Hotels with pool in Bansko

The beds are comfortable and bedding and towels were changed everyday. The hotel has a nice swimming pool, sauna and steam room which was a nice benefit after a long day skiing

We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress)

We stayed in March in a deluxe 2 bedroom suite which had a great view and very comfortable. The beds were comfortable too. It is a great location for the ski lift and a walk into Bansko town

Again if you are expecting a high end restaurant meal then you will be disappointed but it was exactly what we were looking for. Overall for the money we paid I couldn’t fault it and would hapilly return

Room, and the toilet, or specifically toilet seat, could be much cleaner. Toilet seat had "desinfected" label on it, but was dirty. Cups left by the kettle still had coffee on them🤢

We stayed half board and found both the breakfast and dinners to be good quality home cooked food, with a nice selection of meats, vegetables, salads and desert

The rooms are very spacious, and the spa facilities were excellent. We enjoyed the delicious food and the nice lounge area, perfectly situated next to the kids' playground. It was ideal for a couple of retreat days

Everything was wonderful – the staff was friendly and helpful, the spa was very nice, and the food was excellent. We truly enjoyed our stay and would definitely come back again.

Beautiful hotel, a little further out from the Gondola but the shuttle bus service is spot on. It’s a short which is actually quite nice on the legs after a full day of skiing

Finally, the staff were incredibly friendly, and I would like to offer a special thanks to Banko at the front desk

Staff are super friendly, Spa is beautiful - worth going for the Spa alone! Would definitely stay here again!

Our friends stayed at a similar apartment in the same building and their pullout sofa was different and very comfortable. We saw poop in the pool and in the jacuzzi

Clean SPA and warm water in the pools. Food at the restaurant is delicious and has enough options. Swimming clothes and accessories in the Spa area, which is a plus if you come unprepared and/or with a small kid

Excellent and spotless rooms, outstanding staff and service, and a lovely spa area. The kids’ playground was impressively clean, which we really appreciated. Great location with peaceful and quiet atmosphere

No outdoor pool, just a jacuzzi which requires an additional fee. On warm days you can sun-bath on a large terrace connected to the indoor pool. Breakfast is varied, delicious and on a buffet

Staff is always friendly and obliging. Every stay in this hotel is a perfect relaxation for our family. A tip: from the hotel you can drive up to Gotze Delchev hut (20 min) and get the lift for Bezbog hut

Everything was perfect — highly recommended!

We stayed for 2 nights and this is not our first time. The hotel is located in Dobrinishte - a nice little town, 8 km from Bansko

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc)

The ski shops in the foyer and the ski room all make the experience easy The rooms are nice but dated but the hotel itself is beautiful and like a winter wonderland. The view from our room (shown in photo) was stunning

The gondola is next door to the hotel and and you can ski straight back into the ski room at the end of the day

I’d def recommend a stay here!

On both visits, they acknowledged my loyalty status and upgraded me to a nicer room, which I appreciated. During my first stay there was a welcome amenity, but surprisingly there wasn’t one the second time

There was also no turndown service which is strange for Kempinski or any luxury hotel chain. On the positive side, the spa is excellent and the hotel has a great atmosphere

One of the best places I’ve been! Friendly staff, spacious rooms and delicious meals are just one of the perks! There are many indoor and outdoor pools! One of the biggest attractions are the two water slides with a great mountain view! Highly recommend the hotel especially if you are visiting with your kids! Our family vacation, spent in this hotel, was amazing mostly because of the people who are...

It’s a very nice hotel and the food is great too. They make a variety of dishes every day and they are all delicious there’s also a children’s game centre inside the hotel

Everything was great, especially for the kids, having fun all day and never getting bored. For families, it''s a super comfortable and safe environment. We were also pleased with the attentiveness and friendly staff

A wonderful place to spend a wonderful time with your loved ones. The staff is incredibly kind and helpful, the rooms are very clean. The SPA center is amazing offering hot tubs, pool, sauna, steam baths

Everything was good 👍the room,food and the customers are so kind.This is my second time and I will come here the next year

The breakfast buffet was outstanding, with a wide variety of delicious options catering to all tastes. The spa facilities, including the pool and sauna, were luxurious and perfect for relaxation

I was particularly impressed by the way the hotel manager handled an unpleasant situation involving a family with two very young children who had unknowingly booked through a fake travel agency and arrived without a valid reservation

She not only found a solution but treated the family with remarkable care and empathy, as if they were close friends. It was clear that she has the ability to make every guest feel special and truly looked after

Every request we made was met with personal attention. Before our arrival, we casually mentioned by phone that we would need an electric kettle, and without any further reminder, it was already waiting for us in the room

Everyone was friendly and helpful, not only professionally trained and polite, but also sincerely warm and attentive toward the guests

Friendly staff and comfortable apartments. Free Wi-Fi everywhere and fantastic views. There is an indoor pool and jacuzzi, a games room and a gym. Highly recommended.

My friend and I visited this hotel for the first time on New Year’s Eve 2026, and we truly enjoyed every minute of our stay

They even opened the lobby bar for us half an hour early on our departure day, so we can have coffe before our driver picked us up! You can tell these folks really love their work there and care for their guests! On a side note only thing that I found a bit disappointing was the lack of AC but to be honest it's understandable because it's a ski resort and well summers there didn't used to get warm

But once we got to the rooms we were unpleasantly surprised, as they don't look like in the pictures. The bathroom is extremely small and very far away from a 4-star rating

The receptionist (the elder one) was also reluctant to help when we had a problem with the slots machine in the game room. Also, the pool water is not as warm as expected

The hotel is out of Bansko, on the way to the mountain, the area is quiet, with great views and nice. The kids could walk around and have fun in the nature. The hotel has a spa area and a pool (depth 1

The breakfast buffet has everything you will need for a full breakfast. The staff is smiling and helpful. The hotel is kids friendly, only have to be careful in the pool area

Organized a training at the hotel, the atmosphere was cozy and professional; the rooms, views, and location were amazing; food was awesome (also the vegetarian food was diverse!); but most of all staff was super friendly and helpful! Everyone in staff! The housemaids, the receptionists, the restaurant managers, the barmen

The hotel’s spa center was definitely a highlight — modern, well-maintained, and perfect for unwinding after a day of exploring. The variety of pools and saunas made the experience even better

Great hotel with great spa! The buffet is really big, and for sure you will find something to eat. The temperature in all the building is very good, allows you to relax and never gets cold. Will definitely visit again!

Such a wonderful place in the heart of Bulgaria. Exceptional buffet with high quality service from the staff. But the SPA is the place where the hotel really shines. All kinds of saunas, pools, steam baths etc

Our stay at Grand Hotel Bansko was absolutely amazing! The staff were incredibly friendly and helpful, the room was spacious and cozy, and the spa area was pure bliss. The food was delicious and varied

My stay at Grand Hotel Bansko was truly enjoyable. The spa center is very impressive — spacious, modern, and beautifully maintained, offering a relaxing atmosphere that made the experience even better

There is no comparison to any other hotel in this city. The ATMOSPHERE, the CUISINE, the SPA, the ROOMS - all were beyond my expectations. The food was different for every single meal of the day

Overall a nice experience but not a 10/10 My pros and cons after spending one night: + Very friendly and helpful staff in all facilities + Decent breakfast + Modern and clean rooms + Great inside spa facilities - It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open

Good hotel, well maintained, great spa and swimminv pool.

Jacuzzi out of water and pool covered with tarp - Lazy in-room AC - Small detail but if the hotel TV gives you the opportunity to connect your device to one of its HDMI ports, why the port is the one behind the TV and not the one in the side? So basically you can not connect your device with HDMI

Nice stay A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.

Beautiful hotel. Very clean. Great facilities with pool and sauna. Only let down is the food. We had to eat out in the evenings

Beautiful hotel! The location is perfect as across the street starts downtown & ski lift is near by! I love the views from the room! Super beautiful! The one downside is the inside accessibility in regards to getting to your room, there are a lot of stairs up & down leading to rooms

Free shuttle bus from 8am, outdoor pool while it’s snowing was a cherry on top. Food was well spiced and always very tasty. The real honey for breakfast, fresh pancakes, omelettes

New ,renovated and rebuilt.still working on renovation but it’s going to be the best hotel in Bansko.

Rooms very warm, we had to open the windows. Thank you all for making this holiday so brilliant

The room was comfortable and clean, but the interior and amenities felt a bit dated and not quite at the 5-star standard I was hoping for. The spa and wellness area was decent, but nothing exceptional

It’s a nice place for a short stay if you’re visiting Bansko, but don’t expect anything too special or high-end. For the price, I expected a bit more attention to detail and a more refined atmosphere

I stayed at Premier Luxury Mountain Resort in Bansko with high expectations, given its name and rating. Overall, it was a pleasant experience, but I can’t say it lived up to the “luxury” label

Wonderfully refreshed apartments and pool. The sun was shining and the National Park was breathtaking. The hotel/ apartment was first class and looks great after clear investment

Hotel was busy, but plenty of space to sun worship or take a dip in one of its several pools. Staff on the ball and nice and clear

For me it was lovely to have the pool and sauna and a place that was out of town and away from the noisy nightclubs so that we always slept well. Our favorite restaurants were The House and Leonardo

The town of Bansko has grown a lot since I last visited 13 years ago and has a good selection of excellent restaurants and great Apres ski, virtually every venue we went to has some kind of live music at some point in the evening

After reading the reviews on trip advisor I was worried about the trip that I had planned to Razlog, but I was really impressed when I arrived. This hotel has had a refurb and the rooms were of good quality

They were clean comfortable and very warm. The photos are accurate it is a lovely place and of a much higher standard that some places I have stayed in whilst skiing in the alps

The rooms is very warm and clean! Also the food is very delicious we was half bord but sometimes we eat in the restaurants in the town! Me and my partner decided to go for the hammam package and our two kids had one kids massage each

I liked it. The food and rooms and a Spa with a swimming pool and a casino.

Rooms pretty big and comfortable although a bit outdated. Swimming pool is large but all the area is slippery. Please watch out, almost everyday there is someone falling. Very slow elevators - use the stairs!

At most you'll find better selection and variety outside. Pool and spa facilities are good. The hotel has a shuttle service but it's only about 10 minutes walk to the gondola

The therapists did an amazing job. The massage, it felt so good and we were very relaxed afterwards. We rentede ski and also we took nice ski instructor from the hotel and we learned very quickly how to ski

I want to recommend the ski and snowboard instructors at Platinum! The skillful and friendly instructors are the best in Bansko. We booked them while renting equipment at the ski rental shop at the hotel

Clean tidy warm plenty hot water cheap beer good service, good value for money

Generally our experience was good. Staff is always happy to help. Asked for different options if lunch and staff took it on board straight away

The bar area, with real fire is nice and all the staff were friendly and efficient. We stopped a week and the food was excellent every night

Our arrival was late and was checked in swiftly with a complementary glass of bubbly and a well received packed lunch, an excellent touch

The rooms are clean, large, and excellent for 2 with all your own gear, we also had a mountain view, which was an added bonus. The facilities are excellent: pool, sauna, spa, mini bus to the Gondola every 25mins etc

For the cost of this hotel, it can not be beaten, I can't see how you could not give it 5 stars?? Proper enjoyed our stay

Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value.

This is the third time we have stayed in Trinity and we really like the place. The pool is huge and there's an outside sun deck

Great location. Friendly staff. Large pool, nice Roman bath. The exercise machine is broken.

The pool was very nice - clean, big and mot too warm neither cold- 28 degrees, perfect! The family suite was spacious and very warm! The breakfast is OK too.

It's located a little way off the main street, Pirin Street, making it convenient for sightseeing and dining, but it may be difficult to get there by public transportation. It tends to get crowded during breakfast hours.

The pool always had someone in attendance. The staff were friendly and helpful. 5 mins Walking distance to the old town & about 13 to the slopes. Or there is a regular shuttle bus there and back

It has a swimming pool, gym, sports room and a double sauna (only one was working during my stay) attached to the hotel. It's riverside location in Bansko is ideal

It was a real pleasure to be a guest in this wonderful hotel. The room was more than amazing, the whole hotel, all the rooms were warm all the time

Three stars or four stars? The hotel itself is very nice. It has all the services that you can expect a four star hotel to have. Towels and bathrobes are a nice touch

You have more than enough food for breakfast (I guess the dinner was also good since we had a half board) and the lobby had a special vibe. The hotel is worth visiting, I highly recommend it, everything was top quality

Nice hotel with hospitality warm place nice stuff good service drinks and good food . Value for money !!!

For Bulgaria the hotel is of good quality. Delicious food, polite staff. The rooms are already a bit where something in need of repair. Jacuzzi not working. Gym is purely symbolic. To the ski lift 1.2 km away.

The lobby looks great, it’s big and it has an extra room for games so the kids are enjoyed. The hotel has a spa with a swimming pool and a sauna. The staff were also very kind and always ready to help

We also made good use of the swimming pool and sauna etc, which was great after a days ski-ing. We loved our stay so much that we are booking again for February 2026 and looking forward to staying in the same room

The hotel is pretty close to the ski gondola which is a plus. It is very clean (facilities and room) and most of the staff is helpful. We also liked the heated pool, saunas and roman bath after a full day of skiing

I booked for around 10 nights and what I can say is that the expierence was really amazing. My room was really clean, even on the corners. There is a bar, a restaurant and also the food tasted good

We had b&b with our package, rooms perfect well serviced daily and excellent cleaning, breakfast ok but not what we used too but lots of options available

But staff excellent and extremely helpful and knowledgeable and friendly. Great location walking distance to just about anywhere you need to go

You have to get up at 7 in the morning to grab a sunbed in the sun. There isn’t enough space outside for more loungers. It wasn’t a horrible experience, but we definitely wouldn’t go back

There was even a misunderstanding with the price (my mistake), and the reception team went out of their way to resolve it fairly and offered me a very considerate rate. Their hospitality made a big difference

The furniture was old, and the bed and pillows were uncomfortable. The pool has warm water, which is nice. Outside, there weren’t enough sun loungers given the warm weather

For the price, you get amazing value – great rooms, a fantastic spa, and outstanding service. Everything was perfect, and I will definitely come back here again. Highly recommended to anyone visiting Bansko

It was the perfect balance of convenience and tranquility, which made our experience even more enjoyable. The food was another highlight. Each meal was thoughtfully prepared and absolutely delicious

The rooms were clean and comfortable, and the spa area was excellent – with 4 different types of saunas, all spotless and relaxing. The staff were incredibly kind, attentive, and helpful

Great place to stay near the center in walking distance of market place and a plethora of restaurants. I stayed 15 years ago here for the first time and returned last year. Happy to find same hotel and services I knew

The hotel in general is high value for a very affordable price: nice SPA centre, with the best Hamman I know so far, good airco, 24 hours reception, variated and complete breakfast, free parking space nearby

This hotel is great value for money. I liked the SPA a lot, they have a very good Hamman. 24 hours reception, it is located away from the big noise but still close to the centre (walking distance)

The heated pool and the sauna are open all day long and every room poevides you with a bathrobe and slippers! The food is good and it has a buffet with both sweet and savory choices, hot and cold too

Good location away from the big noise and yet close to the centre (walking distance). Very helpful and friendly staff, they all speak well English

Spa is decent with a small heated pool, big sauna and steam bath. It needs a bit of renovation though. Overall the hotel is a perfect place for a cheap getaway with the children

The staff is very polite, predominantly from Asia, and the housekeepers even cleaned the children's playground, which is a commendable hotel policy! There are many well-built playgrounds for children, and the large area of the complex allows for pleasant walks

There are 3 warm water pools in perfect condition, with a view! The inside pool is big, well maintained, and has perfect temperature. Our family really enjoyed our stay in this wonderful place

We had a 2 day vacation in the hotel. First of all , all areas we saw were cleaned (even some ladies were non-stop moping water near the inside pool)

The view from every corner is amazing and breathtaking! We did a shuttle tour around the golf court, and it was mesmerizing! Our kid had lots of playgrounds to choose from - bouncy castle, inside playground, outside playgrounds, kids cinema

As we stayed during one of the hottest weeks of the year, the room temperature was 28 degrees Celsius and there was no air conditioning. However, it was cool outside at night, and the open window allowed for normal sleep

One of the best things we noticed was the STAFF! EVERYONE was kind, polite, with a smile, always ready to help or cooperate. The personnel always had an eye out for all of our needs

Fantastic place! Great location right next to the lift and restaurants and shops. Large clean rooms. Very tasty food. Great area with pools and saunas. Highly recommend! I will definitely come back :)

I’m honest with my reviews! For the price wow this is spot on. 3 Jacuzzis, 2 saunas, steam room, a big pool and an awesome lounge bar with pool tables and more. Great staff and great hospitality

The hotel was spotless, and the pool, gym, sauna facilities were incredible. Out of all the destinations and hotels I have stopped in when skiing this one is the best. The staff were so friendly and helpful

The coffee machine was like queuing for a 4 person chair lift. The pool and spa area is a great part of the hotel and makes up for the tired looking rooms

Nice hotel with friendly staff, clean swimming pool. Just maybe they can put insect nets on the windows.

Me, my wife, dad, and 2 children stopped in this lovely hotel. 2 minutes from the gondola, smack bang in the centre with easy access to everywhere