Best Hotels in Bansko

Overall a really good experience. If you come here expecting the Ritz then you will be disappointed but we found the hotel to be excellent value for money. The rooms are spacious, clean and everything was working well

Top level restaurant: every day for dinner new dishes, all products are good and excellent quality, all products are natural. On the third day stopped myself and did not eat extra

The staff were nice and helpful. The spa and pool are a great asset too, along with their staff and good priced treatments. Food was very tasty and a good selection, but if you only like uk food it will not be for you

We stayed half board and found both the breakfast and dinners to be good quality home cooked food, with a nice selection of meats, vegetables, salads and desert

The Hamam and Sauna were good, but again they were working only during the weekend, on Monday they were not. 3 euros for small beer?! C'mon

The breakfast was amazing, the location a 5 minute walk to the gondola, the pool is open in limited hours (its not that great either). It wasn't a good and relaxing experience for us we can't recommend staying there

The rooms are very spacious, and the spa facilities were excellent. We enjoyed the delicious food and the nice lounge area, perfectly situated next to the kids' playground. It was ideal for a couple of retreat days

Everything was wonderful – the staff was friendly and helpful, the spa was very nice, and the food was excellent. We truly enjoyed our stay and would definitely come back again.

The hotel is a 10-15 minute walk from the old center of Bansko and the gondola, but I am told that they run a shuttle service (every 10 minutes or so) in the winter. So we are considering it for a ski vacation

Beautiful hotel, a little further out from the Gondola but the shuttle bus service is spot on. It’s a short which is actually quite nice on the legs after a full day of skiing

The pullout sofa was super crooked and uncomfortable and made a terrible noise at the slightest body movement, my baby girl kept waking up every time I sat down or moved in bed

We enjoyed all the facilities of the hotel

Excellent and spotless rooms, outstanding staff and service, and a lovely spa area. The kids’ playground was impressively clean, which we really appreciated. Great location with peaceful and quiet atmosphere

Beautiful hotel with beautiful views! Tastefully decorated apartments and villas. Spa and pool are great - the pool is excellent for children and people who can’t swim as it’s not deep. The jacuzzi has mountain views

Stay with my family for 2 nights. Room was perfect and very clean. Dinner was very good but breakfast was awesome. There was a pizza restaurant with awesome stone made pizza

The place is good, but the rooms smell weirdly, the diner is no good. The staff is friendly and helpful, but the overall feel is of something obsolete that was not very well taken care of

Staff is always friendly and obliging. Every stay in this hotel is a perfect relaxation for our family. A tip: from the hotel you can drive up to Gotze Delchev hut (20 min) and get the lift for Bezbog hut

No outdoor pool, just a jacuzzi which requires an additional fee. On warm days you can sun-bath on a large terrace connected to the indoor pool. Breakfast is varied, delicious and on a buffet

A beautiful location, the best experience I ever had in a hotel! The best service, everyone is so kind and thoughtful! We will definitely visit again at this hotel many times:)

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc)

The best part of staying at the Kempinski is the VIP pass - if you are skiing during school holidays this is a must! Gondola queues have been between 2-3 hours a day and with VIP we have gone straight through-it’s worth a stay in the hotel for this alone! And the price was not much more than the normal pass price at about €75 per days for adults (less for children 11 and under)

The gondola is next door to the hotel and and you can ski straight back into the ski room at the end of the day

The ski shops in the foyer and the ski room all make the experience easy The rooms are nice but dated but the hotel itself is beautiful and like a winter wonderland. The view from our room (shown in photo) was stunning

This hotel has always been and remains by far the best in Bansko - the first thing to mention is a very attentive and professional service throughout the hotel, followed by a great choice of different dining venues and a great spa with indoor and outdoor pools

Everything was good 👍the room,food and the customers are so kind.This is my second time and I will come here the next year

A wonderful place to spend a wonderful time with your loved ones. The staff is incredibly kind and helpful, the rooms are very clean. The SPA center is amazing offering hot tubs, pool, sauna, steam baths

It’s a very nice hotel and the food is great too. They make a variety of dishes every day and they are all delicious there’s also a children’s game centre inside the hotel

There are some stuff broken in the room, so the room is not really maintained, however room service is good. Some of the hotel staff are nice and some not so much

We were very, very pleased with our stay at Regnum Bansko. The hotel''s overall atmosphere, quality of service, cleanliness and amenities were truly high

Exceptional Stay at Regnum Hotel & Spa, Bansko Our stay at Regnum Hotel & Spa in Bansko was simply outstanding! From the moment we arrived, we were greeted with warm hospitality and excellent service from the staff, who went above and beyond to ensure our comfort

I was particularly impressed by the way the hotel manager handled an unpleasant situation involving a family with two very young children who had unknowingly booked through a fake travel agency and arrived without a valid reservation

She not only found a solution but treated the family with remarkable care and empathy, as if they were close friends. It was clear that she has the ability to make every guest feel special and truly looked after

Every request we made was met with personal attention. Before our arrival, we casually mentioned by phone that we would need an electric kettle, and without any further reminder, it was already waiting for us in the room

Everyone was friendly and helpful, not only professionally trained and polite, but also sincerely warm and attentive toward the guests

Friendly staff and comfortable apartments. Free Wi-Fi everywhere and fantastic views. There is an indoor pool and jacuzzi, a games room and a gym. Highly recommended.

My friend and I visited this hotel for the first time on New Year’s Eve 2026, and we truly enjoyed every minute of our stay

They even opened the lobby bar for us half an hour early on our departure day, so we can have coffe before our driver picked us up! You can tell these folks really love their work there and care for their guests! On a side note only thing that I found a bit disappointing was the lack of AC but to be honest it's understandable because it's a ski resort and well summers there didn't used to get warm

But once we got to the rooms we were unpleasantly surprised, as they don't look like in the pictures. The bathroom is extremely small and very far away from a 4-star rating

The air and thermal water baths were amazing—so relaxing after a long day of exploring. The massage service was excellent and just what we needed after a long drive

The hotel's location is unbeatable—situated in the best spot in Bansko, with plenty of taverns around and the town center just a short, convenient distance away

There were also good parts of staying here: the cleaning was done daily and the cleaning ladies were amazing, there is a shuttle bus to and from the gondola and the hotel has a ski rental

The check-in process was smooth and efficient. The breakfast offered was excellent—delicious, varied, and beautifully presented, providing a perfect start to each day

Great hotel with great spa! The buffet is really big, and for sure you will find something to eat. The temperature in all the building is very good, allows you to relax and never gets cold. Will definitely visit again!

Unique SPA, huge and amazing restaurant, open kitchen, great food! The best baklava and sweets you have ever tasted. After the renovation the hotel has become great. The lobby is bigger and amazing

Our stay at Grand Hotel Bansko was absolutely amazing! The staff were incredibly friendly and helpful, the room was spacious and cozy, and the spa area was pure bliss. The food was delicious and varied

My stay at Grand Hotel Bansko was truly enjoyable. The spa center is very impressive — spacious, modern, and beautifully maintained, offering a relaxing atmosphere that made the experience even better

The children's corner - big, with a program for the children and lots of games. The rooms - big and with a great view, especially after the renovation of the rooms it is number 1

In the gym you can find everything you need. The masseurs are top level! Hygiene, cleanliness, service - perfect! I highly recommend!

Amazing 5star hotel !!!! From the warm welcome, huge, warm rooms and gorgeous spa area to the most delicious dinners and breakfasts we couldn’t ask for more ! Absolutely, the best ski hotel

New ,renovated and rebuilt.still working on renovation but it’s going to be the best hotel in Bansko.

good hotel with a lovely spa, location wasn’t too great and seemed a bit far from the slopes

Rooms very warm, we had to open the windows. Thank you all for making this holiday so brilliant

I stayed at Premier Luxury Mountain Resort in Bansko with high expectations, given its name and rating. Overall, it was a pleasant experience, but I can’t say it lived up to the “luxury” label

The staff were friendly and professional, and the location is great — close to the mountain and the town center

Clean tidy warm plenty hot water cheap beer good service, good value for money

Generally our experience was good. Staff is always happy to help. Asked for different options if lunch and staff took it on board straight away

Only negatives I would say is there are no tea/coffee making facilities in the rooms and the mattresses weren’t brilliant. Food- for us this was just incredible. We went with the half board option so breakfast and dinner

As well my little one dropped her tablet behind wardrobe maintenance got it without delays and etc. Just one thing and quit major. I looked at evacuation plan and it was great. However emergency exit was locked

It was just faultless from the options of cold foods, dips, side dishes to the lovely various hot foods which had a few different cuisines throughout the week

Then I asked another receptionist he did not know. Would door open or know in case of fire

You have more than enough food for breakfast (I guess the dinner was also good since we had a half board) and the lobby had a special vibe. The hotel is worth visiting, I highly recommend it, everything was top quality

For Bulgaria the hotel is of good quality. Delicious food, polite staff. The rooms are already a bit where something in need of repair. Jacuzzi not working. Gym is purely symbolic. To the ski lift 1.2 km away.

Nice hotel with hospitality warm place nice stuff good service drinks and good food . Value for money !!!

Ι love this hotel!the service,the room & the food is excellent!you provide all types massage!!I recommend you!!💕

Great accommodation! The room was clean, warn and a kind of modern style! Also, I would like to thank hotel's staff who helped on any question

4 stars only for the distance from the center of the village, but it's ok 15' on foot!

I booked for around 10 nights and what I can say is that the expierence was really amazing. My room was really clean, even on the corners. There is a bar, a restaurant and also the food tasted good

We had b&b with our package, rooms perfect well serviced daily and excellent cleaning, breakfast ok but not what we used too but lots of options available

But staff excellent and extremely helpful and knowledgeable and friendly. Great location walking distance to just about anywhere you need to go

Location is fine, a short walk from the gondola or ski shops. Service was good, friendly cleaners and restaurant staff. However, had cold showers every day, despite complaining and being told it was fixed

Clean and spacious room (I booked the 1 bedroom apartment) 2. Amazing Spa (stayed from the 17th to the 20th of Dec, was not crowded) 3

We had a truly wonderful experience here, the spa is perfect for our needs. We had two studios for myself, husband & two teens

Just a fantastic place, with fantastic rooms great views from the Windows. Great time of the evening, great pool, good gym sauna and salt dialky. Very convenient location walk to the centre, swayed walking to the lift

I originally booked just one night at Saint George Hotel, but ended up staying for three nights because the experience was so good

The rooms were clean and comfortable, and the spa area was excellent – with 4 different types of saunas, all spotless and relaxing. The staff were incredibly kind, attentive, and helpful

There was even a misunderstanding with the price (my mistake), and the reception team went out of their way to resolve it fairly and offered me a very considerate rate. Their hospitality made a big difference

The breakfast was excellent – a wide variety of delicious options

For the price, you get amazing value – great rooms, a fantastic spa, and outstanding service. Everything was perfect, and I will definitely come back here again. Highly recommended to anyone visiting Bansko

The gym is compact but there is enough in there for a workout if you want to. The bar has a good pool table and some comfy seats if you want a chilled put evening away from the bars in town

Fantastic place! Great location right next to the lift and restaurants and shops. Large clean rooms. Very tasty food. Great area with pools and saunas. Highly recommend! I will definitely come back :)

The hotel was spotless, and the pool, gym, sauna facilities were incredible. Out of all the destinations and hotels I have stopped in when skiing this one is the best. The staff were so friendly and helpful

I’m honest with my reviews! For the price wow this is spot on. 3 Jacuzzis, 2 saunas, steam room, a big pool and an awesome lounge bar with pool tables and more. Great staff and great hospitality

Me, my wife, dad, and 2 children stopped in this lovely hotel. 2 minutes from the gondola, smack bang in the centre with easy access to everywhere

The rooms are large, warm, spotless and offer fantastic views

Excellent place good service, the owner was there all the time for us and drove us every day to ski. לא כשר כרגע

Very good, My and my brother stayed for one week, and had wonderful vacation. Nikolai the owner of the hotel is a vary nice and the staff will do every effort to help in any request. I We will come back next year!

Very good hotel. The stuff is amazing. They have a driver that took us every morning to the gondola and back to the hotel after the ski. There ara two saunas and hot swimming pool.

The food is excellent! and breakfast is laid out till late, as is supper: so no need to get up early or rush back to the hotel. 10/10 would definitely come again

This is a picture from the pool in Chateau Vaptzarov. The place also has a gym and spa. The food is also good, especially the breakfast where you have a lot of different kinds of food at your disposal

Staff is very nice! Good location. It seems that they put effort to renovate the hotel, so we really tried to sympathise with them. The thing I find annoying is that they promote spa, when 1/3 of it is not really usable

The hotel is near to the gondola. Polite and very quick staff. Good spacious rooms. Great Spa

Location is A1, 10 seconds out of the back door and straight to to gondola. The food is ala carte for evening meal, with option of 3 evening options

Spacious rooms, good beds, they even put on a free sushi reception which was a really nice touch. Really nice hotel, targeted not to attractive the riff raff, but we came anyway

Perfect location very close to gondola for going up to the mountain Very nice staff very helpful and whenever we need anything they helped us with a smile Good breakfast We stayed in the family suite with Mountain View and enjoyed very much Friday night we had a chef’s happy hour It was amazing Loved it

I also recommend after skiing to visit the spa area, we recovered very well there. Thank you to the all staff for a pleasant stay, we will definitely be back, you are doing an extremely great and good job!

Such an amazing experience wonderful lovely staff and Alex was so helpful!!! The hotel is very clean and the amenities are very good

At the reception given bathrobes and Slippers. The food is tasty, left a good impression. + Beautiful view from the window. Very polite, English speaking staff

Nice hotel with good spa and pool but not so clean rooms

If you like vegetables and salads you will feel like home and if not good luck you will definitely feel hungry as there is not much of the choice for meat. Spa khm khm that is sauna and Turkish bath i mean it was ok

What are the disadvantages were seen: 1) the Cleaning was done so himself (on the first day, in General, a dead bug lying on the floor), the bed refueled so that I would not have ran at all 2) the Hairdryer did not work properly (turns off after ~30 seconds of work) 3) the water Pressure in the shower leaves much to be desired Overall, the hotel is fully justified

Lovely hotel about 25min walk from the gondola area, clean rooms mostly friendly staff, cleaners are lovely (1 was super helpful every day and went beyond the call of duty due to a friend - dont ask) lovely views

The rooms are comfortable and spacious. To the city center to go 15-20 minutes. The hotel has fast WiFi, free bus to the lifts, Luggage storage inventory. There is a swimming pool, sauna, Turkish bath

Very good hotel hosted by a friendly family!!! I was there for 3 days with a group of tourists from Spain. we had wonderfull Time to the hotel. Thank you very much! I recomend this hotel to the whole mountain lovers

We stayed here at the end of December 2023. Pros: Room was clean, friendly staff, breakfast was good enough, good sauna and jacuzzi

Hotel dumanov is a great hotel, we stay here every year because its our home in bansko Rooms are spacious breakfast is great. Showerathroom are clean Staff will do everything to help you and make you're stay pleasant

The room itself has all you could possibly need from a hotel room. The owners were always friendly and helpful throughout advising us on any queries and informing us of when our taxis arrived for transfers

Breakfast was served from 8am each day and on request they happily made us our own breakfast earlier. There were a large range of continental items as well as teas, coffee and juices

Large hotel that was very empty in September when we visited. The rooms are large with a wide balcony with an outside table and chairs. The views are stunning over the mountains

Excellent location and service, but needs renovation. No air conditioning, problem with the door and we changed the room. Nice swimming pool and spa, and beautiful interior design

A nice hotel in central Bansko. Comfy rooms with a cosy lobby bar with a nice fireplace. Good pool and sauna, steam room

The hotel is awesome! Nice crew, nice bar and very kind service. They have awesome breakfast and dinner, they have a sauna and a pool. Also you can pay a bit for ping pong or billiard

The hotel is lovely, the pool is amazing, the spa is quite and absolutely enough to have a pleasant stay !:)) As well is close to the old city of Bansko ! Definitely recommend !

Such a nice hotel right next to old town too, the food in the hotel is OK could do with a rethink on combination and level of flavour, but overall really nice place to be.

Just no comment, it has a rating of 9.4

Christmas meal which was supposed to be special, actually was not. The pool was clean, at good temperature but with too much chlorine (it smelled more than usual at least)

Very comfortable and large reception area. There is a ski shop in the spa centre which even does training as well as equipment hire. We came for a month in mid February

We had a two-day family break there, at Christmas in a really spacious two-room apartment. We enjoyed the extra space and the view to the mountains. We paid for half board so we ate dinner as well as breakfast

Best place as base to ski in Bansko. Not in the center but it's better because is very calm. Tried the full body massage and the spa, very good! Breakfast is normal (I'm Italian) but it's standard.

The hotel was very clean, the room was very clean and had everything needed, they looked exact as the photos

Excellent place for sports, retreat, meditation, relax!! Amazing vibes!!