Balaton Hotel in Sunny Beach
✅ Some guests found the rooms clean and appreciated free air conditioning ✅ The pool is noted as a positive feature despite maintenance concerns ✅ Location receives consistent praise for being close to the beach and resort center ✅ Staff friendliness was mentioned positively in a few reviews ❌ Rooms often described as dirty and poorly maintained, with mold and worn mattresses ❌ Repeated complaints about lack of room cleaning and unchanged bed linens during stays ❌ Food quality criticized for limited variety and poor taste, described as mostly the same daily ❌ Service issues include rude reception staff and unprofessional behavior, with some reports of theft ❌ Pool area cleanliness and upkeep were found lacking, including bird droppings and poorly maintained sun loungers ❌ Wi-Fi reliability is uneven, with weak signals in some rooms and slow speeds in the lobby
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Description
Balaton Hotel is a two-star property located in the southern part of Sunny Beach resort, offering simple and cozy rooms across three buildings with 4 to 6 floors each. The hotel underwent renovation in 2000 and features 250 rooms of various types including economy, standard, family rooms, and beachfront villas. Guests can enjoy free Wi-Fi in the lobby, free parking, an outdoor pool with complimentary sun loungers and umbrellas, and a restaurant with a lobby and pool bar. Family-friendly facilities include a children’s section in the main pool, a playground, and free baby cots upon request. Despite its modest rating of 7/10, the hotel is praised for its location and clean rooms by some guests, while others note issues with room condition and service. The hotel offers table tennis, massage services, and electronic games, catering to leisure activities on site.
Location
Balaton Hotel is situated within walking distance from the center of Sunny Beach and just 150 meters from a public sandy beach, located on the second line from the shore. The hotel is approximately 27 km from Bourgas Airport (BOJ), making it accessible for travelers flying into the region. Nearby dining options include the Restaurant "Mexico Bar" at 84 meters and the 100% Family restaurant 145 meters away. The hotel’s geographic coordinates are latitude 42.6855526 and longitude 27.7078762, placing it conveniently in a lively part of the resort for easy access to local attractions and amenities.
Tips
- Bring your own pillow and personal toiletries to improve comfort, as some guests reported worn mattresses and poor room hygiene.
- If you plan to use Wi-Fi extensively, expect variable reception and consider using the lobby area for better signal.
- When dining, be prepared for limited food variety and consider exploring nearby restaurants like Mexico Bar or 100% Family restaurant for more options.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 14 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Gift shop
- Garden
- Non-smoking rooms
- Fridge
- Family room
- Cable TV
- TV
- Shower/Bathtub
- Accessibility features
- Wheelchair Accessible
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Restaurant
- Free Wi-Fi
- Car rental
- Airport transportation
- English
- Parking nearby
- Swimming pool
- Outdoor pool
- Fax and copy machine
- Table Tennis
- Doctor
- Massage
- First Aid Kit
- Children's playground
- Family/Kid Friendly
- Pets allowed (under 5 kg)
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 1420 m. It takes 21 minute To the beach!
The distance to the sea is 410 meters
Street view
Video: Balaton Hotel, Sunny Beach, Bulgaria HD review
Map
Reviews
The food was disappointing, mostly the same every day and lacking flavor.
The only real positives are the location and the pool, but even the pool could use more regular cleaning, and the sunbeds would definitely benefit from better care.
The hygiene is non existent you have to put your own bedding on its holy and its stained like someones mixed ayran with lutinica and had a bad night further explanation not needed 💩moving on to the lack of facilities in the cupboard like room i had to unplug the invested fridge to charge my phone …
If you have already made the mistake of booking this hostel and its too late to cancel i advise bringing your own pillow or just sleep on the beach at least you wont be eaten alive by the bed bugs🐜
The air conditioning didn’t work, and when we asked for a solution (room change, fan, repair), we were simply told: “If you don’t like it, leave.” – no help at all.
To make things even worse, the bed sheets and linens were dirty, which is shocking and unhygienic for any hotel.
Terrible service, unprofessional staff, dirty rooms – this place completely ruined our holiday.
I went here in vacation but I ched out earlier I with my family... Dirty place, mold in bathrooms and waiters that touched food with bare hands to put what fell in plates again.
Keep away
The only good thing here is the pool...
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Balaton Hotel
What types of rooms are available at Balaton Hotel?
The hotel offers a range of room types including Run of House, Economy rooms (with garden or pool views), Standard rooms, Standard family rooms, and beachfront villas with two bedrooms.
Is Balaton Hotel suitable for families with children?
Yes, the hotel has a children’s section in the main pool, a playground, and provides free baby cots upon request. Children aged 0-14 can stay for free if no extra bed is needed.
How far is the nearest beach from the hotel?
The hotel is 150 meters from a public sandy beach on the second line from the shore. The nearest private beach, Dune Hotel Private Beach, is 1420 meters away.
Are pets allowed at Balaton Hotel?
Pets are allowed on request. Contact the property directly for details on fees and conditions.
What are the parking and internet facilities at the hotel?
Balaton Hotel offers free parking and free Wi-Fi in the lobby area.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 31 USD The best time to book is August 24, with rates starting from 25 USD


























































