Hotel Bräustüberl in Fussen

I booked the hotel on booking and already got the confirmation letter, but the hotel stated there is no my name. That's sucks! I showed them the letter everything, still no.

Bed Bugs!!! My husband and I stayed here a few days ago. We woke up in the middle of the night with bugs all over the bed. My husband recently wrote a review and it has since been taken down - likely by hotel staff. This is wrong. Customers have the right to know that this hotel has bed bugs. Furthermore, the hotel stuff did not seem surprised by our complaint. Moreover, we photographed bed bug traps placed under our matter, which offers proof that the hotel is aware of their bed bug problem. We were forced to leave this hotel at midnight and check into another nearby hotel. I would highly recommend against staying here.

I am an American in a foreign place. I am extremely respectful, and overly kind in my actions and speech. We have had an amazing time exploring Germany by car and we have fallen in love with the beauty of the land, buildings, roads, cars and people. I do not pretend to understand how the Germans feel about me when I interact with them, but I will say they have been very kind or at least professional y courteous.

I have no cell phone service in Germany so I am fairly limited in my options to search for places to visit on the go. Bräustüberl came up on my GPS. It looked sufficiently German from the outside. It was about 19:00 on a Saturday night. When we entered there was only one couple in the restaurant sharing a salad. We should have walked right back out the front door because we know the warning signs.

Against our better judgement we ordered water , snitzel and a duck dish from the non English speaking staff. The other couple left and we drank water for 30 minutes in an otherwise empty place.

The food arrived and things were off immediately. The French fries were raw in the middle and the Spitzel had so much salt it was not edible. The duck was blood red and cold in the middle. The potatoes that were with it were an odd color and tasted off. The thought ran through my mind that this was all done on purpose? It just seemed so bad that surely no one would think this was ok. After one bite of each dish we were faced with a tough position.

Using the Google translate app, I politely asked the kind elderly waitress if we could leave because the food was not edible. She asked the cook who was a gruff middle aged portly man who claims to speak no English but occasionally speaks full sentences.

He said that he would offer a discount on the Spitzel, 1/2 off. This brought the total to about 30 Euro, Including 5 Euro for waters. I told him we drank a glass of water and ate one bite of some terrible food and I did not want to buy it. He could keep it. I offered him 10 for his time and to attempt to bridge the gap and give him something. He said he would take no less than 30 Euro and offered to call the police to make me pay it. I informed him that I was not afraid of the police, they are my friend and they would help me resolve this.

We waited and he actually called the police, who arrived quicky and informed him that this was a civil matter. I offered again to give him 10 Euro to settle and even offered 20 at one point to just put the whole matter behind us. He said he would take no less than 30 Euro.

We left without paying and this review is a warning to anyone considering eating here.