Villas in Bansko

Nice spa and convenient for skiing. They have shuttles available to go up to the gondola. Service not the best. Room cleaning not great. No room service. Breakfast was terrible.

Really friendly staff. The room was really warm and the breakfast adequate

I loved it great for the price

Not realy a 4star hotel. Rooms are very small, with small closet which can never fit your and your family's skiing gear (jackets, pants...) breakfast is good, so is dinner. Spa is decent.

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc). The best part of staying at the Kempinski is the...

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc). The best part of staying at the Kempinski is the...

The hotel is really beautiful, with a cozy chalet feel and lovely furniture throughout. I stayed there twice in one month, each time for a long weekend. On both visits, they acknowledged my loyalty status and upgraded me to a nicer room, which I appreciated. During my first stay there was a welcome amenity, but surprisingly there wasn’t one the second time. The staff were friendly overall, though...

The hotel is really beautiful, with a cozy chalet feel and lovely furniture throughout. I stayed there twice in one month, each time for a long weekend. On both visits, they acknowledged my loyalty status and upgraded me to a nicer room, which I appreciated. During my first stay there was a welcome amenity, but surprisingly there wasn’t one the second time. The staff were friendly overall, though...

One of the best hotels in Bansko. The location is superb, rooms are spacious and well equipped with all kinds of amenities. The staff and the overall service are exceptional. The spa and the restaurants are excellent.

I stayed at the Kempinski Grand Arena Bansko for 8 nights. Check-in was friendly and smooth, with a personal greeting from the lady in red. The hotel is certainly showing its age, but it is gradually being renovated. I had a spacious 2-room suite with an additional room, both with a view of the small town. The new furnishings in these two rooms were good. However, even this 3-year-old room was already...

I made booking try phone and even there wasn't specified that I wanted to stay 3 days On second day they keep calling me on the phone. The receptionist (younger one) so rude approach if she is able she will kick you at any time now willing to assist. Th food on HB tasty dpa I good. Transport to gondola be carfull they drop you on one place and you have to reed the small letters that there is different...

We are a family of 2 and spent 5 days at this hotel in early January. We booked a studio and a family of friends with 2 kids booked an apartment. The first impression was nice, as the lobby looks amazing. But once we got to the rooms we were unpleasantly surprised, as they don't look like in the pictures. The bathroom is extremely small and very far away from a 4-star rating. Also, the lobby bar waiter...

Organized a training at the hotel, the atmosphere was cozy and professional; the rooms, views, and location were amazing; food was awesome (also the vegetarian food was diverse!); but most of all staff was super friendly and helpful! Everyone in staff! The housemaids, the receptionists, the restaurant managers, the barmen. Thank you!

An excellent choice to stay. The hotel is out of Bansko, on the way to the mountain, the area is quiet, with great views and nice. The kids could walk around and have fun in the nature. The hotel has a spa area and a pool (depth 1.30m all around). The breakfast buffet has everything you will need for a full breakfast. The staff is smiling and helpful. The hotel is kids friendly, only have to be careful...

My experience at Hotel Green Life Bansko was absolutely fantastic from start to finish. The front desk staff were incredibly polite and welcoming, making us feel right at home the moment we arrived. The check-in process was smooth and efficient. The breakfast offered was excellent—delicious, varied, and beautifully presented, providing a perfect start to each day. The hotel boasts a spacious parking...

I had the most fantastic time in Green Life Bansko. I got a bit scared about what to expect after reading the reviews on trip advisor. So when we arrived I was pleasantly suprised! The room was clean and very nice, exactly what you would expect of a 4 star hotel. The reception people were very friendly and helpful even tho I was asking a tone of probably stupid questions, always willing to help no...

Amazing 5star hotel !!!! From the warm welcome, huge, warm rooms and gorgeous spa area to the most delicious dinners and breakfasts we couldn’t ask for more ! Absolutely, the best ski hotel. Free shuttle bus from 8am, outdoor pool while it’s snowing was a cherry on top. Food was well spiced and always very tasty. The real honey for breakfast, fresh pancakes, omelettes. Rooms very warm, we had...

good hotel with a lovely spa, location wasn’t too great and seemed a bit far from the slopes

New ,renovated and rebuilt.still working on renovation but it’s going to be the best hotel in Bansko.

I stayed at Premier Luxury Mountain Resort in Bansko with high expectations, given its name and rating. Overall, it was a pleasant experience, but I can’t say it lived up to the “luxury” label. The staff were friendly and professional, and the location is great — close to the mountain and the town center. The room was comfortable and clean, but the interior and amenities felt a bit dated and not quite...

The hotel is lovely, our bedroom a bit tired and dated, but large. Our 13 year old daughters bed was more like a camp bed with an uncomfortable mattress, our bed was fine. The room was very warm but we were able to turn the temperature down. The shower was excellent and hot. Nice to have the little extras, bath salts, dressing gowns and slippers. We arrived late at night, missing the dining service...

We stayed at this hotel for a week in March 2025 during our ski trip. The hotel is decent, but it’s quite dated compared to some of the newer hotels on the main street (Pirin Street). The spa is great, with a nice sauna, steam room, pool, and jacuzzi. The breakfast was average, offering a typical hot food selection and a good variety of fruits. However, the service at this hotel was the most disappointing...

The hotel is fine if you’re arriving by car. However, I arrived by bus, and it’s about 3.5 km uphill from the bus/train station and around 2.5 km from the city centre. The biggest downside for me was that the showers in the sauna/pool area were out of order. It’s hard to understand how guests are expected to use the sauna without functioning showers, people were going straight from the sauna to the...

Excellent choice for off the season skiing or vacation. Location is away from noise and traffic, apartments are quite big and with option for self cooking, pool is big and in very good condition. This was my second visit and definitely will come back again.

Everything is perfect. Very clean and luxurious.

Great Stay! Only minor negative is the location which you need to use the shuttle to get to town, and it's not quite early enough to beat the heavy gondola queue. Ultimately you trade location for facilities which are excellent. Used the spa and pool every day, and enjoyed breakfast and dinner! Staff were incredibly helpful and friendly, rooms were clean spacious and well equipped. Would be willing...

Excellent value for money hotel

Overall, it was good It was pretty good. On the upside, The room was clean, the staff was nice and responsive, the view from the window was great, there was a pool and a jacuzzi which were good. On the downside - the mattresses were not very comfort and the resturant quality was somewhat below average (maybe because we were in the offseason, but still).

Great location. Friendly staff. Large pool, nice Roman bath. The exercise machine is broken.

It's located a little way off the main street, Pirin Street, making it convenient for sightseeing and dining, but it may be difficult to get there by public transportation. It tends to get crowded during breakfast hours.

Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value.

I was on a short ski vacation with my son. The hotel is in a wonderful location in the centrum of Bansko. The spa center is very basic and needs renovation. The breakfast is sufficient for a passing grade.The hotel has an excellent shuttle bus service. The entire staff was very pleasant and kind. Around the hotel there were plenty of national restaurants. In short: the hotel has an excellent price...

We had a good experience staying here. Yes the hotel is a bit tired but our room was clean, the spa facilities were great! There is a huge swimming pool, sauna and steam room which were clean & fabulous to use after a days skiing. The pool always had someone in attendance. It was never too busy. The staff were friendly and helpful. 5 mins Walking distance to the old town & about 13 to the slopes....

We spend 7 days in this hotel ! It was ok, not 4 star for sure , but ok . Location was good , driver who brings you to gondola as well ! Swimming pool was nice and warm , sauna didn’t work :( In room was nice and warm , good view . Pillows are a bit small , but it’s ok . They also gave us 10% discount for equipment rental . In general we had good experience , just not 4* .

The staff was really nice. The food was very delicious. The lobby bar was cosy and comfortable, there was also a small place with children facilities, which was great for us. The price was fair. Only the pool and the Spa Center were not very clean and there was a smell of moisture. The kids got some alergic reaction. Except this we were very happy staying there.

We stayed at the hotel for 2 nights and had a wonderful experience. The breakfast was very tasty, with a wide variety of options to choose from every morning. The room was big, comfortable, and very clean, with an excellent mountain view. The hotel offers a large, free parking area, which is very convenient. The location is great — close to the center of Bansko and also near the ski center. Hotel...

During our stay, we experienced several maintenance and service issues that caused concern. The swimming pool area requires urgent attention, as the floor drains are damaged and have sharp edges. Unfortunately, my children slipped and their legs went into the broken drain; thankfully, they only sustained minor scratches, but the situation could have been much more serious. Additionally, the room cleanliness...

We were here two years ago when we discovered their restaurant and this is definitely the highlight of the hotel! They have the best bulgarian food in Bansko. Two years later, we are back in the restaurant enjoying chicken kavarma, kebabcheta with lyutenitsa, french fries with sirene (white cheese) and ayran - all very delicious, smiling personnel and good prices! 5 out of 5 for the restautant!

It was a real pleasure to be a guest in this wonderful hotel. The room was more than amazing, the whole hotel, all the rooms were warm all the time. You have more than enough food for breakfast (I guess the dinner was also good since we had a half board) and the lobby had a special vibe. The hotel is worth visiting, I highly recommend it, everything was top quality.

Ι love this hotel!the service,the room & the food is excellent!you provide all types massage!!I recommend you!!💕

We had a nice 3-day family trip to Bansko, and the Pirin Golf Club was an ideal stay for my family. I will definitely go again and recommend it.

The apartment was very clean and well-equipped. The only downside was the bathroom. The shower wasn't tidy, and there was water everywhere in the bathroom. The resort itself is truly magnificent.

Great resort, service could be improved. The resort is great, and our accommodation, the lake house, was very nice, it had great views, but the bed was horrible, very very uncomfortable and made a lot of noise, it is time to change it. The reception was average, it is incomprehensible that there are so many people and none of them speak any Spanish, explanations of the services were just enough, if...

The space of the complex. It’s huge with a lot of different properties to choose from. there are a lot of green meadows. It’s perfect for people with dogs (which was the main reason for my choice). The breakfast was great with a lot of options. The SPA Center was also good.

Our family of four (two young children) travelled to this hotel for 7 nights. We enjoyed every moment of our time, Our favourite moments include sitting on the balcony watching the stars and breathing in the fresh Mountain air! The views were spectacular. The indoor pool was lovely and warm, lots of space to have fun splash about or simply relax. The menu in the restaurant is very affordable, tasty...

This hotel, is perfect for families. The room was spacious has everything you need. The shuttle to Bankso is great. Used the resteraunt for dinner and so reasonably priced and great quality. The pool was a huge hit for my 6 year old and the park. Perfect views from the room

My friend and I visited this hotel for the first time on New Year’s Eve 2026, and we truly enjoyed every minute of our stay. The rooms were cosy and very clean, the steam bath and sauna were excellent, and the food was abundant, diverse, and genuinely tasty. However, the real strength of this place is its staff. Everyone was friendly and helpful, not only professionally trained and polite, but also...

The resort is located in a beautiful and peaceful area, very close to Bansko village, with easy access to the ski lifts that take you straight to the snow-covered mountain. The hotel also provides a free shuttle van to Bansko, which was extremely convenient. The driver was excellent, professional, and always punctual. The food was outstanding — fresh, tasty, and well-prepared every day. Breakfast...

The resort is located in a beautiful and peaceful area, very close to Bansko village, with easy access to the ski lifts that take you straight to the snow-covered mountain. The hotel also provides a free shuttle van to Bansko, which was extremely convenient. The driver was excellent, professional, and always punctual. The food was outstanding — fresh, tasty, and well-prepared every day. Breakfast...

The food is limited, it’s not like what we pay for all inclusive. When we book the room we asked for one bed but they are two separate. The hotel’s waiter give us a towels that are torn.

The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff. Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer. This place deserves...

We had an amazing experience at Hotel Tanne. The apartment suite was spacious and comfortable beyond our expectations, clean, with gorgeous views. Breakfast freshly prepared. Even though we were the only guests for some days (staying in low season) we could use all the facilities, heated pools and the variety of saunas. The staff were friendly, kind and available. A short walk to the center. Strongly...

Stayed here as part of 7 day Ski trip to Banko. The managers kept us some food on checkin as the restaurant was closed and were helpful all the way through the stay. They asked if they could put on different food for dinner in the evenings as we didn’t always eat in the Hotel as we were meeting other friends. The rooms were comfortable and clean, breakfast was great and the pool and sauna was just...

Traditional Bulgarian hotel, great location - restaurants, supermarket, gondola. Nice breakfast&dinner. Room with balcony, warm and with comfortable beds. We loved the spa facilities after skiing all day. I would definitely recommend.

We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room and whole hotel is lovely, very cozy and feels...

Amazing hotel, perfect stay for a ski holiday We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room...

The hotel is very nice and conveniently located, making it a great choice for any stay. However, what truly made my experience special was the staff. They were incredibly kind, attentive, and welcoming throughout my visit. Their professionalism and warmth turned my stay into something truly wonderful and memorable. I would definitely come back again! Perfect for kids .

I joined the Lucky Bansko Fit and Wellness program starting on April 17, and I can honestly say it was much more than a weight loss program — it was a true reset for both body and mind. From the very first day, I felt the high level of professionalism, excellent organization, and individual attention to each participant. The program is very well balanced, combining outdoor activities in nature, wellness...

Thank you for the wonderful Easter holidays! As always, Aparthotel Lucky Bansko charmed us with its personal touch, care, cozy atmosphere, delicious food, and great program! Our whole group had an unforgettable Easter. We got to know the local tradition of dyeing eggs, as well as the local way of life and culture. It was truly charming to see how members of the Lucky Bansko team took part in all activities...

Everything was amazing! The staff are very kind. The room was clean. This was’t our first visit, and it won’t be our last.

The hotel was wonderful, but what truly stood out was the exceptional staff. Mr. Millen, Mr. Ismail, Mr. Ahmad, Mr. Ivan, Mr. Konstantin, and Miss Anna, Miss Irina, and Miss Viktoriya were all extremely polite, friendly, and highly professional. They made us feel genuinely welcome from the very moment we arrived. I strongly believe that such a warm and friendly atmosphere is the result of excellent...

We had a massage by Yulia and it was great, very pleasant and caring. Great value for money, very recommended

Our stay at the Grand Hotel Bansko was extremely pleasant. The room was spacious and very clean, the food – plentiful and extremely tasty, and the SPA center was truly impressive – modern, well-maintained and ideal for complete relaxation. We would be happy to visit again!

An exceptionally pleasant experience at Grand Hotel Bansko! The hotel offers excellent conditions for a relaxing stay - the rooms are clean, cozy, and well-equipped. The staff is friendly, professional, and always ready to help. The SPA area is of a high standard, and the new facilities contribute to a truly relaxing experience. The food is raznoobrazna and delicious, and the atmosphere is calm and...

At Grand Hotel Bansko, attention to detail and comfort are evident throughout the overall concept. The hotel offers a good balance between active pursuits and opportunities for relaxation. The environment is pleasant and well organized. It is a suitable choice for different types of tourists. The hotel provides excellent conditions for a family vacation, with amenities appropriate for both adults...

We spent a weekend with friends at Grand Hotel Bansko and were genuinely pleasantly surprised. The biggest “wow” for all of us was the new Pulse Therme SPA center. It’s not just the size that impressed us, but also the actual facilities — especially the salt thermal zone with the warm mineral pool and the aroma sauna, where short steam rituals are held throughout the day. We also loved the large hydromassage...

Our stay at Grand Hotel Bansko was truly wonderful. The rooms were spacious, clean, and very comfortable, offering everything needed for a relaxing getaway. The staff was friendly and attentive, always ready to help with a smile. We especially enjoyed the spa facilities, which were well-maintained and perfect for unwinding after a long day. We loved the thermal pools. The breakfast selection was excellent...

Spent the weekend with my family. The new SPA is amazing - feels like the little brother of Grand Hotel Therme haha. Rooms were clean, staff was excellent and so was the food. As overall it’s probably the best place to stay in Bansko for SPA and skiing.

Beautiful hotel, a little further out from the Gondola but the shuttle bus service is spot on. It’s a short which is actually quite nice on the legs after a full day of skiing.. Staff are super friendly, Spa is beautiful - worth going for the Spa alone! Would definitely stay here again!

Everything was wonderful – the staff was friendly and helpful, the spa was very nice, and the food was excellent. We truly enjoyed our stay and would definitely come back again.

The rooms are very spacious, and the spa facilities were excellent. We enjoyed the delicious food and the nice lounge area, perfectly situated next to the kids' playground. It was ideal for a couple of retreat days. Finally, the staff were incredibly friendly, and I would like to offer a special thanks to Banko at the front desk.

Our family stayed there for a week. We had booked an apartment with a king bed and a pullout sofa. The pullout sofa was super crooked and uncomfortable and made a terrible noise at the slightest body movement, my baby girl kept waking up every time I sat down or moved in bed. Our friends stayed at a similar apartment in the same building and their pullout sofa was different and very comfortable. I...

We were a family of 10. We enjoyed all the facilities of the hotel. The rooms were good and clean, the Spa was great, the treatments we had were profesional, the food was good with a large variety and most of all the staff was very obliging and helpful always smiling and kind.

The Hotel is really modern and nicely decorated. If you are skiing, there is a bus to the gondola every 15 mins in the morning and back in the Afternoon. The staff are lovely and there is a very relaxing bar area with great cocktails. The spa is really nice with an outside thermal pool and a sauna which looks over the mountain. We did not eat in the evening. I have two areas of feedback. One is that...

Overall a nice experience but not a 10/10 My pros and cons after spending one night: + Very friendly and helpful staff in all facilities + Decent breakfast + Modern and clean rooms + Great inside spa facilities - It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open. Jacuzzi out of water and pool covered with tarp - Lazy in-room AC - Small...

Beautiful hotel! The location is perfect as across the street starts downtown & ski lift is near by! I love the views from the room! Super beautiful! The one downside is the inside accessibility in regards to getting to your room, there are a lot of stairs up & down leading to rooms. Beautiful rooms & staff is super nice!!!! The buffet was awesome as well! Definitely recommend!!!! I will be returning...

Nice hotel with nice room and balcony. Many steps and corridors, but ok once you get used to it. Bathroom needs a sliding door as access is very limited.

Great overall Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.

Nice stay A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.

The location is very good. Just outside the hotel is a commercial street full of restaurants and souvenir shops.

Extremely professional and friendly hospitality at the same time, rooms in outstanding condition and delicious food (the hosts prepared incredible delicious food). Really helpful staff.Can’t ask for more than that.

Great accommodation, very kind hosts, it was pleasure to ne there

Nice people. Family business. Speak French and English. Welcoming and very polite. Tell them what you want for breakfast and they will try please you. Inside the yard parking! Very safe. Heating during winter!

Very budget friendly 3 stars hotel

Placed in a quiet area, outside the city center. Supermarket or coffee shop nearby, free parking 🅿️. Decent breakfast. Friendly staff.

For us it was a very good choice for 1 night on the way to vacation in Greece. A decent breakfast.

Perfect budget friendly Hotel in Bansko. Stayed fir a weekend ski trip, its the bottom end of town but run 3 shuttles morning and afternoon to Gondola. A taxi is between 12 and 14 Lev to get into the main bar and restaurant areas (thats £6/7 ) Place was clean and tidy, breakfast was more than amble. Staff were very friendly and helpful.

Reception staff very welcoming and friendly so made a lovely first impression.We also had tea at the hotel which was chicken and vegetables . Breakfast was interesting and not to our taste.Towels were hard but rooms were very nice and bed was comfortable. There was also a fridge in the room and the hotel was close to amenities.

Nice and cosy place. Frendly housekeeper

we spend only one night there ,but everything was fine .The SPA and the food were great

Friendly staff. The food was good and the SPA also. We sped great time with my boyfriend

During our visit we have had a fantastic experience in the wellness spa centre. The massages from Nadya and Asen were above of any expectations and incredible professional, and very important after skiing.

Great apartments .. family of 6 3 bedrooms 2 bathrooms Access to pool gym sauna .. all great we self catered , ate out twice .. all very reasonable Bansko perfect for beginners intermediate and good skiers ! Beautiful place , something for everyone

I originally booked just one night at Saint George Hotel, but ended up staying for three nights because the experience was so good. The rooms were clean and comfortable, and the spa area was excellent – with 4 different types of saunas, all spotless and relaxing. The staff were incredibly kind, attentive, and helpful. There was even a misunderstanding with the price (my mistake), and the reception...

The hotel was nothing special. We were on an all-inclusive package. What we liked the most was the breakfast. Lunch and dinner were quite bad. My boyfriend and I are not picky when it comes to food, yet we were very disappointed. One evening there was a themed Greek night — it was more or less okay — but the Bulgarian night was shocking. We ended up having bread, salami, and cheese for dinner. The...

Overall a really good experience. If you come here expecting the Ritz then you will be disappointed but we found the hotel to be excellent value for money. The rooms are spacious, clean and everything was working well. The beds are comfortable and bedding and towels were changed everyday. The hotel has a nice swimming pool, sauna and steam room which was a nice benefit after a long day skiing. We stayed...

Room, and the toilet, or specifically toilet seat, could be much cleaner. Toilet seat had "desinfected" label on it, but was dirty. Cups left by the kettle still had coffee on them🤢. We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress). The Hamam and Sauna...

I loved this hotel. We stayed in March in a deluxe 2 bedroom suite which had a great view and very comfortable. The beds were comfortable too. It is a great location for the ski lift and a walk into Bansko town. The staff were nice and helpful. The spa and pool are a great asset too, along with their staff and good priced treatments. Food was very tasty and a good selection, but if you only like uk...

Top level restaurant: every day for dinner new dishes, all products are good and excellent quality, all products are natural. On the third day stopped myself and did not eat extra. It was hard to stop myself. Nice hotel with its own underground parking, spa and sky rental.

The location and the Food are the only good things about this hotel. If you only interested in the minimum place to sleep and have breakfast then choose this places to stay, otherwise look somewhere else! The rooms are bare minimum, we booked one room with a double bed and a second room with two single beds, we got two double beds and forced one of the members to sleep on the couch in the living room...

We had a great stay at Casa Karina Bansko! The rooms were clean but quite tired and could use some renovation. The staff was friendly and always ready to assist with any request. The kitchen was excellent, offering a varied and delicious buffet, but unfortunately, no water was provided for dinner. The location is perfect, just a short walk to the ski lift and close to restaurants and shops. I recommend...

Very good place. It can be a little hot at night.

A beautiful, clean, cozy, comfortable and well located hotel with amazing hospitality and staff! Human attitude towards our small dog!!! Highly recommend and will be back!

Pretty nice hotel, not very far from the ski resort, very nice employees, but 100euro/night pretty to much for the room, I'd stay in much better conditions at this money, the room is very basic, safe is not working, the bed and courtains are from 1990, and the list goe's on...

Wonderful place to stay and relax

Top hotel very nice spa and pool 🐧

Hotel in old city Bansko smol streets decorate very nice but with out children room too much noise around of the Hotel.

The hotel in general is high value for a very affordable price: nice SPA centre, with the best Hamman I know so far, good airco, 24 hours reception, variated and complete breakfast, free parking space nearby. Good location away from the big noise and yet close to the centre (walking distance). Very helpful and friendly staff, they all speak well English.

Amazing value for money! Great location, right in front of a big park and a few minutes walk from the center. Big comfortable rooms with everything needed. Breakfast and dinner were great. Spa is decent with a small heated pool, big sauna and steam bath. It needs a bit of renovation though. There is a nice child's area. Overall the hotel is a perfect place for a cheap getaway with the children.

This hotel is great value for money. I liked the SPA a lot, they have a very good Hamman. 24 hours reception, it is located away from the big noise but still close to the centre (walking distance). Very friendly and English speaking staff. Free parking space close by. Variated breakfast.

Rooms definitely some upgrade. Friendly stuff at the reception, but not so at lobby bar. Breakfast was nice as was the SPA!

It was a wonderful experience! I couldn’t believe how good the food was! The saunas and the spa worked perfectly! Everything for an excellent price! I definitely recommend!

We only stayed there for one night with our children(15 yo and 10 yo). The room was spacious. They each slept in an armchair bed and I can say the king bed was really big. I give 4 stars because at the bathroom the bathroom faucet was a little bit broken and the furniture seems outdated. In the morning the breakfast was okish...except the coffee. It was just like the ones you take from those tired...

Refurbished apartments and a fantastic wellness centre. An absolutely lovely stay

Wonderfully refreshed apartments and pool. The sun was shining and the National Park was breathtaking. The hotel/ apartment was first class and looks great after clear investment. Hotel was busy, but plenty of space to sun worship or take a dip in one of its several pools. Staff on the ball and nice and clear. I recommend a stay or two

After reading the reviews on trip advisor I was worried about the trip that I had planned to Razlog, but I was really impressed when I arrived. This hotel has had a refurb and the rooms were of good quality. They were clean comfortable and very warm. The photos are accurate it is a lovely place and of a much higher standard that some places I have stayed in whilst skiing in the alps. The buffet...

We enjoyed our 3 night stay at this hotel. The all inclusive offer was on point for a pretty low price. Food was okay, you get to choose from a variety of options, but most of the options are the same everyday with some small changes. Most of the staff is generous, but there should be more employees especially in the restaurant bar. The pools and spa center are great. Outdoor pool should be a little...

A very clean hotel, kind staff, good food. Great for both children and adults.

Good food and good variety of international and local wines, the a la card restaurant "ENOTEKATA" IS REALLY GOOD PLACE!!!