Spa-Hotels in Bansko

Amazing 5star hotel !!!! From the warm welcome, huge, warm rooms and gorgeous spa area to the most delicious dinners and breakfasts we couldn’t ask for more ! Absolutely, the best ski hotel. Free shuttle bus from 8am, outdoor pool while it’s snowing was a cherry on top. Food was well spiced and always very tasty. The real honey for breakfast, fresh pancakes, omelettes. Rooms very warm, we had...

good hotel with a lovely spa, location wasn’t too great and seemed a bit far from the slopes

New ,renovated and rebuilt.still working on renovation but it’s going to be the best hotel in Bansko.

I stayed at Premier Luxury Mountain Resort in Bansko with high expectations, given its name and rating. Overall, it was a pleasant experience, but I can’t say it lived up to the “luxury” label. The staff were friendly and professional, and the location is great — close to the mountain and the town center. The room was comfortable and clean, but the interior and amenities felt a bit dated and not quite...

The hotel is lovely, our bedroom a bit tired and dated, but large. Our 13 year old daughters bed was more like a camp bed with an uncomfortable mattress, our bed was fine. The room was very warm but we were able to turn the temperature down. The shower was excellent and hot. Nice to have the little extras, bath salts, dressing gowns and slippers. We arrived late at night, missing the dining service...

We stayed at this hotel for a week in March 2025 during our ski trip. The hotel is decent, but it’s quite dated compared to some of the newer hotels on the main street (Pirin Street). The spa is great, with a nice sauna, steam room, pool, and jacuzzi. The breakfast was average, offering a typical hot food selection and a good variety of fruits. However, the service at this hotel was the most disappointing...

Our stay at the Grand Hotel Bansko was extremely pleasant. The room was spacious and very clean, the food – plentiful and extremely tasty, and the SPA center was truly impressive – modern, well-maintained and ideal for complete relaxation. We would be happy to visit again!

An exceptionally pleasant experience at Grand Hotel Bansko! The hotel offers excellent conditions for a relaxing stay - the rooms are clean, cozy, and well-equipped. The staff is friendly, professional, and always ready to help. The SPA area is of a high standard, and the new facilities contribute to a truly relaxing experience. The food is raznoobrazna and delicious, and the atmosphere is calm and...

At Grand Hotel Bansko, attention to detail and comfort are evident throughout the overall concept. The hotel offers a good balance between active pursuits and opportunities for relaxation. The environment is pleasant and well organized. It is a suitable choice for different types of tourists. The hotel provides excellent conditions for a family vacation, with amenities appropriate for both adults...

We spent a weekend with friends at Grand Hotel Bansko and were genuinely pleasantly surprised. The biggest “wow” for all of us was the new Pulse Therme SPA center. It’s not just the size that impressed us, but also the actual facilities — especially the salt thermal zone with the warm mineral pool and the aroma sauna, where short steam rituals are held throughout the day. We also loved the large hydromassage...

Our stay at Grand Hotel Bansko was truly wonderful. The rooms were spacious, clean, and very comfortable, offering everything needed for a relaxing getaway. The staff was friendly and attentive, always ready to help with a smile. We especially enjoyed the spa facilities, which were well-maintained and perfect for unwinding after a long day. We loved the thermal pools. The breakfast selection was excellent...

Spent the weekend with my family. The new SPA is amazing - feels like the little brother of Grand Hotel Therme haha. Rooms were clean, staff was excellent and so was the food. As overall it’s probably the best place to stay in Bansko for SPA and skiing.

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc). The best part of staying at the Kempinski is the...

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc). The best part of staying at the Kempinski is the...

The hotel is really beautiful, with a cozy chalet feel and lovely furniture throughout. I stayed there twice in one month, each time for a long weekend. On both visits, they acknowledged my loyalty status and upgraded me to a nicer room, which I appreciated. During my first stay there was a welcome amenity, but surprisingly there wasn’t one the second time. The staff were friendly overall, though...

The hotel is really beautiful, with a cozy chalet feel and lovely furniture throughout. I stayed there twice in one month, each time for a long weekend. On both visits, they acknowledged my loyalty status and upgraded me to a nicer room, which I appreciated. During my first stay there was a welcome amenity, but surprisingly there wasn’t one the second time. The staff were friendly overall, though...

One of the best hotels in Bansko. The location is superb, rooms are spacious and well equipped with all kinds of amenities. The staff and the overall service are exceptional. The spa and the restaurants are excellent.

I stayed at the Kempinski Grand Arena Bansko for 8 nights. Check-in was friendly and smooth, with a personal greeting from the lady in red. The hotel is certainly showing its age, but it is gradually being renovated. I had a spacious 2-room suite with an additional room, both with a view of the small town. The new furnishings in these two rooms were good. However, even this 3-year-old room was already...

The room was spotless, and the view was amazing. Property is really nice, and the staff was very helpful.

It’s a very nice hotel and the food is great too. They make a variety of dishes every day and they are all delicious there’s also a children’s game centre inside the hotel. The spa is quite nice I have been coming here for a few years now and the hotel has been renovated and is very modern.

Everything was good 👍the room,food and the customers are so kind.This is my second time and I will come here the next year

We were very, very pleased with our stay at Regnum Bansko. The hotel''s overall atmosphere, quality of service, cleanliness and amenities were truly high. Everything was great, especially for the kids, having fun all day and never getting bored. For families, it''s a super comfortable and safe environment. We were also pleased with the attentiveness and friendly staff. Everyone was extremely helpful...

Exceptional Stay at Regnum Hotel & Spa, Bansko Our stay at Regnum Hotel & Spa in Bansko was simply outstanding! From the moment we arrived, we were greeted with warm hospitality and excellent service from the staff, who went above and beyond to ensure our comfort. The location is perfect—close to the ski slopes, yet peaceful enough for ultimate relaxation. The spa and thermal facilities are truly...

I recently stayed at the Regnum Bansko Ski Hotel & SPA, and it exceeded all expectations. The rooms were spacious, modern, and impeccably clean, offering a comfortable retreat after a day on the slopes. The hotel's location near the gondola lift was convenient, and the shuttle service was always punctual. The staff were exceptionally friendly, professional, and attentive to every need, making the experience...

Our family of four (two young children) travelled to this hotel for 7 nights. We enjoyed every moment of our time, Our favourite moments include sitting on the balcony watching the stars and breathing in the fresh Mountain air! The views were spectacular. The indoor pool was lovely and warm, lots of space to have fun splash about or simply relax. The menu in the restaurant is very affordable, tasty...

This hotel, is perfect for families. The room was spacious has everything you need. The shuttle to Bankso is great. Used the resteraunt for dinner and so reasonably priced and great quality. The pool was a huge hit for my 6 year old and the park. Perfect views from the room

My friend and I visited this hotel for the first time on New Year’s Eve 2026, and we truly enjoyed every minute of our stay. The rooms were cosy and very clean, the steam bath and sauna were excellent, and the food was abundant, diverse, and genuinely tasty. However, the real strength of this place is its staff. Everyone was friendly and helpful, not only professionally trained and polite, but also...

The resort is located in a beautiful and peaceful area, very close to Bansko village, with easy access to the ski lifts that take you straight to the snow-covered mountain. The hotel also provides a free shuttle van to Bansko, which was extremely convenient. The driver was excellent, professional, and always punctual. The food was outstanding — fresh, tasty, and well-prepared every day. Breakfast...

The resort is located in a beautiful and peaceful area, very close to Bansko village, with easy access to the ski lifts that take you straight to the snow-covered mountain. The hotel also provides a free shuttle van to Bansko, which was extremely convenient. The driver was excellent, professional, and always punctual. The food was outstanding — fresh, tasty, and well-prepared every day. Breakfast...

The food is limited, it’s not like what we pay for all inclusive. When we book the room we asked for one bed but they are two separate. The hotel’s waiter give us a towels that are torn.

I made booking try phone and even there wasn't specified that I wanted to stay 3 days On second day they keep calling me on the phone. The receptionist (younger one) so rude approach if she is able she will kick you at any time now willing to assist. Th food on HB tasty dpa I good. Transport to gondola be carfull they drop you on one place and you have to reed the small letters that there is different...

We are a family of 2 and spent 5 days at this hotel in early January. We booked a studio and a family of friends with 2 kids booked an apartment. The first impression was nice, as the lobby looks amazing. But once we got to the rooms we were unpleasantly surprised, as they don't look like in the pictures. The bathroom is extremely small and very far away from a 4-star rating. Also, the lobby bar waiter...

Organized a training at the hotel, the atmosphere was cozy and professional; the rooms, views, and location were amazing; food was awesome (also the vegetarian food was diverse!); but most of all staff was super friendly and helpful! Everyone in staff! The housemaids, the receptionists, the restaurant managers, the barmen. Thank you!

An excellent choice to stay. The hotel is out of Bansko, on the way to the mountain, the area is quiet, with great views and nice. The kids could walk around and have fun in the nature. The hotel has a spa area and a pool (depth 1.30m all around). The breakfast buffet has everything you will need for a full breakfast. The staff is smiling and helpful. The hotel is kids friendly, only have to be careful...

My experience at Hotel Green Life Bansko was absolutely fantastic from start to finish. The front desk staff were incredibly polite and welcoming, making us feel right at home the moment we arrived. The check-in process was smooth and efficient. The breakfast offered was excellent—delicious, varied, and beautifully presented, providing a perfect start to each day. The hotel boasts a spacious parking...

I had the most fantastic time in Green Life Bansko. I got a bit scared about what to expect after reading the reviews on trip advisor. So when we arrived I was pleasantly suprised! The room was clean and very nice, exactly what you would expect of a 4 star hotel. The reception people were very friendly and helpful even tho I was asking a tone of probably stupid questions, always willing to help no...

Overall a nice experience but not a 10/10 My pros and cons after spending one night: + Very friendly and helpful staff in all facilities + Decent breakfast + Modern and clean rooms + Great inside spa facilities - It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open. Jacuzzi out of water and pool covered with tarp - Lazy in-room AC - Small...

Beautiful hotel! The location is perfect as across the street starts downtown & ski lift is near by! I love the views from the room! Super beautiful! The one downside is the inside accessibility in regards to getting to your room, there are a lot of stairs up & down leading to rooms. Beautiful rooms & staff is super nice!!!! The buffet was awesome as well! Definitely recommend!!!! I will be returning...

Nice hotel with nice room and balcony. Many steps and corridors, but ok once you get used to it. Bathroom needs a sliding door as access is very limited.

Great overall Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.

Nice stay A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.

The location is very good. Just outside the hotel is a commercial street full of restaurants and souvenir shops.

Everything is perfect. Very kind people, i enjoyed being here. Rooms are great, and food is delicious. I will come again definitely. I liked everything here. I will recommend to everyone. Sharing love from Serbia!❤️

This family-owned and family-run hotel is a true sanctuary for travelers seeking warmth, comfort, and authentic Bulgarian hospitality. It’s no wonder so many guests return year after year. Whether you’re an avid skier or snowboarder, or simply looking to unwind, this place offers something special for everyone. Each guest is made to feel welcome, with attention to even the smallest details. The home...

Went here with Bulgarian friends, we are from the Netherlands and the UK. An amazing family run hotel, where we felt warmly welcomed. The rooms were spacious, clean and comfortable and have a great view of the mountains. The hosts also amazing cooks: lovely breakfast every morning and superb traditional dinner! Thanks!

Lovely Family Run Hotel . Great Hosts. Fabulous room with a perfect balcony with spectacular views of the Mountains. Excellent Breakfast and had dinner a few nights during my stay which was Delicious. Peaceful location but within a short walk to Restaurants, shops and 10 minute walk to the Gondola. Nothing was too much trouble for the Hosts who were very friendly and charming. I would highly recommend...

Very good hotel. If you expect five start luxury you will not get it here. But the hotel is clean and cozy. And the owners are kind.

Nice clean n comfy room. Only 35 leva per night including breakfast (with home made jams!). Decor dated, but reflected in cost. Beautiful view from bedroom balcony.

we spend only one night there ,but everything was fine .The SPA and the food were great

Friendly staff. The food was good and the SPA also. We sped great time with my boyfriend

During our visit we have had a fantastic experience in the wellness spa centre. The massages from Nadya and Asen were above of any expectations and incredible professional, and very important after skiing.

Great apartments .. family of 6 3 bedrooms 2 bathrooms Access to pool gym sauna .. all great we self catered , ate out twice .. all very reasonable Bansko perfect for beginners intermediate and good skiers ! Beautiful place , something for everyone

I originally booked just one night at Saint George Hotel, but ended up staying for three nights because the experience was so good. The rooms were clean and comfortable, and the spa area was excellent – with 4 different types of saunas, all spotless and relaxing. The staff were incredibly kind, attentive, and helpful. There was even a misunderstanding with the price (my mistake), and the reception...

The hotel was nothing special. We were on an all-inclusive package. What we liked the most was the breakfast. Lunch and dinner were quite bad. My boyfriend and I are not picky when it comes to food, yet we were very disappointed. One evening there was a themed Greek night — it was more or less okay — but the Bulgarian night was shocking. We ended up having bread, salami, and cheese for dinner. The...

We stayed at Katarino Spa Hotel in Razlog, Bulgaria for just one night, and honestly, we wished we had extended our stay. The highlight of this hotel is without question the view, one of the most breathtaking landscapes I’ve ever seen, with a stunning panorama of the Pirin Mountains that feels both peaceful and majestic. The spa area was excellent, and the heated pool was especially enjoyable, perfect...

Starting with most amazing part of the journey: “The food!” as it was incredible. Absolutely everything tasted amazing and the quality of products used is top notch. Animation for kids, the pools and how grouped and easy to reach was amazing. The rooms were clean, the view stunning, and the staff very helpful. Very enjoyable stay during hot summer days.

Perfect venue and amenities, great food. Great view, fresh air and all spa goodies make it a perfect place for a summer or a winter snowy vacation or an stress-free visit 2-3 times a year. The recent renovations made it even more attractive for a summer visits. The food is of great quality and quantity, so keep the calories in check.

Amazing hotel. We visited for a second time and didn't leave disappointed! Everything was perfect. Clean rooms, spa and pools, perfect service and very nice hotel staff. Always polite and greeting. And the food is great too with a lot of locally produced products. Great entertainment for kids especially the horse ride. Amazing view from the room.

Amazing hotel. Perfect for kids and great for a trip in any season—summer or winter. Heated pools, saunas, and every facility you could ask for. Excellent food. Every detail in the hotel is done with love and thought for the guests. The staff is wonderful and responds quickly to any request for help. Each child receives a robe for the pool and laundry service for their clothes. The food is fresh and...

Things we liked: - stunning setting against the mountains tops, quiet place - many food options that are cooked well and rotate every day - pools were clean and well maintained - a lot of activities for kids - decent service Things we didn’t care for: - no A/C…unacceptable for a place at this price point. We went in mid august and the place was stuffy the whole time - not enough elevators - it took...

Overall a really good experience. If you come here expecting the Ritz then you will be disappointed but we found the hotel to be excellent value for money. The rooms are spacious, clean and everything was working well. The beds are comfortable and bedding and towels were changed everyday. The hotel has a nice swimming pool, sauna and steam room which was a nice benefit after a long day skiing. We stayed...

Room, and the toilet, or specifically toilet seat, could be much cleaner. Toilet seat had "desinfected" label on it, but was dirty. Cups left by the kettle still had coffee on them🤢. We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress). The Hamam and Sauna...

I loved this hotel. We stayed in March in a deluxe 2 bedroom suite which had a great view and very comfortable. The beds were comfortable too. It is a great location for the ski lift and a walk into Bansko town. The staff were nice and helpful. The spa and pool are a great asset too, along with their staff and good priced treatments. Food was very tasty and a good selection, but if you only like uk...

Top level restaurant: every day for dinner new dishes, all products are good and excellent quality, all products are natural. On the third day stopped myself and did not eat extra. It was hard to stop myself. Nice hotel with its own underground parking, spa and sky rental.

The location and the Food are the only good things about this hotel. If you only interested in the minimum place to sleep and have breakfast then choose this places to stay, otherwise look somewhere else! The rooms are bare minimum, we booked one room with a double bed and a second room with two single beds, we got two double beds and forced one of the members to sleep on the couch in the living room...

We had a great stay at Casa Karina Bansko! The rooms were clean but quite tired and could use some renovation. The staff was friendly and always ready to assist with any request. The kitchen was excellent, offering a varied and delicious buffet, but unfortunately, no water was provided for dinner. The location is perfect, just a short walk to the ski lift and close to restaurants and shops. I recommend...

I honestly could not have asked for a better ski instructor than Hristian. From the very beginning, he was incredibly professional, knowledgeable, and reassuring. As a first-time skier, I had moments of panic; especially with speed, but he remained calm, patient, and completely in control. He knew exactly how to steady me, refocus me, and help me regain confidence. His teaching style is exceptional...

We had a wonderful stay at the hotel. The service was kind, professional, and pleasant throughout our visit. Victoria at the reception welcomed us with a big smile and was incredibly helpful with every question and request we had. She truly made our arrival smooth and enjoyable. We highly recommend this hotel and would be happy to return again

We spent a lot of time at the casino. It is the biggest in bansko but much smaller than international casinos you might be used to. Great that they have a separate smoking casino but the doors remain open so you can smell smoke in the non smoking side too. The slots are fun and the waitress bring drinks but can be selective who they bring to. There is a kosher restaurant at the hotel and a therme but...

Platinum Hotel & Casino Bansko – very good experience overall. Clean and spacious rooms, warm atmosphere, and friendly staff. Spa is relaxing, and the casino gives an extra vibe in the evenings. Good location and solid value for the stay.

I would like to share my wonderful experience at Platinum Casino & Hotel in Bansko. The hotel left a very positive impression — cozy atmosphere, comfortable rooms, and everything is well organized for a pleasant and relaxing stay. I would especially like to highlight the reception staff, and in particular Victoria. She is an incredibly kind, warm, and attentive young woman. Victoria helped me with...

Its a very good place for stay at a decent price. Staff is friendly and welcomed. Water in the poll is warm. Maybe 30 degree. I was rhere with my family for ski. Kids liked the place a lot. The rooms were clean and warm. I recommend the place with both of my hands.

Great location if you are going for a ski vacation. It is also near the centre. There are shuttle buses every 20 minutes to take you to the gondola station. I was surprised to see it is pet-friendly as not a lot of the hotels here are. The food was delicious with a great variety of different options. The staff were amazing, very friendly service and always happy to assist you with your questions. The...

If you are not planning to eat at the restaurant then don't come here,since there is nowhere to eat at the room and even if you paid for the restaurant it's pretty expensive

Overall I can say that it was OK. The staff was very nice. The room: it was clean, spacious, and it was very warm. Also the bathroom was spacious and we had hot water at anytime of the day or night. The food & serving: morning & evening we had buffet. A lot of cold cuts and types of cheeze , olives, cereals with milk, fruits etc. What we did not liked: - the food was not very tasty. - there was just...

A couple of hours’ drive from Sofia in the very picturesque town of Bansko, the hotel has ample parking space and is vary easy to get to.  Staff, more specifically reception, restaurant and servicing are very courteous and kind. Having mentioned the restaur, the variety and quality of the served food items are well within and possibly exceeding its category. Well done!

The hotel was great, rooms were big and clean. Reception service was awesome. There was also a nice hike just 3km away to the local lake. I would only love for the spa and pool to be improved a bit.

An amazing holiday for the price, loved all the facilities, the barman was very helpful and would stay open until we were finished. great place to go for an affordable ski holiday. The staff were very smiling and friendly. The rooms are very nice, very clean. Our room was big, with mountain view. The Spa facilities are clean and there is everything which you can enjoy. Free shuttlebus to gondola...

Myself, partner and family stayed in the Lion Hotel at the beginning of March for our Skiing holiday as part of the package with travel solutions. Our first impressions of the hotel were good as it appeared clean and tidy and the rooms were spacious. The food served as part of half board breakfast and evening meal was a buffet, I cannot fault the food as this was actually very nice and there was...

A really good hotel. Rooms are spacious. Food is good and plentiful. Rooms are always warm. The spa could do with a warmer pool and Hot Tub. Sauna and Steam all good. Location is ideal, five minutes or so to the Gondola and main bars. Have been this hotel a couple of times.

We had a lovely time skiing whilst staying at the Hotel Lion. We had a family apartment that was spacious and comfortable. The hotel is spotlessly clean and staff made a noticeable effort to keep it impeccable. The breakfast lasted for a long time and had a good variety of foods on offer and the dinner was fresh and plentiful. The log fires in the reception created a cosy atmosphere and the bar area...

Generally our experience was good. Big rooms, very warm. Staff is always happy to help. Asked for different options if lunch and staff took it on board straight away. As well my little one dropped her tablet behind wardrobe maintenance got it without delays and etc.. Just one thing and quit major. I looked at evacuation plan and it was great. However emergency exit was locked. I asked receptionist...

Excellent Hotel. Our arrival was late and was checked in swiftly with a complementary glass of bubbly and a well received packed lunch, an excellent touch. The rooms are clean, large, and excellent for 2 with all your own gear, we also had a mountain view, which was an added bonus. The facilities are excellent: pool, sauna, spa, mini bus to the Gondola every 25mins etc. The bar area, with real fire...

We stayed for a week at the beginning of March in a 2 bedroom apartment and were so well looked after by staff. Positives Lovely staff, helpful and caring. Our rooms huge, beds comfortable, little mini kitchenette, sofa was also a sofa bed. 6 people could have easily stayed in this apartment (just to note 1 bathroom though). Rooms always lovely and warm, we had our windows open often as weather...

We had a great week at the MPM Hotel Sport. The hotel and the resort more broadly were pretty quiet so it was a good time to visit. The restaurant staff were very helpful and the food at breakfast and dinner was great and plentiful. The ski rental/ski school in the basement was convenient and the equipment was good. The ski instructor taught my children to ski and was very good with them. The leisure...

Everything was great, the staff was very kind, awesome location near the Gondola lift, food was extremely tasty and the rooms are very spacious and clean. Highly recommend!!!

Excellent service from all members of staff, while having amazing facilities available! ⭐️⭐️⭐️⭐️⭐️

Had a brilliant time at mpm sport hotel, rooms were lovely and hotel staff were very friendly, location is quite close to the gondola’s aswell making the whole trip very easy. Cannot reccommend it enough!

Fantastic location — the second hotel right next to the gondola, which makes everything incredibly convenient. The staff were very friendly and welcoming, greeting us with sparkling wine and taking care of our luggage straight away. Check-in took just seconds. The hotel was clean, quiet, and had a very relaxing, hassle-free atmosphere throughout our stay. Our room was comfortable and well-equipped...

Best hotel in Bansko , hands down. Location, facilities, great breakfast and most of the staff and superior service. We had to extend our stay following flight cancellations in our country. The staff did everything they can to support and assist with great patience and humanity. This hotel sets the standard.

A very pleasant and comfortable place to stay, with warm and welcoming staff. Ideal for families seeking a peaceful and quiet environment. Conveniently located close to the main road, and the hotel provides transport to and from the Gondola for added convenience.

Wonderful location,while closed to all restaurants and bars it’s also away from the noise. The staff is friendly and very helpful,so is the management. Hotel is walking distance from Gondola,has also shuttle from-to. We travelled with car,parking places available for free. Food was good,nice Spa but as mentioned people make difference with their positive attitude and that’s premium at this hotel. Many...

Elegant Lux is a lovely hotel! Really pleasant staff and great environment. There are a few things that could do with some repairs but overall, fab hotel with a great shuttlebus to the gondela and it really is close to the gondela anyway.

We had a wonderful time at the hotel. The rooms were nice and cozy and clean as well. The breakfast was delicious, great variety and also small daily rotation. The spa was wonderful, had 3 saunas( standard, hammam and a special salt sauna) the pool is not deep but enough to relax and perfect for kids. The saff was also very kind. Would come back again.

I had a great stay here and honestly the staff made all the difference. Everyone I interacted with was genuinely kind, patient, and very understanding, which made the whole experience feel easy and welcoming. You can tell they really care about guests and take pride in what they do. The hotel itself was comfortable and well kept, but the people are what stood out the most. Big thank you to the entire...

Would highly recommend !! Lovely staff especially Nico who was so helpful giving us recommendations on where to visit and making us amazing drinks with lovely conversations. Room and hotel was nice and clean, rooms are extremely hot so I would recommend turning your heating off when you arrive the heating from the rest of the hotel will keep your room warm

Excellent hotel and staff, good food clean Public areas we will be back. bar staff toto and ivo brilliant representative of hotel.

On the transfer to airport after a great stay. Rooms very large and clean. Showers powerful and hotel. Room tended to daily. Food isnt anything amazing but tasty and plenty of choice. The staff are nice if you make conversation. The guy at the bar spoke great English and was always happy and friendly. 3-4 minute walk to gondola. 2 minute walk to small supermarket one of the best feature whcih isnt...

We stayed at the hotel from Valentine’s Day for a week during the school holidays for a skiing trip and was pleasantly surprised. The hotel is fairly centrally located in terms of location to the main Gondola for skiing and close to restaurants, bars and supermarkets. Upon check in we were given room 501 on the top floor in the corner which was a very larger corner room with 3 single beds. The room...

I booked for around 10 nights and what I can say is that the expierence was really amazing. My room was really clean, even on the corners. There is a bar, a restaurant and also the food tasted good. The lobby looks great, it’s big and it has an extra room for games so the kids are enjoyed. The hotel has a spa with a swimming pool and a sauna. The staff were also very kind and always ready to help....

I booked for around 10 nights and what I can say is that the expierence was really amazing. My room was really clean, even on the corners. There is a bar, a restaurant and also the food tasted good. The lobby looks great, it’s big and it has an extra room for games so the kids are enjoyed. The hotel has a spa with a swimming pool and a sauna. The staff were also very kind and always ready to help....

Overall 3 star stay. Location is fine, a short walk from the gondola or ski shops. Service was good, friendly cleaners and restaurant staff. However, had cold showers every day, despite complaining and being told it was fixed.

We had a wonderful weekend at Pirin Golf! Peace, relaxation, and a truly lovely atmosphere throughout our stay. The place is beautiful and definitely worth visiting.”

Great Mountain resort with external pools and stunning views. We are not golf players, but they offered free golf lessons. It was really interesting for us, as we have never tried to pay golf before. Food was delicious and the variety was enough to satisfy individual preferences. Rooms are spacious and are well equipped. Staff is speaking also English, which help foreigners to receive all the information...

Place with unique nature, very good spa and personal that is friendly and helpful. The ladies that clean rooms do amazing work. The place is kids friendly, cozy and quiet.

Nice and polite staff, perfect location! Atmosphere was verry nice. Rooms are big!Clean areas! Noise level-perfect!

Excellent resort, great restaurants, amazing facilities

A wonderful hotel with the potential to be perfect if the rooms undergo a refreshing renovation. In our room, the balcony door was loose and could have fallen at any moment, and the light bulb in the bathroom wasn't working, but it was replaced promptly. As we stayed during one of the hottest weeks of the year, the room temperature was 28 degrees Celsius and there was no air conditioning. However,...

The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff. Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer. This place deserves...

We had an amazing experience at Hotel Tanne. The apartment suite was spacious and comfortable beyond our expectations, clean, with gorgeous views. Breakfast freshly prepared. Even though we were the only guests for some days (staying in low season) we could use all the facilities, heated pools and the variety of saunas. The staff were friendly, kind and available. A short walk to the center. Strongly...

Stayed here as part of 7 day Ski trip to Banko. The managers kept us some food on checkin as the restaurant was closed and were helpful all the way through the stay. They asked if they could put on different food for dinner in the evenings as we didn’t always eat in the Hotel as we were meeting other friends. The rooms were comfortable and clean, breakfast was great and the pool and sauna was just...

Traditional Bulgarian hotel, great location - restaurants, supermarket, gondola. Nice breakfast&dinner. Room with balcony, warm and with comfortable beds. We loved the spa facilities after skiing all day. I would definitely recommend.

We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room and whole hotel is lovely, very cozy and feels...

Amazing hotel, perfect stay for a ski holiday We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room...

Fantastic place! Great location right next to the lift and restaurants and shops. Large clean rooms. Very tasty food. Great area with pools and saunas. Highly recommend! I will definitely come back :)

I’m honest with my reviews! For the price wow this is spot on. 3 Jacuzzis, 2 saunas, steam room, a big pool and an awesome lounge bar with pool tables and more. Great staff and great hospitality. People should stop complaining for the small things in life. אחלה מקום

The hotel has plenty of facilities, staff were friendly, the breakfast buffet had lot's of choice of cold and hot items, the spa was nice with an outdoor hot tub. The rooms were a little dated with small twin beds and our bath leaked from underneath but the shower was nice and hot! Location for the gondola was perfect.

Me, my wife, dad, and 2 children stopped in this lovely hotel. Incredible location. 2 minutes from the gondola, smack bang in the centre with easy access to everywhere. The hotel was spotless, and the pool, gym, sauna facilities were incredible. Out of all the destinations and hotels I have stopped in when skiing this one is the best. The staff were so friendly and helpful. The rooms are large, warm...

Stayed here in Mar 24, there is plenty of accommodation in Bansko so it is a bit of a lucky dip. Hotel is well located for the main gondola station. The rooms are very 80's and basic, we had an apartment so thought we could cook something simple or at least make a hot drink in the 'kitchen'. I think there were 2 cups and a kettle and nothing else. I recommend you book breakfast with your room as you...

Very well positioned, very close to the gondola and far from the noise of the center. The food is good. The rooms are clean. Overall, should be invested because you can see the passage of time and some things are a bit degraded. The elevator requires maintenance, it gives you the impression that it can break down at any time.