Holiday Inn Express Düsseldorf - Hauptbahnhof in Dusseldorf
✅ Rooms described as spacious, modern, and very comfortable with good soundproofing ✅ Staff often praised for friendliness, helpfulness, and professionalism ✅ Breakfast offers a wide variety of fresh items and good quality, including halal options ✅ Secure nighttime entry system and well-maintained facilities ✅ Convenient location within walking distance to the main train station ❌ Breakfast area frequently overcrowded with insufficient seating during peak times ❌ Housekeeping inconsistencies including unclean rooms and staff entering rooms without knocking ❌ Reports of theft from guest rooms with unsatisfactory hotel management response ❌ Noise disturbances caused by vibrations and constant hum reported by some guests ❌ Some guests experienced allergic reactions possibly related to cleanliness issues
Rooms and prices
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Description
Holiday Inn Express Düsseldorf - Hauptbahnhof is a 3-star hotel offering modern and spacious rooms such as Standard and Standard Double rooms. Opened recently, it features amenities including free parking, WiFi, a 24-hour front desk, and facilities for disabled guests. The hotel provides a buffet-style breakfast daily from 6:00 to 10:00 with Western, Continental, and Vegetarian options, although guests report that the breakfast area can become crowded during peak hours. On-site services include a bar, restaurant, laundry, and business center. Despite its generally high cleanliness rating, some guests have noted inconsistent housekeeping, including instances where rooms were not cleaned properly or privacy was compromised by unannounced room entries. The hotel has a secure nighttime entry system and offers safe storage options, but there have been reports of theft and unsatisfactory management responses. Pets are not allowed, but service animals are welcome.
Location
Located on Moskauer Straße, 30 in Düsseldorf, the hotel is approximately a 10 to 12-minute walk from Düsseldorf Central Station (Hauptbahnhof). It is about 2 km from the closest airport station, QDU, and 3.38 km from Paradiesstrand beach. Nearby dining options include a restaurant just 218 meters away. The hotel is situated in a somewhat industrial area but remains close enough to the city center to offer easy access to public transportation. Note that there is no direct bus service to the station, and travelers with heavy luggage should consider this when planning their arrival or departure.
Tips
- Arrive early for breakfast to avoid crowds and seating issues, ideally before 8:30 AM.
- If you have heavy luggage, consider alternative transport options since there is no direct bus service from the train station.
- To ensure privacy, request housekeeping schedules or communicate clearly with staff to avoid unannounced room entries.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Continental, Vegetarian Buffet [Mon - Sun] 06:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, MasterCard, Visa, AmericanExpress, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Security guard
- Express check-in/check-out
- Family room
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Snack bar
- Vending machine
- Kitchen
- Free Wi-Fi
- Spanish
- German
- Russian
- English
- Parking
- Parking nearby
- Business center
- Doctor
- First Aid Kit
- Pets allowed
The nearest beach is located on the distance of 3380 m. It takes 51 minute To the beach!
Video: Holiday Inn Express Dusseldorf - Hauptbahnhof, an IHG Hotel | Dusseldorf, Germany | Hotel Review🏠
Map
Reviews
Since the hotel operates with self check-in only, I also did not receive any proper information or guidance about the hotel facilities, which was very inconvenient.
For two out of the three days, the housekeeping staff suddenly opened the door in the morning without knocking or announcing themselves. This is a basic rule in housekeeping, and I found it shocking that they entered the room without any notice. If we had been changing clothes, it could have been a serious issue. It felt like the staff had received absolutely no basic training.
Additionally, every time the guests next door closed their door, the vibration and noise carried directly into our room. The window even shook, and the noise woke me up multiple times during the night. Even when housekeeping came to clean, the shampoo was not refilled, and the room was not cleaned properly.
Overall, I would strongly not recommend this hotel.
The room was modern, spotlessly clean, and very comfortable — perfect for both business and leisure travelers. I especially appreciated the thoughtful details, such as a cozy bed, well-designed workspace, and excellent soundproofing, which ensured a restful night despite being so close to the main station.
Breakfast was another highlight. The buffet offered a great variety of fresh items, and the dining area was bright and inviting — a lovely way to start the day.
The location couldn’t be better: just a short walk from Düsseldorf Hauptbahnhof, making it easy to explore the city or continue your journey. Despite its central location, the hotel felt safe, quiet, and very well maintained.
Overall, this property exceeded my expectations. The combination of excellent service, modern facilities, and convenient location makes it a fantastic choice in Düsseldorf. I would happily return and highly recommend it to anyone visiting the city
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Holiday Inn Express Düsseldorf - Hauptbahnhof
How far is Holiday Inn Express Düsseldorf - Hauptbahnhof from the main train station?
The hotel is about a 10 to 12-minute walk from Düsseldorf Central Station (Hauptbahnhof).
Does the hotel allow pets?
Pets are not allowed at the hotel, but service animals are permitted.
What types of rooms are available at this hotel?
The hotel offers Standard rooms and Standard Double rooms.
Is breakfast included and what are the options?
Breakfast is served as a buffet daily from 6:00 to 10:00 with Western, Continental, and Vegetarian choices. Additional breakfast fees are paid at the hotel.
Are there any security concerns reported by guests?
Some guests have reported theft incidents from rooms and expressed dissatisfaction with the management's handling of these issues.
