Hotel Terminus in Dusseldorf

Cheap, but serviceable if all you need is a place to sleep in. The hotel is slightly old, but the bathrooms are fine. My room was right in front of a giant glowing HOTEL sign right at the window, however, and there was the tunnel exit of a main train railroad, which could get noisy when the trains passed by.

The staff at the reception couldn't speak English and we had to resort to a translator. Also, you couldn't take the keys to your room out with you (you are supposed to leave them at the reception desk every time) and we were told off for doing so in German.

Breakfast is included... but for whatever reason we were forced to pay for our coffee the morning that we were leaving, which didn't make sense.

Arrival was against 22 PM. At the reception, a cloud of smoke came towards me, definitely a smokers Hotel. My room should cost the night 110€, I got:
-dirty room
-Mold in the bathroom
-no modern facility
-unfriendly staff
-no Wi-Fi
-no Bar

The price does not match at all . Then I went back out and into the Holiday Inn on the other side. To recommend 100%.

Horrible service very dirty and very broken inside, I have fond blood, brown spots and so much hair on the bed and the terrible pillows hast mold spots.
No one controlling this mess, I talked with the reception and the gave me other room, it was even more horrible then the first one.

Of course, it’s not worth waiting for something special for so cheap hotel, and we didn’t really hope for a miracle. The miracle did not happen. But we could not expect what happened to us.
- Lack of many accessories in the room to which we are accustomed (shampoo, air freshener). As a result, we washed our hair with liquid soap (a decent minus for us)
- The room is old, with old furniture, the walls and doors are shabby in places, the handles fall off, the dust is not wiped out in places (we were ready for this as well)
- Very poor insulation - all the noisy neighbors were heard, what they say and what they do (also tolerant for such money) - Lack of Wi-Fi. It is there, but we couldn't connect to it at least once. so we spent about 20$ for roaming for 2 days (this is already annoyingly upset, well, you can not provide WiFi throughout the hotel - do not write what it is).
- The most important minus is what happened to us during the checking out. They demanded to pay one more time for room. We made an irreparable mistake by paying cash dring check in without requiring a recipe. How could we know what this will turn out to us. 40 minutes till the bus, which should take us to the airport (1 hour drive)... Receptionist refused to let us out, locked the doors saying that he did not see the notes in hotel notebook regarding our payment. At first I calmly asked to check again or contact a colleague who settled us and accepted the payment. 20 minutes the hotel employee did not agree to call to his colleague (it was 3 am), offered us to pay with a card, and if they determine that we had already paid, they would return our money back. It was unpleasant and scary, as time went on, we could be late for a bus and a plane and stay in a foreign country. We raised a terrible cry, after which he eventually called his colleague, who confirmed our payment. They let us out without even apologizing. Fortunately, we managed to take the bus, but the impression of the rest was spoiled!

If there is no option. .. smoking smell ..