Tsilivi Admiral in Tsilivi-Planos

This hotel is rated by Tui as 4*. Sadly it struggles to make 3* at best. The positives are the staff are very friendly and helpful and the food is extremely pleasant. There is something for everyone. The hotel closes for the season next week so for us there wasn’t ever a problem with sunbeds in fact most days we were the only people around the pool and the only noisy children were ours. The restaurant was virtually empty but the choice of food was amazing with staff very quick to clear and make up tables. The beach is very close though this time of year the sea is very cold. The water park is a must visit and like others have said it is half price after 2.30 (I think you would struggle to stay all day). What lets this hotel down is the accommodation. Other reviewers have said C block is the best as it has been refurbished - well I'm sorry but room C201 has not been refurbished and should not be let out again in my opinion. It needs a complete refurbishment along with a deep clean. It has a bath that has seen better days and a shower attachment on the taps. The shower head does not stay in the socket and managed to hit me on the head twice and then the foot. Fed up with this I had a bath. On removing the plug the whole bathroom flooded with an awful sewage smell as well. On talking to reception I was told this always happens everywhere in Zante as the plumbing system is inadequate! Apparently if you bath you have to pull the plug out for 5 seconds then put it back again repeating the process until all the water has gone! How ridiculous and not one sign to advise this. The edge of the bath had sellotape at the base of the tiles which was very odd. However I think it was an attempt to block an ant hole as several would appear every day from around that area and on the floor - thank goodness they weren’t red! There isn’t a grab rail for the bath and as the bath was quite deep and I am vertically challenged getting in and out was quite difficult. The sink was coming away from the wall and the toilet was stained and did not flush properly. No evacuation signage or instructions on how to use air conditioning. Cleaner came in everyday and changed the towels daily but as she had the whole block to clean as well as the pool area she was pressed for time but worked extremely hard. In C301 and C302 mould and mildew patches were present on the ceiling, not good for asthma sufferers. I note from other reviewers that back in July the drain was blocked by the childrens pool causing such a big puddle that you had to walk all round the pool to avoid it. I have to say it is still there and nothing was done even after two further requests from guests. I am amazed at the lack of Health and safety regulations and have no doubt this hotel would be closed down in the UK and even more amazed that a reputable company like TUI would be recommending it. They obviously haven’t stayed in C201! Having said all that, I am not a moaning Minnie, I had a lovely ho

I arrived here in dread having read some reviews and it was nowhere near as bad as I expected. The location is excellent lots of nearby shops really close to the beach but it is sand and pebbles and not much of it! It did however look nice and was okay to walk along. The rooms are not as pictured they are basic and our bathroom sink was just about attached to the wall! The mirrors all needed replaced very tired poorly put up tiles and this certainly is not a four star hotel. The air conditioning was very good and overall the room was fine we were in block e overlooking the pool. There was plenty of room at the pool and all towels put out before nine were removed by reception. Biggest problem at the pool was the horrific amount of wasps which I hadn’t expected no mosquitoes just wasps! You couldn’t leave a drink down and they circled constantly. The staff were very good and overall the food was fine and I would have no complaints about it. I would not return here it is a three star at best. The entertainment was overall not too bad. The room’s definitely need a facelift the wasps would be the thing that would stop me returning I was stung on my second day!