Sheraton Sharm Hotel, Resort, Villas & Spa in Sharm el Sheikh

Well done team Sharm Sheraton! My wife and I stayed again this year for my birthday and are really pleased with the work that you have all been busy doing. The upgrades on the roof and on the beach in particular are very good. Service continues to remain strong and it would be wrong of me not to pass on personal thanks to Ahmed Nasr in the lobby bar for his continued efforts to keep the beer cold.... well done and thank-you, (If he is still at home on vacation team Sheraton, please give him a pat on the back when he returns!). Also Mohammed (his father's name ;) ) on reception went above and beyond! The improvements on the roof space are great, my only feedback for improvements would be; i. Have more seating for parties of 2 rather than 4 as most tables are only half occupied and at busy times ther is no where to sit. Also add more "louging space" on the roof as it is a lovely place after eating to sit and relax but less so when you are at a dining table with lots of people looking for places to eat! ii. With the new larger outdoor cooking stations, use some of the space for heated bain maries of vegetables etc. to avoid having to walk outside / inside with half plates of food to complete your meal. iii. The roof bar needs a better system of cooling the drinks as most of them were too warm and frequently there was no ice. The beach area improvements are super, particularly the new bar by the waters edge. Maybe consider..... i. Keeping this area open a little longer so people can relax and unwind at the end of the day as the sun sets? ii. More chairs. It's a lovely place to sit and watch the water but why were half of the chairs taken away? There is space but taking the chairs made half of it unuseable? The beach toilet blocks and new showers are a great improvement - well done. The pool bar is nice, and even better after acting on the feedback to keep the drinks out of the sun and in the ice trays that you actually already had installed. My only complaint here though was the change half way through the holiday to close off service from the bar if you was not in the water. This was particularly unhelpful if you was sitting around the pool or passing by the area but did not want to get wet. Beach service, whilst probably not something that you advertise was lovely on the very few occaisions that it was offerred and something that would have easily been able to be a part of your service offer with the number of guys that you have working in the area. The rooms are starting to look a little dated now and are in need of a little love and a bit of a makeover, but I am sure that is in your plans. That leaves only the food really to discuss and in our opinion really needs a good look into the operation. Some of it is great, the rest below average at best. Again I understand that different nationalities have different needs, I also understand that you probally have budgets to work to, (maybe reducing waste that is terribly evident on many tables wh

Enjoyed 3 weeks on an EasyJet holiday here. Everything great - flights and transfers comfortable and on time. And the Sheraton Sharm Resort was 42 acres of heaven! The main building itself faces east across the Red Sea so every morning the sun shines onto your balcony and into your room. Then when you walk onto your balcony you look out over a beautiful 800 metre beach - a perfect way to start your day. Inside the main building every flower and plant is real (no plastic here) and the ambiance in the spacious corridors is so uplifting. Entertainment-wise there is something going on regularly, but if you don’t want to be personally involved it’s not intrusive. Food in the main restaurant is lovely and varied, and there are 2 a la carte restaurants too. And if you want anything that’s not on view simply ask and it will be provided! But the main plus about this place is the service. Every single member of staff here provided friendly, efficient service with a smile! They seem happy to do that little bit extra for guests which makes you feel valued and special. Sounds too good to be true? Go and try it - you’ll see.

Sheraton is a well-known brand that I have known and appreciated for many years. My impression (2024 Dubai and Bangkok, 2025 Sharm) is that it hasn't been renovated, and the infrastructure is showing its age. The location is good, the beach is very nice and well-organized. The price was very reasonable, but, as I learned on-site, this was due to two of the three pools being closed and construction work underway; I would have liked to have known this when booking.

You can go with peace of mind. ***et is clean and comfortable. The sea is great for diving. The pool is a little cold (I went in January) the New Year's program was very good. I would like to thank the 2nd floor cleaning staff Abdullah, Kameel at the pool bar, Mahmood at the bar. The animators were also ***et successful. The food is delicious and the hotel is clean.

The over all experience wasn't bad with the hotel
However I expected better honesty.
First of all the bathrooms was always wet and have to wait for next day until someone comes and clean the room .

The back of the bed wasn’t clean was full of dust and that was weird as i thought everyday the guy will clean it out and it stayed the same during my whole stay there and I didn’t want to bother anyone.

The animation team is nice and friendly but to be honest the activities is super boring, specially night ones.

The pool bar guy, someone with glasses and looks at his 30s, I felt like he ignoring us, and Egyptian guests in general, and even lost interest for even drinking something also the cups on the pool bar was dirty and looks nasty.

Thats all the issues I faced other wise everything is fine and the whole stuff is really nice and cooperative specially restaurant team.

AbramZakaria is the best bartender u have ever met! He is so nice and he even make special cocktails just for me with flowers and all! He is just so nice and if you need any help he is there. I will definitely come back here just to see him! He is just the best!! If you come to the pool bar make sure you ask for this amazing man! ❤️ and 536 is our room!

Had a wonderful week staying here. The rooms are comfortable and spotless. The staff are all incredibly helpful and friendly. Special mention to Viola and Ibrahim in the restaurant, Ahmed at the lobby bar, and Hanny on the front desk. But there are, frankly, too many to mention and there were many more people who helped make our stay special. Buffet restaurant can get a little repetitive but no other issues.

I enjoyed the resort on a huge site.
I thought the rock in the courtyard looked
like Disneyland.
The staff were kind and talked to me a lot.
Especially, Ms.Sama Ramadan at the reception desk was kind. Mr. Mohamed Ibrahim at the restaurant was friendly and helpful. And Ms.Viola Gorge the receptionist at the restaurant, always welcomed everyone very pleasantly.
I had a wonderful stay thanks to the kind staff. Thank you very much.