huge plus is the convenience store located inside the hotel. The staff is very kind and friendly

It's a very nice hotel for skiers and offers great value for money. Ski shuttle bus run every hour. The room was clean, spacious and warm, with balcony offering mountain views

Breakfast has many options, including choices for those with dietary restrictions. Trip typeHoliday · Couple Rooms5

I liked the hotel, good rooms, there is a balcony, a large pool and a children's pool

Comfortable room, with beautiful view to the mountains. At a walking distance from the village centre and the Gondola. Good breakfast, with a variety attending all a tastes and needs

They offered us free late cheque out, which was extremely useful after skiing. Could use some renovation and additions on equipment (towels, plates and cutlery)

The rooms is very warm and clean! Also the food is very delicious we was half bord but sometimes we eat in the restaurants in the town! Me and my partner decided to go for the hammam package and our two kids had one kids massage each

Nice spacious rooms. The restaurant has delicious food))))

The therapists did an amazing job. The massage, it felt so good and we were very relaxed afterwards. We rentede ski and also we took nice ski instructor from the hotel and we learned very quickly how to ski

If you are looking for a snowboard instructor, Marian Papakoca is the guy. Perfect teacher, even better as a buddy. He made us stand up and drive on our own in just a few hours

It was great. The hotel is super, the food is delicious, the service is excellent, the staff is friendly, I will definitely come again. 👌🎉👍.

Loved it! Only 2 things are down: only one channel in english & no hair conditioner supplied

Besides this, with friends, family, short vacation or just to take your mind off things, coming to this place will be fun and satisfying (for the most part). The restaurant as well as the food was surprisingly quite nice

There is a mini bus that can take you from the hotel to the gondolas but only in the morning so you have to be very careful with the timing or otherwise, if you're late the driver won't wait for you

The service form the reception was very bad. They didn't help us when asking questions and the staff wasn't very pleasant

If you have questions, good luck having them being answered by the staff

This hotel is located at a far distance from the ski center

We reached a compromise with the desk staff. As I said before the desk staff were outstanding on their own, providing a five star service. The worse issue was the restaurant. Drinks machine did not work most of the time

You have more than enough food for breakfast (I guess the dinner was also good since we had a half board) and the lobby had a special vibe. The hotel is worth visiting, I highly recommend it, everything was top quality

Nice hotel with hospitality warm place nice stuff good service drinks and good food . Value for money !!!

If you are all onclousiv you dodnt get free drinks in middle of breakfas ,lunch and diner onpy on meals.But the hotel is nice

Looks premium from the first sight, but it's somewhat poorly maintained. Smells of smoke and dust in the rooms, no central heating (using Air Conditioners for that), not so great meals, diluted with water juices

For Bulgaria the hotel is of good quality. Delicious food, polite staff. The rooms are already a bit where something in need of repair. Jacuzzi not working. Gym is purely symbolic. To the ski lift 1.2 km away.

The staff is very polite, predominantly from Asia, and the housekeepers even cleaned the children's playground, which is a commendable hotel policy! There are many well-built playgrounds for children, and the large area of the complex allows for pleasant walks

As we stayed during one of the hottest weeks of the year, the room temperature was 28 degrees Celsius and there was no air conditioning. However, it was cool outside at night, and the open window allowed for normal sleep

We had a 2 day vacation in the hotel. First of all , all areas we saw were cleaned (even some ladies were non-stop moping water near the inside pool)

A wonderful hotel with the potential to be perfect if the rooms undergo a refreshing renovation

There are 3 warm water pools in perfect condition, with a view! The inside pool is big, well maintained, and has perfect temperature. Our family really enjoyed our stay in this wonderful place

The view from every corner is amazing and breathtaking! We did a shuttle tour around the golf court, and it was mesmerizing! Our kid had lots of playgrounds to choose from - bouncy castle, inside playground, outside playgrounds, kids cinema

What are the disadvantages were seen: 1) the Cleaning was done so himself (on the first day, in General, a dead bug lying on the floor), the bed refueled so that I would not have ran at all 2) the Hairdryer did not work properly (turns off after ~30 seconds of work) 3) the water Pressure in the shower leaves much to be desired Overall, the hotel is fully justified

Restaurant : There are not enough sitting spaces so there is possibility that you will need to wait for someone to get up in order for you to get breakfast or dinner

Lovely hotel about 25min walk from the gondola area, clean rooms mostly friendly staff, cleaners are lovely (1 was super helpful every day and went beyond the call of duty due to a friend - dont ask) lovely views

The rooms are comfortable and spacious. To the city center to go 15-20 minutes. The hotel has fast WiFi, free bus to the lifts, Luggage storage inventory. There is a swimming pool, sauna, Turkish bath

At the reception given bathrobes and Slippers. The food is tasty, left a good impression. + Beautiful view from the window. Very polite, English speaking staff

Nice hotel with good spa and pool but not so clean rooms

Fantastic place! Great location right next to the lift and restaurants and shops. Large clean rooms. Very tasty food. Great area with pools and saunas. Highly recommend! I will definitely come back :)

I’m honest with my reviews! For the price wow this is spot on. 3 Jacuzzis, 2 saunas, steam room, a big pool and an awesome lounge bar with pool tables and more. Great staff and great hospitality

Last time I was here some years ago. The hotel has had a massive upgrade. The rooms are much better, very clean and modern. Only issue in the rooms is the shower drain didn't work good so the water wouldn't flush

The hotel was spotless, and the pool, gym, sauna facilities were incredible. Out of all the destinations and hotels I have stopped in when skiing this one is the best. The staff were so friendly and helpful

Rooms are usually big and comfort. The best of this hotel is its location, very close to the Gondola (lift). Near the building is supermarket, and close to the heart of night life

Me, my wife, dad, and 2 children stopped in this lovely hotel. 2 minutes from the gondola, smack bang in the centre with easy access to everywhere

The hotel is awesome! Nice crew, nice bar and very kind service. They have awesome breakfast and dinner, they have a sauna and a pool. Also you can pay a bit for ping pong or billiard

The hotel is lovely, the pool is amazing, the spa is quite and absolutely enough to have a pleasant stay !:)) As well is close to the old city of Bansko ! Definitely recommend !

Such a nice hotel right next to old town too, the food in the hotel is OK could do with a rethink on combination and level of flavour, but overall really nice place to be.

Just no comment, it has a rating of 9.4

Excellent location and service, but needs renovation. No air conditioning, problem with the door and we changed the room. Nice swimming pool and spa, and beautiful interior design

A nice hotel in central Bansko. Comfy rooms with a cosy lobby bar with a nice fireplace. Good pool and sauna, steam room

Didn’t like the attitude of the staff at the restaurant which was the reason for us to look for other places to eat during our stay

The hotel is excellent , new and comfortable ! The food was very good - very fast room service ( the restaurant was close , due covid restriction )

And above all, it is one of the few hotels that can provide a VIP ski pass, which will save you from the unimaginable queues at the gondola entrance

And above all it is one of the few hotel which can provide VIP skipass which saves you from the unimaginable queues at the entrance of the gondola

Excellent! Very good food, clean, beautiful spa and last but not least, the staff is very kind and attentive to the needs of the customers.

This is a very nice and new hotel. It is very conveniently located near the gondola departure, which is convenient for skiing

Many facilities including pool table, pinball machine, Olympic style swimming pool, sauna. Jacuzzi massage parlour, bar and restaurant. There is also a FREE shuttle bus service which runs constantly throughout the day

Very good hotel with big rooms, clean, good WiFi, good breakfast but far away from the center of Bansko (about 12 km) and the connection with the shuttle bus wasn’t very often .

WOW, Premier Spa centre and hotel, with the most MAGNIFICENT views of the local golf courses PLUS really AWESOME views of the Mountains, all seen from our south facing verandah

Stayed there for a company event. Rooms were very nice decorated and clean. Restaurant is well organized and the food is tasty. Very nice and flexible personnel. The hotel manager was always there when we needed her

Very comfortable and large reception area. There is a ski shop in the spa centre which even does training as well as equipment hire. We came for a month in mid February

Mosr of the staff spoke good English, and the Bulgarian people were very helpful and always smiling. Definitely recommend this centre

I liked it very much, for the personal they were very nice to us and the view is unbelievable, the room had a stair that is pretty nice and the bathroom clean and made out of glass

The hotel amenities were great for both kids and adults! The kids room had a lot to offer and was clean. The staff was extremely polite and helpful

It’s a fantastic hotel with lovely bright rooms, nice pool area, great buffet and very friendly stuff! I can highly recommend to stay there!!!

Spectacular! I will recommend this hotel to everybody I will hear that they want to go sking in Bulgaria

The food was extremely delicious, rich and even a nice variety for vegetarians!

the breakfast is above average. The thermal area in free and really good. The location is a bit far from the center , 15 minutes by foot. Don't have so much parking around, consider that

Staff needs improvement in reception and restaurant but overall it was good

Great time with great view. The room is clean and spacious, and all the facilities work properly (you don't see it in every hotel, unfortunately) All in all 10/10 Would definitely come back to this hotel.

The rooms are very comfy and very clean. Spa and swimming pool was great, but they dont change dirty towels and i didnt see lifeguard. Food and stuff was ok, but can be better

Great value for money, large spacious apartments very clean. Good service the spa is really nice. They have shuttle services from the hotel to the gondola and back

The free shuttle bus to and from the ski gondola was a god send and the drivers always remembered whose skis were who’d and even who was still up the mountain! A super cheap bar and comfy sofa area to relax in

The sofa bed was not great but the beds were all really comfy and the bathrooms/ en suites were great. There was a great range of food both breakfast and dinner

Everyone will feel comfortable while relaxing in the garden or having a drink at the bar. Good swimmers will LOVE the large hotel pool. The food is excellent, we had very good time in the restaurant

The lady at the reception speaks french fluently and is even ready to share with you how she loves the city by offering a guided tour of it. To make a long story short, I had an excellent stay !

I DO NOT AGREE AT ALL with the many bad reviews I read about this hotel before I came to it : everything was OK. Maybe the hotel is not very new but it is clean and in good condition

Another good point is the staff: it is very professional, well-organized and always helpful

It was a beautiful holiday!😀 The food is delicious! The room was big and clean!

Clear room , very good heating , very good breakfast with variety.