Palm Beach Resort & Spa in Sanya
✅ Excellent proximity to the beach, just steps away ✅ Clean and well-maintained pools with children's water slide ✅ Thoughtful service including attentive front desk staff and small gifts for children ✅ Generous breakfast hours until 1 PM with a variety of Western and Chinese options ✅ Spacious rooms with good views, especially in villa areas overlooking the pool and sea ✅ Convenient airport shuttle service enhancing travel ease ✅ Beautifully landscaped grounds with coconut trees and green spaces ❌ Some rooms and facilities are outdated, with complaints about shower gel dispensers and tissue quality ❌ Check-in delays reported, with one guest waiting three hours to access their room ❌ Wi-Fi quality rated low and available only in the lobby for a fee ❌ Soundproofing issues causing noise disturbances at night ❌ Staff attitude issues noted in isolated cases, including booking discrepancies
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Description
Palm Beach Resort & Spa, established in 2001 and renovated in 2010, is a 4-star hotel located on Hainan Island, offering 390 rooms spread across a seven-story main building and fifteen three-story villas. The hotel is equipped with modern décor and facilities, including three restaurants, two bars, two outdoor swimming pools, a tennis court, a spa and beauty center, and a business center with conference halls accommodating up to 320 people. Families will find dedicated amenities such as a children's playground, children’s pool, and babysitting services available for a fee. The rooms vary from Deluxe Business Rooms to 3-bedroom Suites with sea views, catering to different guest needs. Despite some dated room facilities noted by guests, the hotel provides a clean environment and well-maintained public areas. Wi-Fi is available in the lobby for a fee, and parking is free onsite. The hotel’s professional service and beachfront location contribute to a generally positive guest experience.
Location
Palm Beach Resort & Spa sits in Sanya Bay, just 80 meters from a public sandy beach, separated by a road. It is conveniently located 3 kilometers from Fenghuang International Airport (SYX) and 8 kilometers from downtown Sanya. Nearby dining includes Xiangcao Coffee House at 47 meters, Yefeng Chinese Restaurant, and Zongyuyuan Barbecue both about 73 meters away, all highly rated. The hotel offers proximity to the Coconut Dream Corridor, a local attraction mentioned by guests, and is positioned to allow easy access to the beach and surrounding commercial areas, including duty-free shops. The location benefits travelers looking for seaside relaxation with access to urban amenities within a short drive.
Tips
- If you plan to arrive early, be prepared for possible check-in delays as some guests reported waiting until 3 PM.
- Use the extended breakfast hours until 1 PM to enjoy a leisurely morning with a variety of options.
- Since Wi-Fi is only available in the lobby and not free, consider alternative internet arrangements if you require strong connectivity during your stay.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Chinese Buffet [Mon - Sun] 07:30-13:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, JSB, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Wi-Fi in public areas
- Private parking
- Car charging facilities
- Taxi booking service
- Car rentals
- Airport pick-up
- Airport drop-off
- Conference room
- Postal service
- Wedding service
- Multimedia display system
- Lockers available
- Concierge service
- VIP check-in service
- Express check-in and check-out
- Safe at front desk
- Bellhop
- Luggage storage
- Wake-up call
- Translation tools available
- Electronic ID reader for check-in
- Tour and ticket booking service
- English
- Chinese (Mandarin)
- Convenience store/kiosk
- Bar
- Lobby bar
- Room service
- Shopping mall
- Elevator
- No smoking in public areas
- Garden
- Smoking area
- ATM
- PA and sound system
- Executive floor
- Non-smoking floor
- Tennis court
- Gym
- Sunbathing area
- Cardroom
- Public beach
- Water slide
- Laundry room
- Ironing service
- Laundry service (on-site)
- Playground
- Handrails on stairs
- Fire alarm
- Fire extinguisher
- Security personnel
- Intruder alarm
- Smoke detector
- CCTV in public areas
The hotel is located on first line from the shore.
From the beach 1 min. The beach is public, sand.
The distance to the sea is 220 meters
Video review: PALM BEACH RESORT & SPA!!! SANYA BAY!2019-20!ОБЗОР!
Map
Reviews
Environment: Very comfortable
Service: All very satisfied, nothing bad to say.
Cafe and Restaurants near hotel
Frequently asked questions about Palm Beach Resort & Spa
How far is Palm Beach Resort & Spa from the nearest beach?
The hotel is located 80 meters from a public sandy beach, separated by a road.
What types of rooms are available at Palm Beach Resort & Spa?
Room types include Deluxe Business Room, Family Room - 1-Bedroom (Double Bed), Family Villa - 3-Bedroom, 270° Deluxe Sea-View Room, Garden Elegant Room (Double Bed and 2 Beds), Townhouse Pool-View Double Bed and Twin Room, 180° Grand Sea-View Double Bed and Twin Room, Deluxe 180° Sea-View Double Bed and Twin Room, Superior Garden-view Queen and Twin Room, Surprise Double Bed and Twin Room, and Suite - 3-Bedroom, 2-Living Room, Sea-View.
Are pets allowed at the hotel?
Pets are not allowed at Palm Beach Resort & Spa.
Is there a shuttle service to the airport?
Guests have mentioned an airport shuttle service, enhancing convenience to and from Fenghuang International Airport, 3 km away.
What family facilities does the hotel offer?
The hotel provides a children's playground, a children's pool, and babysitting services available for an additional fee. Cribs and extra beds policies vary by room type.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 35 USD The best time to book is August 7, with rates starting from 31 USD





































































