Hotels with pool in Bansko

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc)

The best part of staying at the Kempinski is the VIP pass - if you are skiing during school holidays this is a must! Gondola queues have been between 2-3 hours a day and with VIP we have gone straight through-it’s worth a stay in the hotel for this alone! And the price was not much more than the normal pass price at about €75 per days for adults (less for children 11 and under)

The ski shops in the foyer and the ski room all make the experience easy The rooms are nice but dated but the hotel itself is beautiful and like a winter wonderland. The view from our room (shown in photo) was stunning

One of the best hotels in Bansko. The location is superb, rooms are spacious and well equipped with all kinds of amenities. The staff and the overall service are exceptional. The spa and the restaurants are excellent.

The gondola is next door to the hotel and and you can ski straight back into the ski room at the end of the day

I’d def recommend a stay here!

We arrived by mistake 15 min earlier to openi g time of the restaurant for dinner and again you will almost get killed at the beginning. Later they calm down as I apologized

We are a family of 2 and spent 5 days at this hotel in early January. We booked a studio and a family of friends with 2 kids booked an apartment. The first impression was nice, as the lobby looks amazing

Overrool friendliness of staff very poor no all there are some willing to help but some as I mention they will kick you out just not to border them with any questions

Transport to gondola be carfull they drop you on one place and you have to reed the small letters that there is different pick up point to go back to hotel

I think the mentality of the staff is same as it was in the 90th no matter they progress in EU hospitality is stuck in somw post Bulgarian Era

But once we got to the rooms we were unpleasantly surprised, as they don't look like in the pictures. The bathroom is extremely small and very far away from a 4-star rating

Overall, it is a really great place to stay! However, we booked half-board, and the processes for allergies were not good enough! The hotel restaurant is a buffet and has signs next to the dishes

Amazing 5star hotel !!!! From the warm welcome, huge, warm rooms and gorgeous spa area to the most delicious dinners and breakfasts we couldn’t ask for more ! Absolutely, the best ski hotel

Free shuttle bus from 8am, outdoor pool while it’s snowing was a cherry on top. Food was well spiced and always very tasty. The real honey for breakfast, fresh pancakes, omelettes

New ,renovated and rebuilt.still working on renovation but it’s going to be the best hotel in Bansko.

However, the allergy information on the signs was wrong. We were informed that this was because the chefs cook fresh / unique fishes every night, and so the allergy information changes every day

Rooms very warm, we had to open the windows. Thank you all for making this holiday so brilliant

There is a playground for children, which our two kids really enjoyed. The swimming pool and spa center are free, including a jacuzzi — everything was very clean and nicely heated. Overall, a great choice for families

The lobby bar was cosy and comfortable, there was also a small place with children facilities, which was great for us. Only the pool and the Spa Center were not very clean and there was a smell of moisture

The location is great — close to the center of Bansko and also near the ski center. Hotel also offer free transportation to Ski center. For families, this place is perfect

We stayed at the hotel for 2 nights and had a wonderful experience. The breakfast was very tasty, with a wide variety of options to choose from every morning

The room was big, comfortable, and very clean, with an excellent mountain view. The hotel offers a large, free parking area, which is very convenient

We would definitely recommend this hotel and would gladly stay again

The indoor pool was lovely and warm, lots of space to have fun splash about or simply relax. The menu in the restaurant is very affordable, tasty, something for everyone

This is our second time, we would absolutely come back a third. I recommend this hotel for family’s has something for everyone and so welcoming. The shuttle bus to and from the gondala was perfect

Friendly staff and comfortable apartments. Free Wi-Fi everywhere and fantastic views. There is an indoor pool and jacuzzi, a games room and a gym. Highly recommended.

Our family of four (two young children) travelled to this hotel for 7 nights

What truly makes this hotel stand out is the human connection: the relationships between staff and guests create a friendly, family-like atmosphere in which you feel comfortable, genuinely welcomed, and warmly accepted — an atmosphere that makes you want to return again

We enjoyed every moment of our time, Our favourite moments include sitting on the balcony watching the stars and breathing in the fresh Mountain air! The views were spectacular

The spa was just what you needed after a day on the mountain, heated pool, large jacuzzi, 3 saunas, 1 steam room, ice machine, Russian Baths chilling area (robes provided)

The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff

Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer

The rooms were comfortable and clean, breakfast was great and the pool and sauna was just what was needed each day after a day on the slopes. We were a family group of 8 and we would all stay here again

The spa / pool area is lovely and clean. You could spend a good few hours relaxing in there. The hotel is just located off the main street with bars and restaurants. 5 minute walk to the gondola too

Even though we were the only guests for some days (staying in low season) we could use all the facilities, heated pools and the variety of saunas. The staff were friendly, kind and available

It’s not just the size that impressed us, but also the actual facilities — especially the salt thermal zone with the warm mineral pool and the aroma sauna, where short steam rituals are held throughout the day

The spa area is simply stunning – multiple pools, saunas, and relaxation zones that allow you to completely disconnect from everyday life. The massages were divine and truly therapeutic

We also loved the large hydromassage pool with different water-jet zones — you can literally get a full water massage without having to wait

The hotel provides excellent conditions for a family vacation, with amenities appropriate for both adults and children. The food is varied and well balanced, contributing to the overall enjoyable experience

The staff barely speaks English. The giant spa area with circuit of many saunas, Hammam, Steam bath, warm pool with jet strong yet, jacuzzi. Very clean , always someone dry the floor

At Grand Hotel Bansko, attention to detail and comfort are evident throughout the overall concept. The hotel offers a good balance between active pursuits and opportunities for relaxation

The staff are lovely and there is a very relaxing bar area with great cocktails. The spa is really nice with an outside thermal pool and a sauna which looks over the mountain. We did not eat in the evening

The other is that I think the spa needs dedicated child free times as it often felt like a children’s pool

Our friends stayed at a similar apartment in the same building and their pullout sofa was different and very comfortable. We saw poop in the pool and in the jacuzzi

My son came down with an ear infection and one of us adults got another kind of infection from the pool

The rooms are very spacious, and the spa facilities were excellent. We enjoyed the delicious food and the nice lounge area, perfectly situated next to the kids' playground. It was ideal for a couple of retreat days

The rooms were good and clean, the Spa was great, the treatments we had were profesional, the food was good with a large variety and most of all the staff was very obliging and helpful always smiling and kind

Overall a nice experience but not a 10/10 My pros and cons after spending one night: + Very friendly and helpful staff in all facilities + Decent breakfast + Modern and clean rooms + Great inside spa facilities - It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open

Good hotel, well maintained, great spa and swimminv pool.

Jacuzzi out of water and pool covered with tarp - Lazy in-room AC - Small detail but if the hotel TV gives you the opportunity to connect your device to one of its HDMI ports, why the port is the one behind the TV and not the one in the side? So basically you can not connect your device with HDMI

Nice stay A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.

Beautiful hotel. Very clean. Great facilities with pool and sauna. Only let down is the food. We had to eat out in the evenings

Beautiful hotel! The location is perfect as across the street starts downtown & ski lift is near by! I love the views from the room! Super beautiful! The one downside is the inside accessibility in regards to getting to your room, there are a lot of stairs up & down leading to rooms

family of 6 3 bedrooms 2 bathrooms Access to pool gym sauna. all great we self catered , ate out twice

You have to get up at 7 in the morning to grab a sunbed in the sun. There isn’t enough space outside for more loungers. It wasn’t a horrible experience, but we definitely wouldn’t go back

The furniture was old, and the bed and pillows were uncomfortable. The pool has warm water, which is nice. Outside, there weren’t enough sun loungers given the warm weather

The accommodation and food were very good, the room was very warm, the staff was friendly, the prices were affordable, the spa service was good, the pool was heated, the ski slope was excellent

To top it all off, the hotel surprised us for my fiancée's birthday with a lovely gesture, and I'll be sharing a picture of that special moment. A big thank you to the entire team for making our stay so memorable

There was even a misunderstanding with the price (my mistake), and the reception team went out of their way to resolve it fairly and offered me a very considerate rate. Their hospitality made a big difference

The beds are comfortable and bedding and towels were changed everyday. The hotel has a nice swimming pool, sauna and steam room which was a nice benefit after a long day skiing

We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress)

We stayed in March in a deluxe 2 bedroom suite which had a great view and very comfortable. The beds were comfortable too. It is a great location for the ski lift and a walk into Bansko town

Again if you are expecting a high end restaurant meal then you will be disappointed but it was exactly what we were looking for. Overall for the money we paid I couldn’t fault it and would hapilly return

Room, and the toilet, or specifically toilet seat, could be much cleaner. Toilet seat had "desinfected" label on it, but was dirty. Cups left by the kettle still had coffee on them🤢

We stayed half board and found both the breakfast and dinners to be good quality home cooked food, with a nice selection of meats, vegetables, salads and desert

Top hotel very nice spa and pool 🐧

Good quality/ price report. One of the chambermaids was caught searching in the luggage.( not ok at all). It is quite cold in the rooms during the night. The pool & the jacuzzi are nice after a day skiing 😊.

A beautiful, clean, cozy, comfortable and well located hotel with amazing hospitality and staff! Human attitude towards our small dog!!! Highly recommend and will be back!

Very good place. It can be a little hot at night.

Pretty nice hotel, not very far from the ski resort, very nice employees, but 100euro/night pretty to much for the room, I'd stay in much better conditions at this money, the room is very basic, safe is not working, the bed and courtains are from 1990, and the list goe's on

Hotel in old city Bansko smol streets decorate very nice but with out children room too much noise around of the Hotel.

Great place to stay near the center in walking distance of market place and a plethora of restaurants. I stayed 15 years ago here for the first time and returned last year. Happy to find same hotel and services I knew

The hotel in general is high value for a very affordable price: nice SPA centre, with the best Hamman I know so far, good airco, 24 hours reception, variated and complete breakfast, free parking space nearby

This hotel is great value for money. I liked the SPA a lot, they have a very good Hamman. 24 hours reception, it is located away from the big noise but still close to the centre (walking distance)

The heated pool and the sauna are open all day long and every room poevides you with a bathrobe and slippers! The food is good and it has a buffet with both sweet and savory choices, hot and cold too

Good location away from the big noise and yet close to the centre (walking distance). Very helpful and friendly staff, they all speak well English

Spa is decent with a small heated pool, big sauna and steam bath. It needs a bit of renovation though. Overall the hotel is a perfect place for a cheap getaway with the children

Hotel was busy, but plenty of space to sun worship or take a dip in one of its several pools. Staff on the ball and nice and clear

In contrast to grand hotel bansko, very relaxed atmosphere, you can see the people having fun everywhere thought the hotel, the spa and pools are standard not too fancy or anything, one steam bath one sauna, 2 outside pools and one inside with hot tub

Refurbished apartments and a fantastic wellness centre. An absolutely lovely stay

Wonderfully refreshed apartments and pool. The sun was shining and the National Park was breathtaking. The hotel/ apartment was first class and looks great after clear investment

The town of Bansko has grown a lot since I last visited 13 years ago and has a good selection of excellent restaurants and great Apres ski, virtually every venue we went to has some kind of live music at some point in the evening

Most of the staff is generous, but there should be more employees especially in the restaurant bar. The pools and spa center are great

Platinum Hotel & Casino Bansko – very good experience overall. Clean and spacious rooms, warm atmosphere, and friendly staff. Spa is relaxing, and the casino gives an extra vibe in the evenings

Victoria helped me with all my questions, handled both check-in and check-out smoothly, and was always professional, responsive, and genuinely caring. It’s clear that she truly loves her job and values the guests

I truly hope he’ll continue teaching me next year because I will absolutely be back to continue learning and he is the instructor I trust. I highly, highly recommend him

His teaching style is exceptional. He explains techniques in a clear, detailed, and structured way that makes learning to ski feel achievable rather than overwhelming

After everything I’ve been through with my leg (12 reconstructive surgeries), this experience meant more than just learning a new sport , it was about trust and confidence

He pushed me beyond what I thought I could do, encouraging me to outgrow my fears and exceed my own expectations without ever making me feel pressured

The issue arose during the nights when trying to sleep as usually large groups of guests travel to ski and will stay out in the night life until early hours of the morning, on our second night a group of Middle Aged men were shouting and screaming up the hallway at around 1am for over an hour, when confronted they become rude and aggressive and swore at myself and partner and made threats to fight

The food served as part of half board breakfast and evening meal was a buffet, I cannot fault the food as this was actually very nice and there was a different theme for the buffet each night for the evening meal, however breakfast remained the same each time but was to a good standard

It was so delicious and I’m a big foodie. Never eaten so much! Plus, we made our sandwiches every morning from the buffet… and it’s stumble-able from amigos…

Myself, partner and family stayed in the Lion Hotel at the beginning of March for our Skiing holiday as part of the package with travel solutions

The spa could do with a warmer pool and Hot Tub. Location is ideal, five minutes or so to the Gondola and main bars. Have been this hotel a couple of times

Although the swimming pool and spa area was busy at peak times, it was also spacious enough to accommodate all of the guests and was modern and to a high standard

The ski instructor taught my children to ski and was very good with them. The leisure centre with pool, jacuzzi, steam room and sauna was great for the whole family after a day on the slopes

Spacious rooms, good beds, they even put on a free sushi reception which was a really nice touch. Really nice hotel, targeted not to attractive the riff raff, but we came anyway

We had a great week at the MPM Hotel Sport. The hotel and the resort more broadly were pretty quiet so it was a good time to visit

The staff were very friendly and welcoming, greeting us with sparkling wine and taking care of our luggage straight away. The hotel was clean, quiet, and had a very relaxing, hassle-free atmosphere throughout our stay

The restaurant staff were very helpful and the food at breakfast and dinner was great and plentiful. The ski rental/ski school in the basement was convenient and the equipment was good

Had a brilliant time at mpm sport hotel, rooms were lovely and hotel staff were very friendly, location is quite close to the gondola’s aswell making the whole trip very easy. Cannot reccommend it enough!

We travelled with car,parking places available for free. Food was good,nice Spa but as mentioned people make difference with their positive attitude and that’s premium at this hotel. Many places to eat and drink around

Wonderful location,while closed to all restaurants and bars it’s also away from the noise. The staff is friendly and very helpful,so is the management. Hotel is walking distance from Gondola,has also shuttle from-to

Food, Spa, toilets in restaurants were dark, for three days, no we are not changing towels. Staff were very helpful

A very pleasant and comfortable place to stay, with warm and welcoming staff. Ideal for families seeking a peaceful and quiet environment

The spa was wonderful, had 3 saunas( standard, hammam and a special salt sauna) the pool is not deep but enough to relax and perfect for kids

Conveniently located close to the main road, and the hotel provides transport to and from the Gondola for added convenience

This family-owned and family-run hotel is a true sanctuary for travelers seeking warmth, comfort, and authentic Bulgarian hospitality. It’s no wonder so many guests return year after year

Went here with Bulgarian friends, we are from the Netherlands and the UK. An amazing family run hotel, where we felt warmly welcomed. The rooms were spacious, clean and comfortable and have a great view of the mountains

Everything is perfect. Very kind people, i enjoyed being here. Rooms are great, and food is delicious. I will come again definitely. I liked everything here. I will recommend to everyone. Sharing love from Serbia!❤️

Whether you’re an avid skier or snowboarder, or simply looking to unwind, this place offers something special for everyone. Each guest is made to feel welcome, with attention to even the smallest details

The owners’ deep knowledge of the town’s history and attractions adds an enriching layer to the stay. Guests leave not just feeling relaxed but also more connected to the local culture

The home-prepared meals are a highlight, featuring some of the best Bulgarian dishes like Kapama and Banitsa, alongside an excellent wine list to complement the dining experience

The guy at the bar spoke great English and was always happy and friendly. 2 minute walk to small supermarket one of the best feature whcih isnt mentioned so much in reviews was the spa

Did not expect it to be as good as it was l, although it didnt get busy at times. Great trip to Bansko, wouldn't hesitate coming back to Bulgaria

We had wonderful views of the mountains from our balcony and the slopes were a short walk away. There was also a really useful minibus which took us to the slopes every morning

Excellent hotel and staff, good food clean Public areas we will be back. bar staff toto and ivo brilliant representative of hotel.

The spa is clean and well maintained with lots of saunas to choose from, hot tile beds, hot tub, Roman bath and pool

It was also very handy that my daughter aged 11 was able to use the spa also which meant we could enjoy it as a family. There are also plenty of loungers around the pool to relax on