Mercure Shanghai Yu Garden in Shanghai

Great location, free laundry (washer and dryer), clean rooms, and excellent service.

An unexpectedly perfect stay, definitely five stars! My trip to Shanghai was made fantastic by choosing the Mercure Shanghai Yu Garden Bund. It's located in the heart of Huangpu District, within walking distance to Yu Garden and the Bund, offering a tranquil escape despite being in a bustling area. It’s super convenient for sightseeing and shopping. The front desk staff were incredibly friendly and accommodating, patiently helping with directions and any requests. What touched me most was that they proactively offered a free room upgrade to a bigger room with a better view – it truly made my day!

Better than expected! It's right next to Yu Garden, and there's parking right in front of the hotel, making it super convenient for ride-sharing. The front desk, kitchen, and cleaning staff were all incredibly friendly and helpful, always ready to assist. The free late-night snacks and shuttle service were such a thoughtful touch! The gym is perfectly adequate, and the rooms are very clean and spacious. My husband and kids were both really happy. We'll definitely be back next time! 😊

Mercure Shanghai Yu Garden on the Bund

Best location and 5-stars to the patient staff that make a Shanghai visit memorable!

Great communication with the hotel staff that made us feel most welcome with a toiletries package for a 4-night stay. Shanghai can be intimidating to intrepid travellers that don’t speak Chinese, which is why many foreigners join organised tours. We appreciate the welcome email prior to arrival with directions.

We were spoiled with the 5-star cruise aboard the Yangzi Explorer discovering cities along the Yangtze River in a tour group with bilingual guides. There are so many optional activities in Shanghai, and these were the highlights suggested by the hotel staff that spoke in English and occasionally used a translation device for clear communication. They wrote the Chinese name which was helpful as we wandered the maze of streets in this old part of Shanghai. The staff were patient with our limited Chinese and Lucas helped us with Chinese lessons.

These were the top picks, all within walkable distance, except ERA2.

· TAN Sichuan in Yu Garden for dinner on arrival

· The famous Nanxiang Steamed Bun Restaurant in Yu Garden for the traditional handmade xiaolongbao (soup dumplings) for brunch

· High tea

· Dinner at The Fellas (chateaubriand for two) rooftop bar with a a breathtaking view of the Bund and Pudong skyline

· Jazz in the Long Bar in Waldorf-Astoria Hotel on the Bund, though we also went to hear the Jazz Band in Peace Hotel but don’t waste your money on the CNY480pp minimum spend where there was no vibe where even the musicians seemed bored. Great lively vibe in the Long Bar for a FUNtastic night enjoying cocktails and music with same prices we pay at home in a spectacular setting

· POP on the Bund (Three on the Bund): Rooftop venue with 270° panoramic views of the Huangpu River and Pudong skyline

· Yu Garden, People’s Square, Shanghai Museum and nightly walk along the Bund to view the futuristic Pudong skyline lit up across the river is an absolute must.

· ERA2, Spirit of Shanghai at World Circus – 250rmb pre-pay on Trip.com with clear directions, every seat is good though there are 3 prices at the box office.

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We love Trip.com! Easy to use and Best prices online.

Quite near to Yu Garden and all popular locations, you need just around 15-20min to come to the Bund.
*my special recommendations for families with kids

Overall, I'm very satisfied with Mercure. The room was clean and tidy, the bedding was comfortable, and the service was thoughtful. It offers good value for money, and I'd choose it again next time.

Here’s a polished English review based on your experience:

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I had a very pleasant stay at Mercure Shanghai Yu Garden (上海外滩豫园美居酒店). I arrived early around 11 AM, and the staff were extremely helpful in assisting with an early check-in, which I truly appreciated after a long journey.

The room I booked met all my expectations. I chose the duck-themed room, and it was absolutely perfect—especially for my child, who loved it so much. The room was clean, comfortable, and thoughtfully designed for families.

I also requested a late check-out until 7 PM, and the hotel kindly offered an option to extend the stay by adding extra hours. This flexibility was very helpful for my schedule.

One thing that stood out was the bathroom, which was equipped with a bidet. As an Indonesian family, this is something we really value for personal hygiene, and it made our stay much more comfortable.

The hotel’s location is very strategic. It is close to Xiaotaoyuan Mosque, making it very convenient for Muslim guests, especially for attending Friday prayers. In addition, the hotel provides a shuttle service to Yu Yuan Garden and other nearby tourist attractions, which made exploring the area much easier.

Overall, I highly recommend this hotel, especially for families and Muslim travelers looking for comfort, convenience, and thoughtful amenities in Shanghai.

My usual hotel was fully booked, so I opted for this Mercure nearby. Overall, I'm quite satisfied. There were a lot of international guests, though the soundproofing in the rooms could be a bit better.

My experience at Mercure Yu Garden is very good! Upon check in; the staff were very friendly and professional. Check out staff was very amiable as well! The buffet breakfast is very plentiful, and the amenities are all very comfortable. 500m distance to Yu Garden very convenient too. I would def come back again!

My family and I stayed at the Mercure Shanghai Yu Garden and experienced incredibly warm service. The environment was clean and spacious, breakfast was plentiful, and there was a free shuttle bus. A special thanks to the patient front desk staff, the enthusiastic concierge, and the housekeeping team. Thank you for a wonderful experience.