5 star hotels in Dominican

We booked the priority member Junior suite with the private pool and everything was perfect! The room was very clean with a beautiful/clean private pool and had a breathtaking view of the garden and two of the pools on the grounds. Our butler, Irving, was so amazing!! He was very attentive, knowledgeable and welcoming. He sent us daily itineraries for the resort activities and always made sure that...

Nice resort, room with pool was below average (never used it). Nice staff and great customer service but unable to invite anyone from outside property (no daily pass available) for drinks was disappointing.

Every thing and everyone one was perfect kind and professional at all times. The treatment was like I was from the Royal family. Especially our private Butler Brian and the desk clerk Leonardo.they especially made our visit full like hime

Staff were very sweet but everything was very disorganized. My luggage was lost on arrival to the resort and after an hour of people standing around, someone finally found it after it had been accidently taken to a different room because random tags were placed on suitcases....Shuttle service too/from the airport was very splotchy and no one had a list of people coming and going so you knew how many...

Second time there, will go again. Food was very good- not the same as a 200$ us meal every night but delicious

The entire resort was incredibly clean and well maintained. The staff were always smiling and very helpful

I chose this hotel after reading the great reviews, and it totally lives up to it. Excellent all-round. Service was excellent. The entire staff will go above and beyond to help ensure your staty is as pleasant and enjoyable as possible. Would definelty go back.

Absolutely 5-star luxury with 💯 top-tier customer service. From the moment you arrive, the lobby and stunning backdrop of the Caribbean Sea are truly jaw-dropping and breathtaking. A calming lavender or fresh fragrance welcomes you as it permeates the halls, elevators, and guest rooms, instantly setting a relaxing mood. The Club experience check-in is both luxurious and effortless. It includes private...

Excellent hotel. A wonderful, spacious, and clean room with a great view. Very friendly and caring staff. The hotel buffet is the best we’ve experienced among all all-inclusive resorts. The grounds are beautifully designed and very convenient — pools, bars, sun loungers, and walkways are all well organized. There is plenty of space, yet everything is within a short walking distance. The hotel is...

THE BEST EXPERIENCE! ❤️ Food is amazing, room was spotless clean, staff was wonderful to us. They have a very cute gesture of putting their right hand on their hearts everytime they pass by guests. I thought this was a genuine, beautiful gesture of gratitude. This was the best experience I've had in a resort and I'm truly happy with my stay beginning to end. Ps: I'm gluten allergic and they have good...

Everything was as advertised!!! Really didn’t want to leave! The staff was amazing! The gym was amazing! Enjoyed all the restaurants except the Italian restaurant, didn’t seem up to the standards as the other restaurants! Asian restaurant was fantastic, the buffet was great!

The resort was extremely luxurious for an all inclusive. The staff were all very friendly and always went above and beyond to make you feel taken care of. Even at check in they have you sit in the lounge and come to you with the paperwork so you don't have to stand in line. The resort was beautiful and super clean. The room itself was very large and modern with a giant bathroom and really nice shower...

Great resort, clean modern , friendly staff .. options for halal food, definitely recommend

Great food, amenities, events by the pool during the day and in the lawn in the evenings. Plenty of activities for kids so the beach remained pretty peaceful and not crowded. Probably the best hotel/resort gym I’ve ever seen. If I had one recommendation, it would be to add more umbrellas on the beach. There were plenty of chairs, but umbrellas became a Hunger Games situation as there was one umbrella...

On the positive side- Hotel is big and updated, rooms are quite spacious and stuff is very nice. We had a small issue with air conditioner and it was fixed in 15 minutes. If you have kids - they have kids clubs, evening movies with popcorn, kids pools etc But - if you like good food, that’s not your place to go. Our daughter got food poisoning the first day we came;( And in general the variety of...

Amazing all inclusive. Great service, good food. The beach is stunning. Plenty of activities throughout the day. Can’t wait to go back.

Staff was nice and profesional, loved the ambiance, food was good, would have loved to see more of the Dominican culture in general throughout the hotel.

We are been here first time but amazing so clean delicious food. Everybody is so friendly. I love it hard recommend for everybody.

The service is incredible. The people working at the hotel are all friendly and eager to serve. We enjoyed the chocolate that Marta Dino made for us every night, as well as Orquidea's attention to detail when cleaning our room.

We just returned from an incredible week at Dreams La Romana Resort & Spa in the Dominican Republic, and we’re already talking about going back! We travelled from Canada and stayed in the Preferred Club — it was absolutely worth it. The entire resort is spotless and beautifully maintained. You can tell they take pride in keeping everything looking perfect. The staff were amazing — so friendly, welcoming...

The resort exceeded my expectations. It was really very, very nice clean and relaxing. The food was excellent.

Everything about this resort was fantastic and went way beyond our expectations. Loved the food, the drinks, the staff, the view, the room… it as seven days of bliss!

Dreams La Romana was BEAUTIFUL! The pools were immaculate, the beaches were gorgeous, and the staff were absolutely incredible. There was so much to do! The water park was super fun, snorkelling was amazing, and the entertainment team — my goodness! There was always some sort of activity happening; the days had things like yoga, ping pong tournaments, a batting cage, and an inflatable obstacle course...

Absolutely stunning location for this hotel and spa. The staff is so kind, courteous and friendly. Dining choices include the buffet and several restaurants. Three of the dinner restaurants are for adults only. The buffet food was excellent and a great variety. The theme nights were fun such as the Mexican theme night. I enjoy fish and seafood and there was so much variety of both. The restaurants...

Awesome experience here, smaller resort compared to others but it dosent feel small. Great beach location and excellent staff. The only downside was room service food was not good and not enough breakfast options, just one buffet and we felt the food there was always cold. All other restaurants for lunch & dinner were awesome. Great drinks!! We stayed in the Tierra suite and it was amazing, private...

This is a direct review from my grandfather, Edward Cox: “My family and I have been visiting Punta Cana for about twenty years. Over the years, we’ve stayed at resorts like Sunscape and Dreams, with our last visit to Dreams being around 2018–2019. After COVID, we finally returned to celebrate my birthday and decided to stay at Live Aqua and it was a wonderful experience. The resort is beautiful and...

We stayed in the Viento Suite Ocean View it was expensive but worth it. We had the second floor and rooftop looking out over the beach to the ocean it was beautiful and the sound of the waves was mesmerizing. The room was good size and the bed was very comfortable and a fully stocked bar and fridge. The cleaning service came twice a day once in the morning then mid afternoon they did a great job. Our...

We had a wonderful stay at Live Aqua Punta Cana. The property is beautiful, well maintained, and the service truly stands out. The beach was excellent, with comfortable loungers, plenty of space, and very little seaweed. A sincere thank you to Yohangel for taking such great care of us at Liberi and Miraflores, along with Yuleisy, Angela, and Daniela for their consistently warm service. Our butler...

Absolutely beautiful resort. The staff was exceptional, so inviting and friendly and made every day so enjoyable. My husband and I especially enjoyed the breakfast buffet every morning with the wonderful Greilyn, Dario,Keiri, and of course Jakelin ready to serve and with smiling faces everytime! Also we can’t forget about Joel who was so accommodating every step of the way! The rooms were so nice and...

Many friends warned me that the Dominican Republic could be a hit or miss, but we were so lucky to choose this hotel – our entire trip went incredibly smoothly. The facilities are new, and security is top-notch. The hotel staff are generally very friendly, and we constantly saw people cleaning the beach. Hot towels were always available by the pool, no matter the time. Room service was available ...

Visited for five nights with two couples total and this place was definitely worth it! Clean and comfortable rooms, delicious food, and amazing staff... there is no reason to go to an all-inclusive and not experience the very best, and the staff here will take the very best care of you! Yes, tipping is appreciated by them and when they go above and beyond, they deserve it. Here are a few of the amazing...

We attended a friend's 40th birthday at the Castle, booked through Costco travel. The resort is not new yet is well maintained. Our room came with a butler named Alexander and he was wonderful to work with. We dined at Casa Bella, Steakhouse, and Wok, but couldn't get a reservation at the Italian restaurant, a common issue at resorts since you cannot book before you arrive. The food was good with...

My husband and I chose Sanctuary Cap Cana for our honeymoon after a ton of research and we couldn't be happier with our choice! The resort was absolutely stunning, and extremely clean and well kept. We chose a room in the Castle and not only was our view gorgeous, the room was also beautiful. Housekeeping was fantastic and very consistent. We worked with J.T. and he was fantastic! We also booked a...

The architecture is simply breathtaking, with all of the warm travertine and limestone creating a cozy but updated Spanish castle setting. Never have we experienced a more friendly and gracious staff and customer service experience. Our butler Juan Lugo was sure to tend to our every need and go the extra mile whenever possible. Claribel, our wedding planner, was an incredible guide and beyond helpful...

We love sanctuary cap Cana. Staff is amazing , special thanks to Kelvin, Miguel & Illuminata!

The room was spacious and clean. (Although the cleaning staff did attempt to steal my iphone charger)... The food was "average" except the Wok Restaurant, which was great! The grounds, the pool layouts, and the beach were so beautiful. The pool was too cold though.. Above all, the service was excellent! Always someone asking and watching for anything you might need. (Except the checkin process...

We recently returned from an amazing week at this fantastic property. We will definitely be back. Not only was the property absolutely beautiful but the staff was attentive, hospitable, and just generally full of joy. We have to shout out some stand-out employees who made our experience most memorable. Luis every morning at breakfast; Lilliana and Angelo at Brassa and Bao; and our lovely and wonderful...

Outstanding hotel located on the beach with fantastic service. Rooms were exceptionally comfortable and clean. Staff was accommodating, friendly and attentive. Several restaurants and bars on location so there was no need to leave the property. Pool, property and beach were all well maintained. Overall an extremely positive experience. Highly recommend.

Our room was not cleaned or restocked during our stay. Otherwise all else was OK

Lovely property. Quite but not too quite. Friendly and polite staff. Great place to take kite board ing lessons

Great place to relax. Too many kids at the bar area on this trip making it hard to socialize, but it must’ve been an event.

Very friendly staff highlight the experience. The on property restaurants are expensive. My only complaint there is no on property store to purchase sundries and nothing within walking distance , only a tiny souvenir shop.

The room was clean. The staff was wonderful. Johnny Solano was the most amazing host. He made our stay absolutely great. They have 4 pickle ball courts. He got us the equipment to use when everyone else, didn't have a clue as to what we were wanting to play. Not surprising being in another country where it is not a well known sport. Johnny also scheduled all our reservations for the restaurants and...

Great staff, very welcoming, entertaining and friendly. Place was very nice and well kept, and there was much variety on how to keep guests engaged

The room was great oceanfront with a beautiful view. Our Butler Samuel was wonderful, accommodating and very helpful! Diamond Club is well worth the extra money!

Room was just okay, you can tell they made repairs. However not great repairs. show area was dirty, left over hair. The cleaning staff and personal butler was great, Our butler, Johnny was Steller (5 stars) he checked in each morning, responded when I had questions, booked our reservations. He was literally Johnny on the spot. The food was not good at all, no flavor. All of the food including the room...

Rooms are clean, beds are comfortable. Staff is very friendly and always ready to serve you. Rudy was the best! Huge variety of drinks. And beach is awesome! Steak house was so good. Definitely would go back.

Came here to celebrate my birthday my fiancé advised the customer service about it and they said they will bring something to our unit however nothing came. Also the TV was nit working also there’s something dripping in our room. The service in the restaurant and at the bar was good. Was looking forward for my birthday to be memorable but sad to say I was disappointed.

I loved this hotel, but the platform charged me a hefty fee, $30 more than booking directly with the hotel. Please be aware of this.

The environment is great. The fifth floor is the executive lounge, which offers breakfast and snacks, perfect for grabbing a bite to eat on your way home from work. The Jacuzzi in the room is also fantastic, a great way to unwind after a long day. The pool is nice too, but unfortunately I didn't have time to swim.

Compared to other hotels, the price-performance ratio is quite good. Aside from the constant knocking on the door and the average breakfast, everything else is fine.

The bed is the most highly recommended feature. It's very soft, and lying in it feels like being enveloped in a blanket; I even fell asleep while wearing a face mask. The room is spacious, and the area near the entrance is very quiet. The environment is pleasant, and you can often hear birds chirping. We encountered a thunderstorm, but the sun came out again. Is this like experiencing two seasons in...

The best value hotel in Santo Domingo. The park is beautiful, the food is good, and the hotel rooms are quite large. Suitable for a stopover during a vacation. You can buy a lot of cigars, but the city traffic is a bit congested.

Overall, the hotel left a good impression, The room was large and clean, the bed was comfortable, and the hotel has a great pool and spa. The breakfast was plentiful and delicious.

Our stay at JOIA Bávaro was absolutely outstanding. From the moment we arrived, the hotel staff were incredibly friendly, welcoming, and attentive, making us feel genuinely cared for throughout our entire stay. The food and drinks were amazing, with a wide variety of restaurants and bars to choose from—each offering great quality, flavor, and atmosphere. There was always something new to enjoy, and...

Wonderful hotel with everything close by. The service was incredible, the facility was beautiful and the food and drinks were delicious. Reynaldo and cafe were on call as butlers and supported all the details of our plans. The entertainment staff Dai, Pikachu, snoop Dogg, black mamba were so much fun and engaged guests in all different pool side games and evening activities. The bar tenders and wait...

We just completed a week long stay at JOIA Bavaro and it exceeded our expectations! Everything was clean, inviting and fun. The staff made our experience exceptional! A spacial thanks to Reynaldo and Cofe for providing us the best butler services. They were very accessible and supported us with anything we needed during our stay. We enjoyed the hydrotherapy pools on a few occasions, which was an absolute...

JOIA Bávaro is amazing. 5 stars are not enough. I am Looking forward to coming back. The beach is one of the best. We loved our room. The resort building and grounds are beautiful and so very well taken care of. Great variety and choices for dining and it was all wonderful. We enjoyed every meal. The people working at the resort are so friendly and engaging. They made us feel at home, always...

We had the BEST stay at JOIA Bavaro and already planning when we can come back! From the moment we arrived, the staff made us feel truly welcomed and taken care of. A huge thank-you to our butlers Valentine and Junior they were so attentive and never made us feel like a bother when we needed help with anything. And Estefania, who went above and beyond to decorate our room for our anniversary it was...

Our two butlers Armando and Houston were wonderful. There was valuable information. we did not receive such as what happens if we mistakenly left our safe open and don’t use the tapwater to brush your teeth lol. We really did have attentive service from the butlers and overall from the staff. It was excellent. The food was adequate, but not spectacular. It says something when the best thing at the...

This resort was beautiful and had lots to do. Children are allowed, there’s a kids area and even a teen hang out. There are multiple pools and a beach. There are about 5 specialty restaurants that open at night, but require reservations—I ate at Fogo and it was delicious. During the day, there’s a buffet snack bar, coffee shop, and icecream bar available, plus a sports bar that’s open 24/7. In the...

Great stay, book for the upgrade,we'll worth it

The hotel itself is very beautiful and cozy, but what disappointed us was the service. Most of the staff were impatient and unhelpful. One of the sports bar staff even cursed at us in Spanish, thinking we didn't understand, and that was only because we hadn't yet chosen the snack we wanted. Another thing that took us by surprise and upset us was the availability of the restaurants, practically ALL...

This place is amazing! Great resort! The room was very clean and it was nearby the beach. We thoroughly enjoyed our stay at the Tropical Deluxe Princess resort. There were lots of friendly staff and they were very organized. The resort is big with lots to discover yet simple to navigate on the map they gave us upon check-in. The beach was clean and magnificent! We would highly recommend this resort

We love the tropical feel of the resort. We booked the Tropical Deluxe room but we were given a room at the Caribe Deluxe instead, but it was okay as there isn’t much difference and the resort has the same amenities for both, but would be nice if we were given a heads up prior to us going in the room. The room was okay, quite small and a bit rundown and looks a bit different from what you see in the...

Excellent great Services by Employes recomment it for families is very quiet and food has a big verities.

This is my third time using this Hotel in our trips to DR and every time that me and my husband came here our experience is better with All of you guys.

Good location, limited parking, great service and attention. Nice pool with no heater but nice view. Good service at bar, good breakfast and the view of high level is amazing.

Nice hotel. Wouldn’t stay again. But it was nice. The restaurants and the bar on first floor are very elegant. The 3rd floor rooftop pool wraps around the building which is pretty cool.

Good area and spacious rooms. Don’t connect your Dyson in the rooms because electricity will get into protection mode and A/C won’t work.

We have stay here a few times and is a top notch hotel . Highly recommended. This hotel is very well located and very well maintained. Highly recommended

Rooms don’t open so it’s impossible to get outside fresh air and change the one from inside the room. The pool instead of being a quiet place where to relax it’s a disco with a DJ that blasts the music at very high volume. I asked to lower it a bit down. The people at the bar and the DJ rolled their eyes, lowered it for a minute and then they raised the volume once again.

Excellent service. Breakfast staff very friendly with a variety of items for breakfast. Germayonni , was an excellent hostess at breakfast. Rooms were excellent with a great view of the ocean. Hotel staff were customer friendly and made the stay a great experience. Highly recommend this hotel.

As the days go by, I keep editing my review. This is my second time staying at this hotel. I was a bit disappointed to find the ice machine on my floor still not working. I was a bit annoyed that I had to go to another floor to get ice. The only reason I stayed here a second was because of their breakfast. I really liked the taste of everything however, I wished they had more of a variety. I want to...

Just had a great breakfast here in the dining hall. The food was warm/hot, and of great quality for it to be a buffet. The staff were incredible - attentive, positive, responsive and overall contributed to making it a great experience. Our waiter Ezekiel was professional at a level not often seen. We aren't on the Malecon often and needed a spot to sit, and eat while we waited for a few hours and...

Thank you Emma for providing an absolutely amazing service. She was professional, attentive, and genuinely kind throughout the entire experience. She went above and beyond to make sure everything was perfect and made us feel truly valued. She’s a real asset to the team!

I would like to give a very special compliment to Katerine. The breakfast buffet today was truly excellent – very diverse, fresh, and prepared with great care. What really made my stay special, however, was the outstanding service provided by Katerine. She took exceptional care of me with great kindness, attentiveness, and warmth. Even though she was certainly very busy, she still took the time to...

Everything at this hotel was incredible! Seriously from the rooms! And the service out of this world. Roxanna especially was the best server. She was attentive during breakfast and made sure that we were taken care off bringing over anything we needed from coffee to condiments. All with a warm smile.

We had an amazing time at Excellence resort - they have various activities, amenities & events on site that you can participate in.  However, there are very limited options for vegetarian esp if you think about your protein intake, there is hardly anything. You will be eating a lot of bread & cheese & fruits, nothing healthy enough like a balanced meal. Food was all quite oily in general. I recommend...

Can't say enough positive things about Excellence El Carmen! From the incredible grounds to the beautiful rooms (we're working outlr way through all room types); from the amazing food and drinks to the absolutely unbelievablely friendly staff (shout-out to follow), Excellence El Carmen DOES NOT disappoint! It has become our home away from home and our go-to resort when looking for an escape. When we...

This was truly the best hotel experience we’ve ever had. Out of all the hotels we’ve stayed at, the customer service here was unmatched. A huge shout out to Chef Angel for making my birthday so special with an amazing dinner he prepared. It meant so much and made the celebration unforgettable. We also want to thank Rosario, who treated us with such warmth and kindness. She made us feel like we were...

I had an amazing week at Excellence El Carmen, a week that I will hardly forget. Truly. The resort is amazing and the atmosphere is just so relaxed and exclusive, especially if you're part of excellence club. I loved the food, so fresh and well cooked and the variety is so much! Pools are super well maintained and there are so many that you will find the perfect spot for you, either if you like the...

My wife and I have traveled to many countries around the world but this was our first all-inclusive resort, aside from a couple of Celebrity Cruises. The staff was incredibly friendly and helpful!! The grounds were well kept and we never felt crowded. The rooms are comfy and clean, although a few items are showing their age and could use a little refresh. The best food options/restaurants, in my...

We just flew home yesterday after staying for 8 days at excellence el Carmen in the two story rooftop terrace honeymoon suite with plunge pool. Wow. We were blown away with our room, the views, the service. We did stay in an excellence club room so we had access to the Magna restaurant and club lounge bar. Both were excellent! We enjoyed the food across almost all of the restaurants but the place we...

We stayed at Zel Punta Cana from January 14 to January 20, 2026. The hotel is located in the Bavaro area, about 20 minutes from Punta Cana International Airport. The resort is brand new, modern, and well maintained. Check in was fast and smooth, and the staff is generally friendly, although service can be slow at times and English is not widely spoken. The rooms are the strongest point of this hotel...

Our room was very nice, we had the suite with the living room and very large balcony. It was very private and spacious. The towels in the room were old looking, they were clean but they definitely need to update them. We weren’t given any hand towels or washcloths. We called and they brought 2 hand towels and no washcloths. Service was extremely inconsistent, we didn’t get a butler, other people did...

Resort beautiful, swim up room so beautiful. Friendly staff. Pretty easy check in. Had a room mix up but got it figured out. We enjoyed the spa and loved the beach. Had a wonderful stay. Only negative would be food. It was just ok. Overall excellent experience.

Had a great 11 night stay at Zel. The staff are friendly and helpful, despite a small language barrier of English. Rooms are spacious but could improve some minor details- had to ring for fresh towels on a few occasions, the sinks were never washed down during stay but bedding spotless and made every day. The bathroom door in our room was slightly broken at the hinge and the hairdryer didn’t work....

I love the place🎀very clean and the workers are very helpful and nice. I will go back to the same resort. Very safe and beach , it was clean

Can't recommend Zel Punta Cana highly enough. The grounds are beautiful and very well maintained, the staff are very kind, attentive, and funny (shout out to Pedro, Suriya and others!) and the whole vibe is elegant chill. We spent a very relaxing week where the only decisions we had to make were what to eat, whether to go to the beach or the pool, and which of the many covered beach- or pool-side chairs...

Yisel provided us with wonderful service. She was very attentive and created a beautiful birthday moment for my daughter. Our whole family was very happy with the experience.

The hotel staff are quite friendly and speak both English and Spanish with clarity. My room was clean and spacious. The breakfast buffet offered a wide variety of options and was very reasonably priced. On-site restaurants were convenient and quick with service. The hotel is centrally located and easily accessible from anywhere in the city.

The stay at the Barceló Hotel was great. The lunch (buffet) for dinner and breakfast was exceptional and the service employees were always eager to help. Mr. Bautista Rowero was very friendly and helpful, gave us a big smile and offered us immediate help with our luggage which made our stay so much more pleasent.

Bautista Romero provided great service as did Christopher in the pool bar. Hotel was perfectly located, clean and lively. Pool was pretty and relaxing and family friendly. Room service was attentive.

Staff members were awesome. Made my birthday special, by surprising me with a personal cake after massage. Food is excellent and amenities are top notch

Breakfast was excellent staff was excellent and very attentive Hotel clean and the maids clean all day keeping the hotel spotless

Best food we’ve had at an all inclusive. Staff was amazing - especially our butler Victor. We’ve been here 3x and very happy each time. The unique experience is very worth it for the beach restaurant, towels, beach chairs, and generally elevated service.

Fantastic stay at Lopesan Costa Bavaro. The Unique club was completely worth it- the unique beach club restaurant as an option for breakfast and lunch was excellent- food selection was great! The Unique dinners select days of the week were some of the best meals we had. The Unique beach was clean, ample chairs, and having our own towels and pool options were appreciated. The Butler team did an amazing...

Room large and spacious. Room was clean. House keeping great job. Traveled with toodler they had sofa bed set up with toddler blanket. Beach clean, had good beach service for drinks. Unique butler was not worth the service only saw him once and mostly connected via what’s app for dinner reservations and restocking of food. Honestly, something you can do yourself via easy phone call. Bid dislike area...

I highly recommend the unique experience, which includes a butler service during you stay. Our butler, Oliver, went above and beyond. He helped me navigate food allergy issues, made our dining and spa reservations, and even went to the local store to get me a brush, that I failed to pack.

The unique was worth it for the unique beach club where you can order fish and meats made

We stayed at Lopesan in the Unique category for my 40 birthday. When we arrived , we were greeted with champagne and there was a private check in. They let us check in a little early which was great. They left a chocolate gift in our room which was delicious! We spent the majority of our time at the Unique bar on the beach and every bartender was super nice! The service was very fast and friendly!...

I had a great experience. Very comfortable bed and the service was excellent. I would stay again.

Breakfast was good. However the hotel had a lot of deferred maintenance.

This place was amazing on all levels. I cant wait to go back.

Everything is so great here we stay here every time we go to the capital

Great place.. can use a more pleasant smell when you walk in…

This place was simply amazing! Had a little construction going on next door that diminished the infinity pool experience but other than that this place was PERFECT from the staff to the location to the accommodations EVERYTHING was perfect!

This is our favorite hotel! From the moment you check in, you realize that service, friendliness and hospitality is of prime importance here. The staff is attentive, and the service is over the top. Beautiful rooms, beautiful pool and bar area outdoors, and great food at the restaurants. The included breakfast is fantastic, with an omelette station, typical Dominican food like mango, along with...

Wonderful stay! The hotel was spotless and beautifully maintained. The staff was very polite and welcoming throughout my stay. What I enjoyed the most was the delicious food and the exceptionally kind restaurant staff, who made every meal a great experience. Highly recommended!

We love staying at the Gran Almirante. Aymet was such a great part of our trip. She takes great care of us and always has a smile on her face. We love the service and food! The pool area leaves you feeling like you’re at a resort in the middle of the city. The massages are awesome and very reasonably priced.

My husband and I had the pleasure of staying at this hotel for four days. We were treated like royalty by the staff. We had several meals at the hotel restaurants and want to give thanks especially Diana, Miguel, Leudry, Yadilka and Walhicia. Always very attentive and considerate. The service was first class. I highly recommend staying here and enjoying onsie restaurants where the service is...

When in Santiago de los Caballeros this is my home, Gran Almirante Hodelpa Hotel. Staff in the entire complex are 5 stars service. Highly recommend this place will Be there soon again. As long as I can remember I stay here!

The front desk staff is very professional and supportive. The room was extremely clean and have a great atmosphere. Excellent service!

Excellent service my entire trip, everybody was extremely welcoming and kind! Jose Manuel made sure that we were satisfied at breakfast and had everything we’d need. The pool was beautiful and had a wonderful view. Definitely would recommend this hotel and I will be returning!

I am writing this review because the service was so exceptional, I had to share. I visited this hot for the first time and it was AMAZING! Everyone was so helpful. Luis at check in was very pleasant. Pamela del club lounge was just exceptional. She was so polite and ALWAYS kept a smile. I don’t know Spanish, but she and the staff did as much as they could to keep communication going and clear. This...

José Manuel was great!!!! He made our stay extremely comfortable and was very welcoming. Also, Victor, Alexander, and the night and morning managers at the front desk were wonderful! My experience at this hotel in the Dominican Republic was nothing short of amazing! From the moment I arrived, the staff made me feel genuinely welcome and cared for. Every single person — from the front desk to the restaurant...

José Manuel at the Crowne Plaza had the most excellent hospitality and service i’ve ever experienced. He made us feel at home and safe! Victor, Alexander, & José were all so attentive, kind, and helpful. The front desk managers, morning and night shift, Joel took such good care of us! Even the taxi man, Miguel was so nice and gave me his number to come get me from anywhere! I appreciate all of these...

I had the pleasure of being served by Jose at the Crowne Plaza, and he was absolutely fantastic! From the moment we sat down, he greeted us with a warm smile and made us feel completely welcome. Jose was attentive without being intrusive, and he anticipated our needs before we even had to ask. It’s rare to find service this genuine and consistent. If you’re dining at the Crowne Plaza, definitely ask...

Good location, not far from the colonial city. Room was comfortable and clean. Breakfast was good.