Melia Frankfurt City in Frankfurt am Main
✅ Very clean and modern rooms with comfortable beds and good size ✅ Helpful and friendly staff especially on The Level floor ✅ Sauna area with fantastic views over Frankfurt ✅ Convenient location near public transport and exhibition centers ✅ Sky bar on the 15th floor with a wide drink selection and snacks ❌ Several reports of unexpected room entries by staff despite 'Do Not Disturb' signs ❌ Some guests experienced slow or unresponsive service at reception and restaurants ❌ Breakfast can be expensive if not booked in advance and has occasional issues like broken equipment ❌ Certain rooms had problems with lighting or air conditioning controls ❌ Pet fee is €50 per pet per day, which may be high for some travelers
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Description
Melia Frankfurt City is a contemporary 4-star hotel offering a range of room types including The Level suites and premium rooms with skyline views. Guests frequently highlight the hotel's modern design, cleanliness, and spacious rooms. The 15th floor features a sky bar serving drinks and snacks, though some guests noted they were not initially informed about this benefit. Amenities include a sauna with city views, a fitness center, and a restaurant serving breakfast with Western, Continental, and Vegetarian buffet options. Pet owners can bring dogs for an additional daily fee. The hotel provides 24-hour front desk service, luggage storage, internet services, and meeting facilities. While many guests praised the friendly staff and overall comfort, there have been occasional reports of service inconsistencies, such as unexpected room entries and slow response times. Prices start from around $136 USD per night, making it a modern option near Frankfurt’s public transport and exhibition centers.
Location
Melia Frankfurt City is located at Senckenberganlage 11 in Frankfurt am Main, about 9 km from Frankfurt International Airport (FRA). The hotel stands opposite a park and close to a subway entrance notable for its carriage-like design. It is within walking distance of the 13th Hussars Memorial (118 meters), a historical World War I monument. Nearby dining options include Brasserie ici (155 m), Joe Pena's (260 m), and Jewel Of India (370 m), all rated well by visitors. The hotel’s location offers convenient access to both old and new parts of the city, as well as to the ISH exhibition center, which guests have found easily reachable on foot or by public transport.
Tips
- Book your breakfast in advance to avoid the high walk-in price and prepare for a 7am start on weekends.
- If you want a skyline view, check in early to secure a higher floor room.
- Pet owners should budget for the daily €50 pet fee.
- Use the hotel app or ask staff about access to the 15th floor sky bar, as some guests were not informed about it at check-in.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Western, Continental, Vegetarian Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Types of pets allowed: dogs Fee: €50.00 (approx. US$58.97) per pet per day
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, UnionPay, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Express check-in/check-out
- Terrace
- Electric car charging
- Room service
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower
- Toiletries
- Accessibility features
- Luggage storage
- Laundry
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Free Wi-Fi
- Spanish
- German
- English
- Multi-language staff
- Parking
- Conference Hall
- Fitness facilities
- Doctor
- Sauna
- Spa
- First Aid Kit
- Pets allowed
Video: Melia Frankfurt City
Map
Reviews
My stay was on the 15th floor, and it's strange but the 15th floor felt like a 'premium' area.
There's a sky bar on the 15th floor.
The bar has a wide selection of drinks and beverages, as well as afternoon tea and snacks.
However, when I checked in, no one told me I could come here to sit and have a drink.
The room was very clean, quite new, and even had a sauna.
Highly recommended, the overall feeling was very comfortable.
Sent email for information for a stay for work... No response. You can book on Booking, but if you have special needs or requests, they don't even deign to respond.
Absolute zero for a 4-star hotel.
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Frequently asked questions about Melia Frankfurt City
Are pets allowed at Melia Frankfurt City and is there a fee?
Yes, pets including dogs are allowed. There is a fee of €50 per pet per day.
Does the hotel offer rooms with skyline views?
Yes, there are room types such as The Level Premium Double room with Skyline view and Melia Premium Double room with Skyline view.
Is breakfast included in the room rate?
Breakfast is not included by default and must be paid separately at the hotel. It operates Monday to Friday from 06:30 to 10:30 and weekends from 07:00 to 11:00.
What amenities are available on the 15th floor?
The 15th floor features a sky bar with a wide selection of drinks, afternoon tea, and snacks.
Are cribs or extra beds available for children?
No, cribs and extra beds cannot be added to any room type at this hotel.
