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302 USD
The Ritz-Carlton, Berlin in Berlin
🌍 Germany, Berlin, Potsdamer Platz 3
● Center: 910 m
🌞 Beach - 2.6 km
☎ Phone: +49 30 337777Show
✅ Rooms are generously sized at around 40 sqm with spotless cleanliness and elegant Art Deco design ✅ Staff provide polished, discreet, and highly professional service with many guests highlighting friendly and attentive interactions ✅ Excellent location in Potsdamer Platz close to major attractions and transport links ✅ The breakfast buffet and restaurant POTS receive high praise for quality and ambiance ✅ Facilities include a heated pool, spa, sauna, fitness centre, and a children’s playground ✅ Club Lounge service is noted for its sophistication and personalized attention ✅ Special touches like Diptyque amenities and real towels in public restrooms enhance the luxury experience ❌ Some guests report inconsistent housekeeping and service delays, such as late towel delivery and unremoved room items ❌ Occasional issues with room maintenance, including broken fridges and outdated bathroom fittings ❌ Confusion and contradictory communication about pet policies despite the hotel being advertised as pet-friendly ❌ Instances of unfriendly or impersonal behavior from some front desk staff, particularly towards non-German speaking guests ❌ Limited fitness centre equipment relative to the hotel’s price point ❌ Spa and sauna facilities have experienced temporary outages such as non-functioning steam sauna and background music
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Rooms and prices
2 guests
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Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
424 USD
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Deluxe Double room with Potsdamer Platz view
Private bathroom
Beds:
461 USD
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Corner Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
486 USD
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1 Bedroom Double Junior Suite
Private bathroom
Beds:
661 USD
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Club Double room
Wireless internet, air conditioning and minibar
Beds:
733 USD
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1 Bedroom Corner Deluxe Double Junior Suite
Private bathroom
Beds:
805 USD
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1 Bedroom Deluxe Double Suite
Wireless internet, air conditioning and minibar
Beds:
908 USD
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The Ritz-Carlton Club Penthouse
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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1 Bedroom Carlton Club Double Suite with Potsdamer Platz view
Private bathroom
Beds:
3 514 USD
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2 Bedrooms The Ritz-Carlton Club Suite
Private bathroom
Beds:
24 546 USD
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Description
The Ritz-Carlton, Berlin is a five-star luxury hotel established in 2004, located at Potsdamer Platz 3. It offers spacious rooms ranging from Deluxe Double rooms to the exclusive Ritz-Carlton Club Penthouse, many with views of Potsdamer Platz. Guests can expect soundproof rooms and family-friendly accommodations with amenities including a heated pool, spa, sauna, and fitness centre. Dining options include the buffet-style restaurant POTS and a bar with a lounge atmosphere. The hotel provides 24-hour services such as front desk, security, concierge, and express check-in/check-out. Despite minor inconsistencies in housekeeping and occasional service delays noted by some guests, the overall experience is marked by attentive and professional staff, exceptional cleanliness, and elegant Art Deco-inspired interiors. The hotel’s attention to detail extends to luxury toiletries by Diptyque and thoughtful offerings like courtesy umbrellas and a children’s playground.
Location
Situated in the heart of Berlin at Potsdamer Platz 3, The Ritz-Carlton offers immediate access to key city attractions. It is just 8 kilometers from Berlin-Tegel Airport (TXL) and roughly 2.6 kilometers from BeachMitte, the nearest beach. Guests can reach several dining options on foot, including Restaurant Vapiano (66 m), Cafe Corroboree (155 m), and Restaurant Mommseneck (190 m). The location provides excellent transport links and allows easy walking access to museums, shopping areas, and historical landmarks such as the Brandenburg Gate and Bundestag.
Tips
- Book a room with a Potsdamer Platz view for a memorable city outlook.
- Arrive prepared for possible delays in housekeeping service and confirm pet policies if traveling with animals.
- Utilize the Club Lounge for a refined and personalized service experience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required
- Pets: Pets are allowed on request Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa, JSB, DinersClub, UnionPay
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- Electric car charging
Rooms
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Laptop safe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Bottled water
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Car rental
- Airport transportation
- Taxi booking
Languages Spoken
- Spanish
- German
- Russian
- English
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Hiking
Parking
- Parking
- Parking nearby
- Garage
Pool and beach
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Heated swimming pool
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Cycling
- Fitness facilities
Beauty and wellness
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
Pets
- Pets allowed
The nearest beach is located on the distance of 2590 m. It takes 39 minutes To the beach!
Street view
Video: The Ritz-Carlton Berlin Fake Upgrade for Ambassador Member | Der HON PrivateJet Shorts
Map
Reviews
06.02.2026
The Ritz-Carlton, Berlin
⭐ 9/10
💰 Value for money: 10/10
A refined luxury hotel in an exceptional Potsdamer Platz location. The rooms are generously sized at approximately 40 sqm, perfectly proportioned, with an interior executed to near perfection. The atmosphere is calm and composed, and the service is polished, discreet, and highly professional.
Luxury hospitality is ultimately remembered less by rules than by judgment and generosity. When pricing or policies feel disproportionate, the moment lingers longer than the gesture itself—and guests inevitably carry that memory forward. A more flexible approach would have elevated an otherwise outstanding experience.
An exceptional hotel overall, offering remarkable value within its category.
⭐ 9/10
💰 Value for money: 10/10
A refined luxury hotel in an exceptional Potsdamer Platz location. The rooms are generously sized at approximately 40 sqm, perfectly proportioned, with an interior executed to near perfection. The atmosphere is calm and composed, and the service is polished, discreet, and highly professional.
Luxury hospitality is ultimately remembered less by rules than by judgment and generosity. When pricing or policies feel disproportionate, the moment lingers longer than the gesture itself—and guests inevitably carry that memory forward. A more flexible approach would have elevated an otherwise outstanding experience.
An exceptional hotel overall, offering remarkable value within its category.
17.11.2025
I had a fantastic stay at The Ritz-Carlton, Berlin. The interior is truly stunning — elegant, modern, and thoughtfully designed throughout the hotel. My room was spotless and impeccably clean, which made the stay feel even more comfortable.
The amenities were excellent, offering everything I needed and more, and the service was consistently warm, attentive, and professional. On top of that, the location is perfect — close to key attractions, restaurants, and great transport links.
Overall, a wonderful experience. I’d be happy to stay here again.
The amenities were excellent, offering everything I needed and more, and the service was consistently warm, attentive, and professional. On top of that, the location is perfect — close to key attractions, restaurants, and great transport links.
Overall, a wonderful experience. I’d be happy to stay here again.
12.07.2025
Stunning Art Deco-inspired interiors.
Breakfast was absolutely top-class, and we ended up dining at POTS more than once — it was that good.
The staff strikes the perfect balance between relaxed and professional, making us feel completely at home.
Highly recommended!
Breakfast was absolutely top-class, and we ended up dining at POTS more than once — it was that good.
The staff strikes the perfect balance between relaxed and professional, making us feel completely at home.
Highly recommended!
09.07.2025
Everything is good. House keeping and service are far below average Ritz-Carlton level
09.07.2025
Everything is good. House keeping and service are far below average Ritz-Carlton level
01.07.2025
I got an upgrade to an absolutely breathtaking suite. Upon arrival the doorman opened the cab door, took out my suitcase from the trunk of the car, and one of the porters delivered my suitcase to my suite. The suite was simply amazing, featuring a living room, a conference room, a large bedroom with a king size bed, a jacuzzi, and beautiful furniture in art deco design with a lot of attention to details. The drinks at The Curtain Club, the breakfast at POTS, snd the attention from staff were excellent. I rate this stay an 11 out of 10 stars.
24.06.2025
Excellent location and facilities. Luxurious. Staff is friendly and will go out of their way to help you.
11.06.2025
This was my wife’s and my first stay at a RC, and wow, what an experience! Staff were universally kind and helpful, lounge by the lobby was a great atmosphere with very interesting cocktails, and the room was beautiful and large.
Two things I would improve: 1. update hinges on the toilet seat/lid so they don’t slam down and echo around that marble bathroom. 2. A/C could be stronger; had it on min temp max fan and still had to pull the covers aside a couple times overnight.
I would happily return, especially as we didn’t have the chance to try the brunch this visit 😊😊
Two things I would improve: 1. update hinges on the toilet seat/lid so they don’t slam down and echo around that marble bathroom. 2. A/C could be stronger; had it on min temp max fan and still had to pull the covers aside a couple times overnight.
I would happily return, especially as we didn’t have the chance to try the brunch this visit 😊😊
25.04.2025
Unfortunately, our stay at The Ritz-Carlton Berlin was far below expectations for a five-star hotel.
First, although the hotel is advertised as pet-friendly, we were confronted by a staff member after our cat accidentally had an accident on the bed. We had already cleaned up as best as we could and informed the staff proactively. Despite this, the woman who came to the room spoke to us with a very unfriendly attitude and told us that cats were not allowed—contradicting both the hotel’s website and the written confirmation we received before booking. We even saw other guests previously staying here with cats, and all our interactions with staff in the lounge had been friendly until that moment. The male staff member who came to clean was visibly uncomfortable and cold, making the whole experience feel judgmental and unpleasant.
Additionally, we experienced multiple service issues:
• We placed an online food order late at night that never arrived. We stayed up waiting, but eventually went to bed hungry. No one informed us of a cancellation or issue.
• When requesting towels, we were told they would be brought immediately. We ended up waiting for 20 minutes, which, although not very long, disrupted our plans because we had to stay in the room waiting.
• The small chocolate Easter dessert placed in our room upon arrival was never cleared, even days after it had been opened. It had cream on it, and since the trash bins in the room are uncovered, we couldn’t dispose of it safely ourselves. Our cat ended up eating some of it and later had diarrhea. It was disappointing that housekeeping didn’t notice or remove it, especially when cleaning daily.
On top of that, the in-room environment was not as clean or comfortable as we expected. Service felt inconsistent and often impersonal, which is not something you expect from a luxury hotel. The only positive experience we had was with the doormen—they were consistently friendly and welcoming, and truly gave us a warm impression.
We chose The Ritz-Carlton expecting excellence, but unfortunately, we received very little of it.
First, although the hotel is advertised as pet-friendly, we were confronted by a staff member after our cat accidentally had an accident on the bed. We had already cleaned up as best as we could and informed the staff proactively. Despite this, the woman who came to the room spoke to us with a very unfriendly attitude and told us that cats were not allowed—contradicting both the hotel’s website and the written confirmation we received before booking. We even saw other guests previously staying here with cats, and all our interactions with staff in the lounge had been friendly until that moment. The male staff member who came to clean was visibly uncomfortable and cold, making the whole experience feel judgmental and unpleasant.
Additionally, we experienced multiple service issues:
• We placed an online food order late at night that never arrived. We stayed up waiting, but eventually went to bed hungry. No one informed us of a cancellation or issue.
• When requesting towels, we were told they would be brought immediately. We ended up waiting for 20 minutes, which, although not very long, disrupted our plans because we had to stay in the room waiting.
• The small chocolate Easter dessert placed in our room upon arrival was never cleared, even days after it had been opened. It had cream on it, and since the trash bins in the room are uncovered, we couldn’t dispose of it safely ourselves. Our cat ended up eating some of it and later had diarrhea. It was disappointing that housekeeping didn’t notice or remove it, especially when cleaning daily.
On top of that, the in-room environment was not as clean or comfortable as we expected. Service felt inconsistent and often impersonal, which is not something you expect from a luxury hotel. The only positive experience we had was with the doormen—they were consistently friendly and welcoming, and truly gave us a warm impression.
We chose The Ritz-Carlton expecting excellence, but unfortunately, we received very little of it.
22.03.2025
Excellent stay, large and luxurious bathrooms. Area is ok, in the central business area, well connected via tube but not in the thick of the action, not a criticism more to note. Very friendly staff
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POIs near hotel
Gotthold Ephraim Lessing (3 min)
Memorial commemorating the German writer Gotthold Ephraim Lessing in Berlin.
Legoland Discovery Centre (4 min)
Indoor theme park offering LEGO-themed rides, building workshops, and play areas for children.
Deutschlandmuseum (4 min)
A museum opened in 2023 focusing on German history and cultural heritage.
German Spy Museum (4 min)
Interactive museum exploring espionage history with artifacts and multimedia displays.
Johann Wolfgang von Goethe (6 min)
A marble memorial dedicated to Goethe, Germany’s renowned writer and statesman.
Cafe and Restaurants near hotel
Restaurant «Vapiano» (1 min)
Potsdamer Platz 5, 10785 Berlin
Cafe «Corroboree» (2 min)
Bellevuestraße 5, 10785 Berlin
Restaurant «Mommseneck» (3 min)
Potsdamer Pl. 1, 10785 Berlin
Frequently asked questions about The Ritz-Carlton, Berlin
Does The Ritz-Carlton, Berlin allow pets?
Pets are allowed on request, but policies and fees may vary. Contact the hotel directly for details.
What types of rooms are available at The Ritz-Carlton, Berlin?
Room types include Deluxe Double room, Deluxe Double room with Potsdamer Platz view, Club Double room, Corner Deluxe Double room, 1 Bedroom Double Junior Suite, 1 Bedroom Corner Deluxe Double Junior Suite, 1 Bedroom Carlton Club Double Suite with Potsdamer Platz view, 1 Bedroom Deluxe Double Suite, 2 Bedrooms The Ritz-Carlton Club Suite, and The Ritz-Carlton Club Penthouse.
Is breakfast included and what are the hours?
Breakfast is served as a Western buffet Monday to Friday from 06:30 to 10:30 and on weekends from 06:30 to 11:00. Additional breakfast fees apply and must be paid at the property.
What wellness facilities does the hotel offer?
The hotel features a heated pool, spa and wellness centre, sauna, steam room, and a 24-hour fitness centre.
How close is The Ritz-Carlton, Berlin to the nearest beach?
The nearest beach, BeachMitte, is approximately 2.6 kilometers from the hotel.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 345 USD The best time to book is August 15, with rates starting from 302 USD
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