Hotel Famosa in Dusseldorf

I don’t recommend staying for more than one night. The cleanliness could be improved a bit. The staff were kind, but as I said, the price-performance ratio is poor, and I wouldn’t suggest staying longer than 1–2 nights.

I stayed here for the nights of July 2–4. At the end of my Booking.com reservation email, there was a small note mentioning a 3 euro city tax, which I hadn’t noticed before. When I arrived, the elderly man at the reception (possibly Iranian) suddenly started yelling and acting aggressively instead of explaining the charge properly. He made strange gestures and was very rude.

Eventually, he called the owner, Mr. Şahin, who explained the situation calmly. I checked the email again, realized I had missed the small city tax note, and agreed to pay it. I also told Mr. Şahin over the phone that the receptionist’s behavior was completely inappropriate.

Right after that, the elderly man started shouting again. I shouted back and told him I’d call the police. Then, he suddenly changed and began asking me to calm down.

He completely ruined my night and made me furious. If he doesn’t apologize before I check out, I won’t be changing this review.

Now I understand why this hotel has such high ratings on Booking.com but noticeably lower ones on Google Maps. Unfortunately, it all makes sense.

Its in a decent area. By the city center and the area is very diverse and different cultures areas around. People are loud in the middle of the night and I didn't mind it. I wouldnt recommend go to hotel unless you short on cash because its a good price but you get what you pay for.Very rude and unprofessional staff. Based on the other reviews other people said they were nice. Not to me or my guest. Ill start off with a list.

1. My guest came and they said they had to pay to stay there. I said that was fine. I paid €25 euro and I was fine with that. What they didn't tell us was it was €25 euro per day. We were getting ready for the day the next day and they were calling us multiple times to pay the money and they were rushing us. I didn't like that. I paid after I got ready and went on my business. Also to mention it wasn't put in the system that my guest was here which cause more problems.

2. We have to turn in the key everytime I leave the establishment. I needed to run to my car real quick to get something in which I didnt park far at all. The guy who was working the front was incredibly diffic