Holiday Inn Xiaoshan, an IHG Hotel

Rooms and prices












Description
Holiday Inn Hangzhou Xiaoshan is located in the central business district of Xiaoshan District, Hangzhou, adjacent to the district government and People's Square. As a member of the global hotel brand InterContinental Hotels Group PLC, the hotel has 275 spacious and bright guest rooms. According to Intercontinental global standards, we carefully care for high-quality sleep and provide you with a warm and prepared stay experience. The hotel is located at the intersection of Metro Line 2 and Line 5, only a 4-minutes’ walk from People's Square Station,The hotel has convenient transportation, with a distance of 17.4 kilometers from Xiaoshan International Airport, 3.1 kilometers from Hangzhou South Railway Station, 13.5 kilometers from Hangzhou East Railway Station, 7.2 kilometers from Xianghu Scenic Area in Hangzhou, and 14.6 kilometers from West Lake Scenic Area, all accessible by subway.
As a business hotel in Hangzhou, the hotel cleverly integrates comfort and quality, providing comprehensive services to create a business travel experience for you. The hotel boasts a variety of supporting facilities, including Marina Café and 4 large and small conference & banquet halls to meet your diverse dining, reception, and hosting needs. You can also enjoy high-end shopping malls such as the MIXC, Zhongan Plaza, Mong Kok City, and enjoy unique restaurants and bars here, making your business trip a wonderful discovery journey.
Hotel opened in 2007, renovated in 2020.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children can stay in some rooms of this hotel. Children between 0 and 12 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Western, Chinese, Asian Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Wi-Fi in public areas
- Heated pool
- Towels
- Adults only
- Opening times
- Parking
- Taxi booking service
- 中餐厅
- 24-hour front desk
- Lockers available
- Concierge service
- VIP check-in service
- Express check-in and check-out
- Safe at front desk
- Bellhop
- Luggage storage
- Wake-up call
- Currency exchange
- Tour and ticket booking service
- English
- Chinese (Mandarin)
- Cafe
- Bar
- Lobby bar
- Room service
- Gym
- Body care
- Tea room
- PA and sound system
- Non-smoking floor
- Elevator
- Ventilation system
- Vending machines
- No smoking in public areas
- ATM
- Clothes dryer
- Clothes steamer
- Dry cleaning
- Ironing service
- Laundry service (on-site)
- Children's meals available
- Children's slippers
- Children's toothbrushes
- Multi-function room
- Multimedia display system
- Conference room
- Postal service
- Fax/copying service
- Wedding service
- CCTV in public areas
- First aid room
- First aid kit
- Fire alarm
- Keycard entry system
- Fire extinguisher
- Security personnel
- Intruder alarm
- Smoke detector
Street view
Video: Holiday Inn Cochin, an IHG Hotel
Map
Reviews
A special shoutout to Mr. Ma at the reception—his warm welcome, professionalism, and helpful attitude made all the difference. He went above and beyond to ensure a smooth check-in. His friendly service truly stood out!
The hotel itself was clean, comfortable, and well-equipped. The rooms were spacious, the beds super cozy, and the amenities well-maintained. The location was also convenient, making it easy to explore Hangzhou.
Would definitely recommend this hotel, especially for those who appreciate excellent service! Thank you, Mr. Ma, and the team, for a wonderful stay!
Wish I booked somewhere else
Arrived very late 11pm so couldn’t be bothered to move to another hotel
Very dated place
Not very clean
Shower areas need proper scrub lots of mildew and marks
Bedding was torn and room hygiene was unclean
It’s ok for the price but not your normal holiday inn quality
I gave feedback at the front office and was told the hotel is old.
Would definite not stay there again
Below average. Very cold staff. Extremely slow check-in. We were the only people there and it took 10 minutes. The receptionist didn't know what a residency permit is and he couldn't find our reservation on the computer. He said he'll upgrade us and then he downgraded us and put us into a corner room with almost no daylight. After we complained that we booked a room with a bathtub another receptionist offered us a new room, saying it's not renovated but we went to see it anyway and took it immediately as it was way bigger and better than the original room. When my husband went to get a new room key the original receptionist complained that we were only staying for 1 night, even though he checked us in for 4 nights.
Swimming pool
Very big and open all day.
Breakfast
Below average. Not many choices. When the food runs out it's not replaced. You have to ask for each item separately. It's the same with cups and plates. The tables are not cleaned after the people leave. Not worth it.
Cleaning staff
Very nice. The hotel us relatively clean considering his old it is.
Frequently asked questions about Holiday Inn Xiaoshan, an IHG Hotel
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Standard room, 1 double bed «Кинг-сайз»|1 double bed «Кинг-сайз», Standard room|1 односпальная кровать, Standard Room NON-REFUNDABLE, Standard room, 1 double bed «Кинг-сайз»|1 double bed «Кинг-сайз», Standard rooms, Room «Премиум», 1 double bed «Кинг-сайз»|1 double bed «Кинг-сайз», Standard room, 1 double bed «Кинг-сайз»|1 double bed «Кинг-сайз», Room «Премиум», 1 double bed «Кинг-сайз»|1 double bed «Кинг-сайз», Premium rooms, Standard rooms, Room «Премиум», 1 double bed «Кинг-сайз»|1 double bed «Кинг-сайз», Premium rooms in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Does Holiday Inn Hangzhou Xiaoshan Zhong an have a swimming pool?
Yes, Holiday Inn Hangzhou Xiaoshan Zhong an has a pool.
Are pets allowed at Holiday Inn Hangzhou Xiaoshan Zhong an?
No, pets are not allowed at Holiday Inn Hangzhou Xiaoshan Zhong an.
Does Holiday Inn Hangzhou Xiaoshan Zhong an provide breakfast?
Yes, guests staying at Holiday Inn Hangzhou Xiaoshan Zhong an can enjoy breakfast during their stay. Breakfast options include Western, Chinese, Asian style.
How to get from the closest airport to Holiday Inn Hangzhou Xiaoshan Zhong an?
The closest airport is Hangzhou Xiaoshan International Airport, located about 40 mins from hotel by car (20.2 km).
What is the cancellation policy for Holiday Inn Hangzhou Xiaoshan Zhong an?
The cancellation policy at Holiday Inn Hangzhou Xiaoshan Zhong an varies depending on the type of room and booking conditions.
Does Holiday Inn Hangzhou Xiaoshan Zhong an offer airport transfer services?
No, Holiday Inn Hangzhou Xiaoshan Zhong an does not offer airport transfer services.