Predela LUX in Bansko

We stayed from January 23rd to 26th. As a family of 5, we were greeted in a friendly and welcoming manner upon arrival, and check-in was fast. The room we had was very spacious, with two king-size beds and a double sofa bed in the lounge. The apartment was very clean and had all the facilities we could need. One minor issue, which didn't bother us since we don't watch TV on holiday, was that there were no batteries in either of the TV remote controls. The spa facilities were great, and we enjoyed visiting the spa after a day on the slopes. I booked a massage with Daisy, and she was fabulous and definitely knew her stuff. We would definitely stay again. Our trip to Bansko was faultless. Thank you for an amazing stay!

good hotel for the money we paid. breakfast and dinner were simple. The receptionist and the other employees were very polite, we did not understand any bad behavior. The facilities are generally at a very good level and very clean. The swimming pool is nice and new with free public use of the jacuzzi and sauna. The only thing we did not like was that it had too much chlorine. To the point that on the 3rd-4rd day we felt a sickness.

Very good location but the rooms aren’t clean and the temperature in the apartment was very high. The breakfast was basic.

A very nice hotel great spa
Staff very helpfull

The experience was great, staff was nice and the facilities were good. The price we paid was fairly low for a hotel with a good view which includes a pool, sauna and everything. The breakfast at the hotel is a bit expensive though.

Predala Lux - 2 bedroom apartment was spacious, clean and modern. Beds and linen were very comfortable after a days skiing.
Kitchen had all necessary items and a dishwasher.
Pool, sauna and steam room was a great addition and perfect for a relax.
Ate at the restaurant which was ok but nothing special. Would recommend going into town for dinner. Did not eat breakfast there as it starts at 07:30 and we had to be at the gondola queue before 08:00 to get to our ski lessons on time.
The only down side was that on arrival to the apartment it was so hot and no thermostat on the room to turn the temperature down, I asked at reception to reduce temp but still warm so slept with the windows open.
All areas of this apartment were clean and staff were approachable and helpful.
It is situated a short walk away from the main ski resort with loud bars which was perfect for us as it was quiet.
Would definitely return to this apartment complex.

Simply delighted!
At the beginning, we were warmly welcomed at the reception, we were given all the necessary information.
The apartment we stayed in was clean, warm, just like being at home.
The food is delicious, warm.
The pool, the jacuzzi is clean, the spa is also clean.
The gondola is 10 minutes away on foot, everything is close.
I highly recommend Predela to everyone who wants to enjoy the beauties of Bansko.

We spend 10 days in this hotel for Christmas and New year 2022. The hotel is nice with different size apartments. We had 1 bedroom apartment which was equipped with everything necessary for our stay. There was a fire place as well which added to the apartment charm. The spa center was nice with good swimming pool, jacuzzi and sauna, also with fitness center. We were using it regularly and was very convenient. The hotel is very close to the ski slopes, which made the experience for skiers very easy and practical. The personnel were great. They were very kind, trying to satisfy all our requirements. For example, they provided additional heating radiators for the colder days. The lift got broken one of the days and they immediately offered us another 1-bedroom apartment on the ground floor as we had an elderly person with us. The other apartment had also washing machine, which proved to be very handy during our stay. For the New Year’s Eve, the hosts have prepared nice musical program and New year’s menu with large choice. We were delighted with the great festive atmosphere, the music and the dancing. The hosts came to greet each one of us personally and especially payed kind attention to our gradma as per our old Bulgarian traditions. Overall, we spent really fabulous time and will come back in this hotel again next time we are in Bansko.