Hotels with heated pool in Bansko

We arrived by mistake 15 min earlier to openi g time of the restaurant for dinner and again you will almost get killed at the beginning. Later they calm down as I apologized

We are a family of 2 and spent 5 days at this hotel in early January. We booked a studio and a family of friends with 2 kids booked an apartment. The first impression was nice, as the lobby looks amazing

Overrool friendliness of staff very poor no all there are some willing to help but some as I mention they will kick you out just not to border them with any questions

Transport to gondola be carfull they drop you on one place and you have to reed the small letters that there is different pick up point to go back to hotel

I think the mentality of the staff is same as it was in the 90th no matter they progress in EU hospitality is stuck in somw post Bulgarian Era

But once we got to the rooms we were unpleasantly surprised, as they don't look like in the pictures. The bathroom is extremely small and very far away from a 4-star rating

The indoor pool was lovely and warm, lots of space to have fun splash about or simply relax. The menu in the restaurant is very affordable, tasty, something for everyone

This is our second time, we would absolutely come back a third. I recommend this hotel for family’s has something for everyone and so welcoming. The shuttle bus to and from the gondala was perfect

Friendly staff and comfortable apartments. Free Wi-Fi everywhere and fantastic views. There is an indoor pool and jacuzzi, a games room and a gym. Highly recommended.

Our family of four (two young children) travelled to this hotel for 7 nights

What truly makes this hotel stand out is the human connection: the relationships between staff and guests create a friendly, family-like atmosphere in which you feel comfortable, genuinely welcomed, and warmly accepted — an atmosphere that makes you want to return again

We enjoyed every moment of our time, Our favourite moments include sitting on the balcony watching the stars and breathing in the fresh Mountain air! The views were spectacular

The spa was just what you needed after a day on the mountain, heated pool, large jacuzzi, 3 saunas, 1 steam room, ice machine, Russian Baths chilling area (robes provided)

The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff

Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer

The rooms were comfortable and clean, breakfast was great and the pool and sauna was just what was needed each day after a day on the slopes. We were a family group of 8 and we would all stay here again

The spa / pool area is lovely and clean. You could spend a good few hours relaxing in there. The hotel is just located off the main street with bars and restaurants. 5 minute walk to the gondola too

Even though we were the only guests for some days (staying in low season) we could use all the facilities, heated pools and the variety of saunas. The staff were friendly, kind and available

It’s not just the size that impressed us, but also the actual facilities — especially the salt thermal zone with the warm mineral pool and the aroma sauna, where short steam rituals are held throughout the day

The spa area is simply stunning – multiple pools, saunas, and relaxation zones that allow you to completely disconnect from everyday life. The massages were divine and truly therapeutic

We also loved the large hydromassage pool with different water-jet zones — you can literally get a full water massage without having to wait

The hotel provides excellent conditions for a family vacation, with amenities appropriate for both adults and children. The food is varied and well balanced, contributing to the overall enjoyable experience

The staff barely speaks English. The giant spa area with circuit of many saunas, Hammam, Steam bath, warm pool with jet strong yet, jacuzzi. Very clean , always someone dry the floor

At Grand Hotel Bansko, attention to detail and comfort are evident throughout the overall concept. The hotel offers a good balance between active pursuits and opportunities for relaxation

The beds are comfortable and bedding and towels were changed everyday. The hotel has a nice swimming pool, sauna and steam room which was a nice benefit after a long day skiing

We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress)

We stayed in March in a deluxe 2 bedroom suite which had a great view and very comfortable. The beds were comfortable too. It is a great location for the ski lift and a walk into Bansko town

Again if you are expecting a high end restaurant meal then you will be disappointed but it was exactly what we were looking for. Overall for the money we paid I couldn’t fault it and would hapilly return

Room, and the toilet, or specifically toilet seat, could be much cleaner. Toilet seat had "desinfected" label on it, but was dirty. Cups left by the kettle still had coffee on them🤢

We stayed half board and found both the breakfast and dinners to be good quality home cooked food, with a nice selection of meats, vegetables, salads and desert

Hotel was busy, but plenty of space to sun worship or take a dip in one of its several pools. Staff on the ball and nice and clear

In contrast to grand hotel bansko, very relaxed atmosphere, you can see the people having fun everywhere thought the hotel, the spa and pools are standard not too fancy or anything, one steam bath one sauna, 2 outside pools and one inside with hot tub

Refurbished apartments and a fantastic wellness centre. An absolutely lovely stay

Wonderfully refreshed apartments and pool. The sun was shining and the National Park was breathtaking. The hotel/ apartment was first class and looks great after clear investment

The town of Bansko has grown a lot since I last visited 13 years ago and has a good selection of excellent restaurants and great Apres ski, virtually every venue we went to has some kind of live music at some point in the evening

Most of the staff is generous, but there should be more employees especially in the restaurant bar. The pools and spa center are great

We travelled with car,parking places available for free. Food was good,nice Spa but as mentioned people make difference with their positive attitude and that’s premium at this hotel. Many places to eat and drink around

Wonderful location,while closed to all restaurants and bars it’s also away from the noise. The staff is friendly and very helpful,so is the management. Hotel is walking distance from Gondola,has also shuttle from-to

Food, Spa, toilets in restaurants were dark, for three days, no we are not changing towels. Staff were very helpful

A very pleasant and comfortable place to stay, with warm and welcoming staff. Ideal for families seeking a peaceful and quiet environment

The spa was wonderful, had 3 saunas( standard, hammam and a special salt sauna) the pool is not deep but enough to relax and perfect for kids

Conveniently located close to the main road, and the hotel provides transport to and from the Gondola for added convenience

The spa area was excellent, and the heated pool was especially enjoyable, perfect for relaxing while taking in the mountain scenery

The amenities are clearly the real strength of this hotel, designed to help guests fully unwind and appreciate the natural surroundings

The staff were warm, welcoming, and very attentive, which made our stay even more pleasant. Food prices were reasonable and met our expectations, good quality without being overpriced

The staff, the cleanliness, the talented chefs, and the stunning view all contributed to our memorable experience. It's a 5-star gem, and we're eagerly planning our return for another enjoyable stay

We stayed at Katarino Spa Hotel in Razlog, Bulgaria for just one night, and honestly, we wished we had extended our stay

We visited for a second time and didn't leave disappointed! Everything was perfect. Clean rooms, spa and pools, perfect service and very nice hotel staff. And the food is great too with a lot of locally produced products

We left with good impressions. Warm rooms, warm pool, helpful staff and a manager who watches over everything and takes care of even the smallest detail

The rooms are very varm exelent food warm pool for kids and adults i recomend it to anyone

Nice rooms,good food,good pool,and very rude stuff!!

The food was very tasty and service in the restaurant is polite and quick. The hotel Manager was also very helpful. The hotel has two pool and two saunas, which is a must to visit

The Green Wood hotel is a great place to stay. Me and my husband stayed at the hotel for two nights and everything was brilliant, staff were lovely and professional, the room was very nice, the food was excellent

The hotel staff is very friendly and professional, the rooms are very clean, the food is also good and varied... I highly recommend this hotel for a peaceful stay and I especially thank Maxim the receptionist...

10 minutes walking to the town center and gondola. Hotel is clean and the service is great! Spa was really helpfull after skiing. I would definetelly stay here again if i visit Bansko again

The hotel had everything we needed. Staff were friendly and helpful in broken English. All we had to do was ask for a lift up to the slopes and the mini bus would take us up

Great place for the many 👌 have nice personal, nice food and good spa center. I recommended for everyone, they have a shuttle every day to the ski center. The ski center is located 2km from the hotel.

5 minute drive or 30 minute walk to the gondola. The hotel is situated away from the main resort in the quieter part of town which was great to get away from all the noise but still be relatively close

Breakfast is very basic and not tasty, but staff is really friendly and helpful. The pool outside is clean and the garden is beautiful. Parking is small and most of the time full

Some of staff have a grasp of English and all of them have been pleasant. A little out of the busy town, but fine if your main focus is a nice base to relax after a day in the mountains

Many facilities including pool table, pinball machine, Olympic style swimming pool, sauna. Jacuzzi massage parlour, bar and restaurant. There is also a FREE shuttle bus service which runs constantly throughout the day

The staff is friendly, professional, and always ready to help, which makes you feel welcome from the first moment. The location is quiet and peaceful, perfect for rest, yet still convenient for exploring the surroundings

Christmas meal which was supposed to be special, actually was not. The pool was clean, at good temperature but with too much chlorine (it smelled more than usual at least)

We stayed 2 nights. The distance from Bansko Gondola is about 10 km. The room is so huge. But the bed is low and soft. The breakfast is enough and also hotel lobby and bar arw so cool.

TERRA Complex Hotel A wonderful place for a relaxing stay. The hotel is clean, modern, and very well maintained. Rooms are comfortable and spacious, with great attention to detail

WOW, Premier Spa centre and hotel, with the most MAGNIFICENT views of the local golf courses PLUS really AWESOME views of the Mountains, all seen from our south facing verandah

The rooms are very comfy and very clean. Spa and swimming pool was great, but they dont change dirty towels and i didnt see lifeguard. Food and stuff was ok, but can be better

The location of the hotel is great and everything is clean and comfy. Free transfer to and from the gondola with Mak Mak who is a great guy. Kids are very loud at the pool area and the jacuzzi is occupied for very long

Third time in this hotel. Excellent lokation, they have shutlle bus but you can walk to gondola in 5 minutes. Rooms, stuff, food, spa, everything was very, very good. We hope to come again next year.

First impressions were good although there is no reference to parklands hotel and pool, which is what we booked, it's actually parklands aparthotel. The rooms are really great no complaints at all so far

Great time with great view. The room is clean and spacious, and all the facilities work properly (you don't see it in every hotel, unfortunately) All in all 10/10 Would definitely come back to this hotel.

Stayed here with my wife a whole week. Extremely clean, nice service. Most of the surrounding hotels are not operational, so the spot is very quiet. if you are looking for a quiet vacation, that is

Ultimately you trade location for facilities which are excellent. Used the spa and pool every day, and enjoyed breakfast and dinner! Staff were incredibly helpful and friendly, rooms were clean spacious and well equipped

Excellent choice for off the season skiing or vacation. Location is away from noise and traffic, apartments are quite big and with option for self cooking, pool is big and in very good condition

It’s hard to understand how guests are expected to use the sauna without functioning showers, people were going straight from the sauna to the pool while still sweaty

Great Stay! Only minor negative is the location which you need to use the shuttle to get to town, and it's not quite early enough to beat the heavy gondola queue

This was my second visit and definitely will come back again

Everything is perfect. Very clean and luxurious.

The apartment was very clean and well-equipped. The only downside was the bathroom. The shower wasn't tidy, and there was water everywhere in the bathroom. The resort itself is truly magnificent.

We had a nice 3-day family trip to Bansko, and the Pirin Golf Club was an ideal stay for my family. I will definitely go again and recommend it.

The resort is great, and our accommodation, the lake house, was very nice, it had great views, but the bed was horrible, very very uncomfortable and made a lot of noise, it is time to change it

The reception was average, it is incomprehensible that there are so many people and none of them speak any Spanish, explanations of the services were just enough, if not almost none

The meals were very good, especially breakfast and dinner, the lunch buffet was very sparse

Great resort, service could be improved

I joined the Lucky Bansko Fit and Wellness program starting on April 17, and I can honestly say it was much more than a weight loss program — it was a true reset for both body and mind

Spa: the spa in the hotel is the main attraction. The pool is heated to the perfect temperature, it has several saunas, jacuzzi and other stuff, and it was perfect

The hotel is very nice and conveniently located, making it a great choice for any stay. However, what truly made my experience special was the staff

A special mention from is for Nelly in the restaurant, who went beyond the generic, and made sure our selection was adjusted, adapted, and fitting for our group, both kids and parents, and who was also very helpful for the wine and food pairing

They were incredibly kind, attentive, and welcoming throughout my visit. Their professionalism and warmth turned my stay into something truly wonderful and memorable. I would definitely come back again! Perfect for kids

The breakfast they server is fantastic with vast variety but the breakfast room is a bit overcrowded; the same stands for the new spa centre and the swimming pools which most of the time are overpopulated which is a bit bothering

Two years ago, they had issues with too much chlorine in the pool, but this is solved now. The location is just a short 5-minute walk to the ski lift. I highly recommend this place to anyone visiting the area!

Very friendly staff. Beautiful room with breathtaking view of the mountain. Nice restaurant and bar. Had so so much fun in the pool and jacuzzi. Definitely recommend

I've been on swimming pool only. Very comfortable for people with little kids. Would recommend!

I had a fantastic stay at this hotel. The room/apartment is clean and spacious. The large pool is a highlight as you can swim in it, compared to other hotels that are too small

Great place for families, the pools are clean and nice, the room are convenient and well maintained. The staff is nice and helpful.

We were only in the pool, a very nice place to spend a 🔥 sunny day

Clean bathroom, towels,spa and pool. Its quiet, peaceful and with a car it takes 15 min driving to Bansko or Razlog

Great location, we had a nice appointment with a stunning view of the Pirin mountain's summit Vihren. Decent breakfast, Swedish table. Little bit slippery around the pool so watch out!

👌 💯 We were accommodated in a super spacious apartment of 3 rooms, 2 bathrooms, kitchen and balcony, in a luxury complex, which is 10 minutes from the city, in a quiet and very beautiful area, near the mountains

Hotel several km from Razlog and Bansko. There is parking just infront of the hotel. There is not even one light on the road to the Hotel for 3-4 km. Spacious rooms but Sofa bed it's far from comfortable

We definitely recommend this amazing place to anyone who is looking for a memorable experience in Bansko❤️💎 This is one of the top hotels in Bulgaria that made us feel really comfortable and cozy

🔝😍👪 We were most impressed by the restaurant, which was decorated extremely nicely, with many warm lights, fireplace, relaxation area, and even a library, having an intimate air of home

Very nice family hotel. The staff was very kind and I totally recommend the food in the restaurant. Everything that we eat, was very delicious. TOP!

Room was clean and sufficient. It could have used a decent chair. Lady at reception was pleasant. I don't think I can fault the hotel, but I saw after arriving that rooms "may have" balconies

We had everything we wanted. The massage was really good, also the saună was a blessing after a full day of skiing. Every day the towels were changed. The breakfast had a good value for money.

The guest house has a spa center and an amazing typical Bulgarian restaurant-Mehana. The room was clean with incredible view. The breakfast has various dishes which are appropriate for every taste preference

We had a great stay at Kap House Hotel. The room was warm and clean and the offer of a jacuzzi was much appreciated. Although we did not utilise this, they even offered in-house massage for £30 per hour

We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed