Allure Hotel & Conference Centre in Barrie

The whole place needs a good cleaning top to bottom. Room and bathroom dirty and furniture stained. Went to check in at 5 and was told my room wasn’t ready. They were able to get me a different room. The place smelt of horrible air freshener so not good for those sensitive to smells. The front desk was polite. I would not stay there again.

Do not stay here!
We checked in for a two night stay with a hockey team.
We left.
If this could be a zero star it would be
Absolutely dirty! The carpets are not vacuumed let alone deep cleaned. The chair in the room had something spilt all over it.
The toilet seat was dirty, the shower had mold and rust.
The beds are horrible quality
There was so much dust on everything I was concerned for our well being if we slept there. (In all.areas of the hotel)
The hot tub was closed off broken. The pool was GREEN the water was not even filtering through the skimmer as there water was below it! The safety for the door was CUT!! So the door did not need a key card. Anyone child could just walk in and go into the pool. Huge safety concern!! The benches in the lobbies have tape on them!! The front door was taped off broken. Ceiling tiles caving in from water damage in the hallway.
When talking with the front desk about how awful the cleanliness was I was able to DRAW in the dust on the front desk!!! Showing the attendant how dirty it really was.
There was nothing really said.
Like I mentioned we left. No refund. They refused to give our money back we were there for 1 hour.
AT this point the cost of $400 is not worth our health. I can not believe this place is open!

Was not very happy. Pealing wallpaper. Frayed rugs. Pool didnt work. The door to the pool just suddenly fell off so they closed the pool. When I asked for basic things from the front desk they didnt have them. The pull out beds on the couch were super thin. There was a leak somewhere that you could hear from somewhere within the toilet. They clearly didnt clean very well as air vents were covered in years worth of dust. And there was a gross residue in the bathtube. Heat and AC turned on and off so loudly it would wake you up. The only true good thing was their breakfast. Plus cost were clearly jacked up due to the hockey tournament. 400 for two nights... shockingly terrible price for such a poorly maintained hotel

Stayed here this weekend. Was in a “pet friendly” room and when we walked in my little chihuahua went under bed which when he came out with a chicken wing bone. Took it away and he went back under and came out with a piece of pizza that looked to be about 5 years old. Look under beds and there were socks, cigarette butts, empty pop cans, so much garbage. Cob webs all over room. Not impressed. $400 for 2 days. I wouldn’t even rate it a 1. Very disappointed.

This is an old hotel that appears to have been rebranded. I was attending a wedding and booked a room as this is where the room block was held.

Upon checking in, I was told a $50 deposit was being added to the bill and that it would be refunded 3-4 business days after checking out. I have been a very frequent traveler and have spent hundreds of nights in hotels. I've never seen one that adds a deposit to your bill. The vast majority put a hold charge on your credit card which is wiped upon check-out or take a deposit but then deduct it from your final bill. The Allure also took full payment + the deposit at check-in.

As soon as we entered the rooms corridor, there were a bunch of young hockey kids running up and down the hallways while their parents sat in chairs in the hallway drinking beer and chatting. Great first impression!

I had a king room that was old and showing its age. You could smell the residue from past smokers. The bathroom was small and thought it looked clean, it felt dirty. Even the water coming out of the faucet had an odour.

A friend in another room found a crack pipe in the room!

Upon returning from the wedding at 1:30am, there were still kids running in the hallways as well as adults walking up and down the hallways making noise and slamming doors.

There doesn't appear to be any digital check-in or check-out so you have to return to the front desk to check out. It just occurred to me that I wasn't actually given a copy of the bill (or even offered one) and am so accustomed to having it email to me through an app, forgot to ask for one.

Needless to say, I won't be staying at this property again and do not recommend it to anyone else.

Overall not a pleasant experience. Rooms are not being maintained as evidenced by the cracked and peeling ceiling, soap dish hanging off the wall. Pool is advertised as heated and our young northern boys said it was really cold. Hot tub was out of service. Parking lot was not plowed (not until late Saturday) and had a foot of snow. Carpets in the hallways are old and puckered and a tripping hazard.
Wifi was constantly disconnecting.
This hotel screams of under staffing and lack of maintenance. Overall, it feels as though cutting costs and time are the priority here and not the safety or comfort of their guests.
We stayed here for a hockey tournament (Fri-Sun) and I was not the only one who had given a thumbs down. We will recommend to our hockey association to remove this hotel as one of the required hotels for hockey stays.