9.1
Excellent
158 USD
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Eleana Hotel in Ayia Napa

🌍
Cyprus, Ayia Napa, Kryou Nerou 33
● Center: 800 m
🌞 Beach - 5 min

Multiple guests praised the hotel’s cleanliness and modern presentation following the 2018 renovation. Staff received frequent commendations for friendliness and attentive service, especially named employees George, Irene, Ludmila, and Shafak. Breakfast buffet is described as excellent with a wide selection. The hotel is well located near the beach, city center, and public transport. Facilities for families include a kids’ pool section, cots, and high chairs in the restaurant. Several reviews noted noise issues at night and around the pool from young guests playing loud music. Complaints about hard beds, poor room cleaning, and occasional lack of hot water in showers. Sun loungers at the pool and beach are insufficient, with early reservation by guests leading to frustration. Wi-Fi is available only in public areas, not in guest rooms. Some guests reported dissatisfaction with the all-inclusive policy timing, losing access to food and drinks on arrival and departure days.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard room
Standard room
Shower and private bathroom
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Superior room with sea view
Superior room with sea view
Wireless internet, air conditioning and private bathroom
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Superior Family room with sea view
Superior Family room with sea view
Family room with internet, air conditioner and bathroom
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Superior Double room with sea view
Superior Double room with sea view
Wireless internet, air conditioning and private bathroom
Beds:
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Superior Double room with sea view
Superior Double room with sea view
Wireless internet and private bathroom
Beds:
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Description

Eleana Hotel is a modern 3-star property renovated in 2018, located 800 meters from Ayia Napa's center. It features 116 rooms across various types including studios, suites, and family rooms, some with balconies and sea or pool views. The hotel offers free Wi-Fi in public areas, an outdoor pool, and a snack bar/restaurant serving buffet breakfast daily from 7:00 to 10:00. Facilities include air conditioning, 24-hour reception, family-friendly amenities such as a kids' pool section, cots, and high chairs, plus services like laundry, car and bike hire. The hotel caters to a youthful crowd, with lively poolside atmosphere noted by guests, though some mention noise levels and cleanliness issues. Eleana also provides convenient car parking, currency exchange, and accessibility features. Its location near public sandy beach Pantahou (310 m) and proximity to several restaurants adds to its appeal for active travelers.

Location

Eleana Hotel is situated on Kryou Nerou 33 in Ayia Napa, Cyprus, just 310 meters from the sandy Pantahou public beach, located on the third coastline line. The hotel lies 800 meters from the resort center, within easy walking distance to shops, bars, and multiple restaurants including Restaurant-Cafe-Bar (36 m), Terrazza (63 m), and Theophan Beach Restaurant (299 m). The Larnaca International Airport is 35 kilometers away, making airport transfers straightforward. A bus stop is directly outside the hotel, providing convenient transport options. The hotel's position balances access to lively nightlife and beach activities while avoiding the busiest streets.

Tips

  • Arrive early at the pool area to secure a sun lounger as guests often reserve them before 8 or 9 am.
  • If you prefer quieter nights, consider requesting a room away from the pool area to avoid noise from young guests.
  • For reliable internet access, plan to use Wi-Fi in the reception or public areas since rooms do not have coverage.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard, DinersClub, AmericanExpress
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Heating
  • Security guard
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
  • Outdoor furniture
Rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Smoke Detector
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
  • Packed Lunches
  • Bottled water (at extra charge)
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Russian
  • English
  • Multi-language staff
Recreation
  • Bike rental
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Beach/pool towels
  • Next to the beach
Business
  • Fax and copy machine
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Steam room
  • First Aid Kit
Kids
  • Playroom
  • Children swimming pool
Pets
  • Pets Not Allowed

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 310 m. It takes 5 minutes To the beach!

The distance to the sea is 330 meters

Street view

Video: КИПР 2021 | Айя-Напа | ELEANA HOTEL 4* | Обзор от турагента

Map

Reviews

Cleanliness
Amenities
Location
Service
09.04.2026 Guest
My husband and myself booked in for one night & joined 6 friends celebrating 2 birthdays. We were delighted with the hotel. Lovely & bright, spotlessly clean, excellent service & delicious food. George looked after our table of 8 during dinner very attentively. Breakfast in the morning was excellent with an amazing choice of different breakfast foods. Our room was also very pleasant and we had all we needed for a comfortable night.
08.04.2026 Guest
The ELIANA Hotel is AWESOME. 4 couples celebrating 2 birthdays were thrilled to stay at the ELEANA HOTEL for the 1st time, and we can’t wait to go back again. It is superb value for money, and beautifully presented, The food is outrageously good, especially breakfast.The rooms are immaculate, and all of the staff are friendly and yet professional at the same time. We had a table for eight at dinner time, and must mention in particular 3 Staff members that went out of their way to be helpful. George and Irene in the Restaurant and last, but definitely not least, the amazing Ludmila in Reception, who made us feel looked after and valued.every minute of our stay.
31.03.2026 Guest
Furniture in rooms is bad shape, rock hard beds, no hot water in shover, no activity in hotel before 8, not the most friendly staff. Only for people drinking and partying, that is allowed, partynoise late night.
11.10.2025 Guest
The hotet WAS AMAZing And Beatiful. It is very clean and close to the SPA and the city center. The food was delicious. Staff very friendly and helpful, especially Receptionist lyudmila. Creat stayning. We will definitely come back.
23.08.2025 Guest
Do not come here if you’re looking for a place to relax by the pool or sleep through the night. If you’re in your 20s, don’t care much about the hotel being clean and quiet - and want to party and play music by the pool, this is perfect for you. As a young couple, we came here mostly intending to just sleep here, eat breakfast and chill by the pool somedays. Young people where playing loud music from their speakers every day, all day by the pool. If you wanted a sunbed, you had to reserve it by 8-9am latest as everyone were putting their towels on the sunbed in the night/early morning. The staff didn’t care, and just cleaned around the towels in the morning. The few soft sunbeds closest to the pool were comfy, the others around the pool was hard to lay on and many of them were pretty tore down with a dent in the middle which was painful for the back. The pool does not feel clean, it’s very cloudy and there’s tiny pieces of dirt floating around in the pool. It felt gross. Drinks from the poolbar were nice and cheap (5,50-6,60 euros). Trying to fall asleep in the evening and through the night wasn’t easy either, as you can hear EVERYTHING from the other rooms - from normal conversations to blasting music and screaming. If people were talking on their balconies, you would hear it 10x louder like they were screaming right next to you. You can hear everything from the hallway with and echo, and people were screaming in the hallways in the night walking back to their rooms. There were mostly young people here, 18-25y so there’s a lot of noice. The room itself looked nice, but the cleaning is not good. Your feet gets very dirty from walking on the floor, lots of sand/dust. The housekeeping made the duvet on the FLOOR, which led to the bed being full of sand and dirt. I could also see them doing this in every room from the pool looking through the balcony. The beds are just ok, very hard and thin and made our backs sore including our necks from the hard, thick pillows. The breakfast buffet wasn’t much to brag about, the eggs were ok. The bacon tasted weird, and the juice was from a dispenser which tasted like syrup. The water from the dispenser tasted like soap. The coffee machine was the only good thing. Luckily, we didn’t stay much at the hotel so the location of the hotel was perfect - bus stop right outside and 5-10 mins walking to centrum and many restaurants close by. Not in the middle of the busy loud streets, but not too far to walk to. Just wished the rooms felt cleaner and that you didn’t get waken up every night.
15.08.2025 Guest
Lovely hotel but what is the score with sun loungers? No one seems to be controlling. Not enough for guests and people leaving towels down from 6am daily. So far this morning 30 reserved before 7. Here currently and it’s become highly itritating. Spent most of holiday going to the beach as a result. Staff should remove it’s a joke.
02.08.2025 Guest
So… hotel is lovely and clean, food was fine! I have stayed in hotels with better food options but there was plenty of choice. The pool was one depth which was up-to my neck and I’m 5”7 so if you have children just be wary of this. It did get loud as lots of adults playing music or ball games. But this didn’t bother me too much as I have adult children myself. We had a swim up pool but didn’t like not being able to see out so they did kindly change us. The location is fab you’re not right on top of all the bars clubs and restaurants. My only down side was not having any entertainment in the day or evening, I enjoy watching volley ball games and aqua aerobics. We would definitely return.
31.07.2025 Guest
We had a swim up room, a real little sun trap cone mid afternoon. Whilst this is classed as a vibe hotel it’s not overly loud or over run with younger guests. We had no issues with noise and had really good nights sleep. The staff are exceptional and can’t do enough for you with a smile. Thank you for such a wonderful relaxing holiday
30.07.2025 Guest
This hotel is over rated. The food was the only half decent thing we had whilst being here. The wifi only works in reception as they are deceptive in saying they have ‘wifi’ but if you read deeper into it it says only in public places (reception). On our last day, even though we weren’t flying until 11pm and landing at 1am the following day we were refused food, water everything as our holiday had finished - but it hadn’t. We were all inclusive. On our first day we landed late so didn’t get any food/drinks and on the last day we were refused everything also so we only had 5 days out of 7 of what we paid for. The room was filthy and we were only given fresh towels once. The pool was warm 24/7 and had horrible things floating around. There were not enough sunbeds by even half and you have to be down by the pool at 7am if not earlier to get a sun bed. Myself and the 2 others staying in my room have been made poorly from the air con because it is so dirty. The reception staff were rude and on our last day were calling the room 4 times to get us to check out at 11am - even though the check out time is 12. Over all for the price we paid for this holiday as a group we are heavily dissatisfied and over all not impressed. Will not be staying here again and I would recommend to others not to either.
30.07.2025 Guest
This hotel is definitely not worth your money, the food is definitely is basic and bland. The cleaners never cleaned our room during our whole 7 day trip. And despite paying for 7 days all inclusive we checked in late on the first day so missed our first day of all inclusive already, and then we come to find on our last day after leaving our rooms we were no longer allowed to use any of the facilities or anything despite paying for the full day. Implying that for a “7 day all inclusive” we only received 5 days worth which is absolutely appalling. Which we were then told by the receptionist “it’s like this everywhere” which is most definitely untrue. The staff here have been so unwelcoming and unhelpful. Will definitely never be returning to this absolute state of a hotel.
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POIs near hotel

attraction
The Agia Napa Aqueduct (4 min)
The Agia Napa Aqueduct is a historic Roman and Frankish water channel once supplying the local monastery.
attraction
Agioi Saranta (49 min)
A Greek Orthodox chapel known for its religious significance and traditional architecture in Protaras.
attraction
Cat feeding point (5 km)
A designated spot in Protaras where visitors can feed local cats.
attraction
Bury point (5 km)
A coastal point in Protaras known for its scenic views and marine activities.
attraction
Παρεκκλήσι Αγίου Μάμα (7 km)

Cafe and Restaurants near hotel

restaurant
Restaurant-Cafe-Bar (1 min)
Kryou Nerou 23, Ayia Napa 5330
restaurant
Restaurant «Terrazza» (1 min)
Kryou Nerou 23, Ayia Napa 5330
restaurant
Theophan Beach Restaurant (4 min)
Айя Напа

Frequently asked questions about Eleana Hotel

What types of rooms can I book at Eleana Hotel?

Eleana Hotel offers a wide range of room types such as Standard rooms, Standard rooms with various views (pool, sea, water), rooms with balconies, Superior rooms, Suites, Apartments, Studios, Cottages, and Bungalows.

Is there a kids' area or facilities for children at the hotel?

Yes, the hotel features a children's section in the pool, provides cots, and has high chairs available in the restaurant.

How far is Eleana Hotel from the nearest beach and airport?

The nearest public sandy beach, Pantahou, is 310 meters away. Larnaca International Airport is 35 kilometers from the hotel.

Does the hotel allow pets?

No, pets are not allowed at Eleana Hotel.

What are the check-in and check-out times?

Check-in starts at 14:00 and check-out is until 12:00.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 279 USD The best time to book is July 26, with rates starting from 279 USD

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